Casino Shift Manager Assistant jobs in Sun City, AZ

Casino Shift Manager Assistant assists the shift manager with casino activities during an assigned shift. Coordinates casino gaming operations activities with departments to ensure total customer satisfaction and operational efficiency. Being a Casino Shift Manager Assistant ensures compliance with federal and state gaming regulations. Maintains visual presence on casino floor. Additionally, Casino Shift Manager Assistant enforces corrective action against individuals caught cheating. May require a high school diploma or its equivalent. Typically reports to a manager. The Casino Shift Manager Assistant supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. Thorough knowledge of functional area under supervision. To be a Casino Shift Manager Assistant typically requires 3 years experience in the related area as an individual contributor. (Copyright 2024 Salary.com)

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Casino Host
  • BLUEWATER CASINO & RESORT
  • Parker, AZ OTHER
  • Job Details

    Level:    Experienced
    Job Location:    BlueWater Resort and Casino - Parker, AZ
    Position Type:    Full Time
    Education Level:    High School
    Salary Range:    $17.00 Hourly
    Job Shift:    Any
    Job Category:    Hospitality - Hotel

    Description

    SUMMARY:

    Meets and greets guests of the casino and ensures that a high level of customer service is maintained in the VIP Lounge. Responsible to develop, reactivate and maintain strong personal relationships with high value guests. Must be knowledgeable of and be able to explain games offered by the casino as well as currently approved marketing promotions and programs. Must be knowledgeable of all hotel services and amenities. Provides customer service by providing food and drinks to guests of the Lounge. Provides comps to casino guests according to the approved internal controls. Performs duties, as assigned by the Director of Marketing, Player Development Manager, and Casino Host Coordinator at the BlueWater Resort & Casino.

    ESSENTIAL DUTIES & RESPONSIBILITIES:

    Assist in the development of guest invitation lists for special events conducted by the BlueWater Resort & Casino. Maintains relationship with VIP guests and monitors and understands all aspects of play level, game preferences, dining and entertainment, amenities of preference to maximize repeat visits and play. Communicates both orally and in writing to current, new and past guests. Completes all required reports which includes player’s weekly activity report, dining, shows, etc. Conveys terms of Players Club Program and explains qualification requirements to prospective gaming guests. Identifies and initiates relationships with new guests for possible enrollment into the Players Club. Assists and makes reservation for guests for on and off property outlets. Books and suggests dining, shows for guests. Books golf reservations. Restocks VIP Lounge amenities. Requires Food and Beverage Handling Certification. Identifies all pertinent information of Black, Platinum card holder, i.e., Birthday, Anniversary, Spouses Name, Taste in Food, Choice of Cigarette, etc. Oversees and greets active player(s) on the floor. Reviews all player arrivals thru Hotel Reservation System to insure room readiness and any amenities as well as provide a welcome gift. Distributes information for casino events. Tracks daily check-in volume. Suggests activities for guest entertainment. Request amenities from Room Service. Perform all duties deemed necessary for the success of the department. All other duties assigned (non gaming functions and issued gaming license permitting).

    KNOWLEDGE, SKILLS & ABILITIES:

    To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. All Employees must be knowledgeable to all Company policies and procedures.

    Must be proficient in standard office procedures and equipment. Knowledgeable in Word, Excel and Windows. Ability to work with minimal supervision is a must. Problem solving skills are much needed to clearly present ideas and findings to Supervisor and other departments. Knowledgeable with Microsoft PC. Organizational skills. Verbal and written communication skills. Ability to multi-task, work under pressure and meet deadlines required.

    Qualifications


    QUALIFICATIONS & REQUIREMENTS:

    High school diploma or general education degree (GED). Must possess strong customer service skills. Experience in the gaming industry preferred but not required. Excellent verbal skills, ability to be creative and innovative in guest satisfaction. Ability to resolve applicable guest concerns. Enjoys interacting with people and have the ability to make each guest feel welcome. Service quality characteristics including courtesy, promptness, and professionalism. Analytical skills and good computer skills necessary.

    PHYSICAL DEMANDS:

    The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

    Must be able to stand, move, and work throughout the office area and property, including walking up to 1 ½ mile, climbing stairs, and sitting at a desk/work station for the duration of the shift. Also may be subjected to a smoke filled environment. Must be able to grasp, bend, lift and/or carry or otherwise move goods weighing a minimum of 25 lbs. on an intermittent basis, and sufficient dexterity of hand in order to use office equipment.

    WORK ENVIRONMENT:

    Indoor office environment. This position regularly works indoors but occasionally work outdoors during events. The noise level in the work environment is generally quiet to moderate and may become excessively noisy at times. Position is in a fast-paced environment. Smoke filled environment at times. Will have contact with employees, external agencies and the public.

    ACCESSIBILITY:

    Restricted

    Disclaimer: The duties and responsibilities identified in this position description are illustrative only and are in no way intended to be a complete list of activities that may be required of an incumbent. The information contained in this job description