Category Management Analyst, Sr. provides insights and recommendations to optimize new product introductions, distribution, shelving, price and promotional mix by analyzing marketing and customer data. Analyzes and assesses category/brand performance to develop enhanced marketing and sales plans and promotions. Being a Category Management Analyst, Sr. implements category plans and effective sales materials working with internal groups, suppliers, and others. Requires a bachelor's degree. Additionally, Category Management Analyst, Sr. typically reports to a manager or head of a unit/department. The Category Management Analyst, Sr. contributes to moderately complex aspects of a project. Work is generally independent and collaborative in nature. To be a Category Management Analyst, Sr. typically requires 4 to 7 years of related experience. (Copyright 2024 Salary.com)
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At Unisys, we believe in better! Here, you have the opportunity to learn new skills, apply your expertise, and solve complex problems with cutting edge technologies and solutions. You are part of a global diverse team that supports you, drives change, and delivers successful results consistently.
Our associates are at the forefront of everything we do, driving our clients' successes while giving back to communities and making this world a safer and more secure place to live and work. Our success is a direct result of the work of our people who live and breathe our .Simply put, we believe in better lives. Join us!
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What success looks like in this role:
Onsite in Groton, CT
* Provides point of contact for Configuration Mgmt, Hardware and Software process related questions or issues and facilitates process related meetings such as Weekly Asset & Configuration Mgmt meeting (weely/monthly). * Ensures contractual service support requirements are understood and managed. * Ensures effective communication and coordination of problem-solving efforts between support teams, account teams, field service personnel and customers. * Collaborates with other team members to ensure consistency of delivery, adherence to standard practices, and continuous improvement. * Presents operational and service level reports and explains service level support available to internal or external customers for client supported. * Compiles, analyzes and reports statistical data and trends relating to service level compliance and operational effectiveness. * Provides training and mentoring for functional teams to ensure that process guidelines are understood and followed. * Reviews incident, problem, change and request aging and work with resolver group members to ensure compliance with process guidelines * Conducts workshops as required to identify, assess and address process deficiencies, ensure common understanding of process intention and operation, and ensure organization and individual associates understand SLA's and how they contribute to client service expectations * Reviews trend analysis to conduct Proactive Problem Management and eliminate reoccurring issues related to Configuration, Hardware Asset and Software Asset compliance, integrations, and Discovery* Works closely with Service Delivery Managers to proactively monitor SLA performance and report on them accurately
* Provides point of contact for Configuration Mgmt, Hardware and Software process related questions or issues and facilitates process related meetings such as Weekly Asset & Configuration Mgmt meeting (weely/monthly). * Ensures contractual service support requirements are understood and managed. * Ensures effective communication and coordination of problem-solving efforts between support teams, account teams, field service personnel and customers. * Collaborates with other team members to ensure consistency of delivery, adherence to standard practices, and continuous improvement. * Presents operational and service level reports and explains service level support available to internal or external customers for client supported. * Compiles, analyzes and reports statistical data and trends relating to service level compliance and operational effectiveness. * Provides training and mentoring for functional teams to ensure that process guidelines are understood and followed. * Reviews incident, problem, change and request aging and work with resolver group members to ensure compliance with process guidelines * Conducts workshops as required to identify, assess and address process deficiencies, ensure common understanding of process intention and operation, and ensure organization and individual associates understand SLA's and how they contribute to client service expectations * Reviews trend analysis to conduct Proactive Problem Management and eliminate reoccurring issues related to Configuration, Hardware Asset and Software Asset compliance, integrations, and Discovery* Works closely with Service Delivery Managers to proactively monitor SLA performance and report on them accurately. Foster quality through daily cadence review of Config, Asset and Software Dashboards.
You will be successful in this role if you have:
* Bachelor's Degree and a minimum of 5 years of relevant experience or equivalent combination of education and work experience. * Solid understanding of ITIL V3 processes and principals. * Solid verbal and written communication skills. * Solid ability to create and document processes.
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0 Category Management Analyst, Sr. jobs found in Norwich, CT area