Casino Shift Manager jobs in Utah
Casino Shift Manager oversees the casino activities during an assigned shift. Coordinates with departments to ensure total customer satisfaction and operational efficiency. Being a Casino Shift Manager ensures compliance with federal and state gaming regulations. Maintains visual presence on casino floor. Additionally, Casino Shift Manager enforces corrective action against individuals caught cheating. May require a high school diploma or its equivalent. Typically reports to a head of a unit/department. The Casino Shift Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. Extensive knowledge of department processes. To be a Casino Shift Manager typically requires 5 years experience in the related area as an individual contributor. 1 to 3 years supervisory experience may be required. (Copyright 2024 Salary.com)
Recently Added Casino Shift Manager jobs
Manager
- Ute Mountain Casino Hotel
-
Blanding, UT
FULL_TIME
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Manager - White Mesa Travel Center
The Travel Center Manager position entails comprehensive leadership and operational oversight of a travel center, with a focus on ensuring efficient and profitable operations. Key responsibilities include retail administration and fuel pricing administration; as well as, managing daily activities across various departments such as fuel desk, housekeeping, concession, and customer service, while upholding an excellent customer experience aligned with the mission of courteous and friendly service. This role requires effective operational execution, staff management, budget and financial control, marketing strategy implementation, and adherence to quality, compliance, and safety standards.
The primary objective of this role is to ensure the administration of competitive and consistent fuel pricing and effective retail management, while providing dynamic leadership that upholds high standards in customer service and team management. The Manager is also responsible for overseeing financial performance, employing effective marketing strategies, and ensuring compliance with regulatory and company policies. The aim is to lead by example, fostering a positive and collaborative work environment, adapting to the evolving needs of the business, and maintaining operational excellence. The goal is to ensure a seamless, high-quality experience for guests, prioritizing safety, and operational efficiency at the travel center.
Qualifications:General:- Must be 21 years or older.
- Must have valid driver license.
Education:- Must possess an associate’s degree (or higher) in business administration or a related field.
- Relevant experience may be substituted for higher education in some cases.
Certification:
No certifications are required for this role.
Experience:- At least 5 years of experience in retail, food service, or related experience required.
- At least 1 year of leadership/supervisory experience required.
- Relevant education may be substituted for experience in some cases.
Knowledge, Skills, and Abilities:Knowledge:- Understanding of all travel center operations, including fuel, retail, customer service, etc.
- Familiarity with applicable tribal, state, and federal regulations as they pertain to travel center operations (e.g., safety, compliance, etc.).
- Working knowledge of financial and mathematical concepts necessary for accurate budget management and reporting.
- Knowledge of marketing strategies and techniques, particularly in the context of retail and service industries.
- Understanding of basic and advanced management concepts.
Skills:- Strong communicative skills; ability to read, write, and speak English with correct spelling, grammar, syntax, structure and delivery.
- Proficient in delivering exceptional customer service both in-person and over the phone, ensuring customer satisfaction and loyalty.
- Developed leadership skills with the ability to motivate, train, coach, and manage a diverse team, fostering a positive work environment and culture. General teamwork and collaboration.
- Skilled in assisting in the development of organizational initiative with the ability to identify improvement areas in operational efficiency, sales performance, profitability, and overall travel center performance.
- Skilled in the use of Microsoft Office Suite (Word, Excel, etc.) and other standard office equipment.
Abilities:- Ability to identify and resolve issues swiftly and effectively, maintaining operational continuity, customer satisfaction, and a strong positive organizational image.
- Capable of adapting to changing business needs, market trends, and other operational challenges.
- Ability to apply financial and mathematical concepts to budgetary, inventory, and other duties in a consistent and accurate manner.
- Ability to accurately conduct fuel pricing administration procedures.
- Ability to effectively implement and apply retail administration principles and procedures.
- Ability to utilize and integrate relevant technological systems and tools to enhance operational efficiency and service delivery.
- Competent in making informed decisions that positively impact the travel center’s operations, finances, customer relations, and overall image.
Key Accountabilities:- Operational Oversight: Oversee daily operations of the travel center, including fuel desk, housekeeping, concession, and general customer service operations. Lead the team in providing an excellent customer experience by meeting and reinforcing the mission of courteous and friendly service.
- Operational Execution: Must execute fuel administration procedures. Must manage retail, including, but not limited to, sales and product inventory. Oversee and approve the procurement of products for fuel desk, food court, and any other travel center operations; ensure optimal stock levels, product quality, and general service readiness.
- Staff/Personnel Management: Responsible for hiring, training, coaching, discipline, and conducting performance reviews of all travel center employees and managers. Supervise shift managers and coordinate with other managers on maintenance, security, safety, and other issues that may arise.
- Budget and Financial Management: Responsible for operating the travel center within budgeted requirements. If requested by supervisor, assist with the preparation and management of annual operating budget.
- Marketing, Projections, and Sales: Seek out and execute strategies to meet or exceed sales targets. Employ marketing strategies and promotions to improve customer footfall and travel center “image”.
- Quality, Compliance, and Safety: Enforce all regulatory and company policies. Maintain high standards of service, ensure the travel center meets “secret shopper” program standards. Develop, update, and train staff in emergency response procedures, including handling fuel spills and other potential hazards. Regularly review and ensure the operational readiness of emergency equipment and protocols.
- Communication and Planning: Maintain strong communication channels with the general manager. Prepare and suggest organizational improvement initiatives to upper management when expedient.
- 7 Days Ago
Assistant Manager
- Ute Mountain Casino Hotel
-
Blanding, UT
FULL_TIME
- Summary/Objective The Assistant Travel Center Manager role is crucial in supporting the Travel Center Manager at Ute Mountain Casino Hotel's travel center. This position is integral in overseeing day-...
- 6 Days Ago
Manager - Travel Center
- Ute Mountain Casino Hotel
-
Blanding, UT
FULL_TIME
- Manager - White Mesa Travel CenterThe Travel Center Manager position entails comprehensive leadership and operational oversight of a travel center, with a focus on ensuring efficient and profitable op...
- 23 Days Ago
Assistant Manager - Travel Center
- Ute Mountain Casino Hotel
-
Blanding, UT
FULL_TIME
- Summary/Objective The Assistant Travel Center Manager role is crucial in supporting the Travel Center Manager at Ute Mountain Casino Hotel's travel center. This position is integral in overseeing day-...
- 9 Days Ago
Composite Technician - 3rd Shift
- 3rd Shift - KIHOMAC
-
Layton, UT
FULL_TIME
- KIHOMAC's Manufacturing third shift team is seeking Composites Technicians at all levels! Come work in a fun, fast-paced environment in our state-of-the-art facility, where you can put your talents to...
- 22 Days Ago
Team member
- Seasons Utah Manager LLC
-
West Valley, UT
FULL_TIME
- Compensation : $13.00 - $15.00 / hour Jack in the Box : Team Member - Cashier Our food isn’t the only thing that should make you happy. Whether you’re learning the finer points of customer service as ...
- Just Posted
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S3070 FB APPLICATION ANALYST
- Inn of the Mountain Gods
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Mescalero, NM
- Position Title: F&B Application Analyst Reports To: IT Manager Supervises: None Summary of Position: This position is re...
- 4/26/2024 12:00:00 AM
Regional Executive Director Table Games
- Bally's Corporation
-
Lincoln, RI
- Qualifications: Knowledge of all casino game rules and regulations. PC experience required. Previous quantifiable casino...
- 4/25/2024 12:00:00 AM
Casino Shift Manger
- Diamond's Casino
-
Reno, NV
- Job Description Job Description The Casino Shift Manager is the General Manager’s representative and has overall authori...
- 4/25/2024 12:00:00 AM
Casino Manager
- Resorts World Bimini
-
- This position is based in Bimini, Bahamas. To ensure the highest standards of efficiency, profitability, customer servic...
- 4/24/2024 12:00:00 AM
Casino Manager
- Northampton Business Directory
-
Northampton, MA
- Job DescriptionGet a buzz from creating customer experiences which excite and entertain? Pride yourself on being an exce...
- 4/24/2024 12:00:00 AM
Technical Support Specialist
- Aristocrat Technologies Australia Pty
-
- **Technical Support Specialist** Category Player Support, Games & System Service R0009225 External Job available in 2 lo...
- 4/23/2024 12:00:00 AM
DUAL RATE FLOOR SUPERVISOR S/U CASINO SHIFT MANAGER
- Sam's Town Shreveport
-
Shreveport, LA
- DUAL RATE FLOOR SUPERVISOR S/U CASINO SHIFT MANAGER * Job ID: 22577 * Position Type: Full-Time Regular * Department: TAB...
- 4/22/2024 12:00:00 AM
S3070 FB APPLICATION ANALYST
- Inn Of The Mountain Gods
-
Mescalero, NM
- Job Description Job Description Position Title: F&B Application AnalystReports To: IT ManagerSupervises: NoneSummary of ...
- 4/22/2024 12:00:00 AM
About Utah
Utah is known for its natural diversity and is home to features ranging from arid deserts with sand dunes to thriving pine forests in mountain valleys. It is a rugged and geographically diverse state that is at the convergence of three distinct geological regions: the Rocky Mountains, the Great Basin, and the Colorado Plateau.
Utah is one of the Four Corners states, and is bordered by Idaho in the north, Wyoming in the north and east; by Colorado in the east; at a single point by New Mexico to the southeast; by Arizona in the south; and by Nevada in the west. It covers an area of 84,899 sq mi ...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Casino Shift Manager jobs
$71,466 to $129,840
Most Popular Cities in Utah for Casino Shift Manager Jobs
What does a Casino Shift Manager do?
Casino Shift Manager in Santa Fe, NM
To be a successful Casino Shift Manager, you need to convey to everyone around you, guests and employees alike, that if there is a problem, you can handle it.
December 05, 2019
Casino Shift Manager in Harrisburg, PA
This position may be performed in a variety of office settings, including, climate controlled office settings and casino floors which includes exposure to second-hand smoke and crowd noise.
December 07, 2019
Casino Shift Manager in Laramie, WY
Supervise card dealers and casino staff during your specific shift.
December 24, 2019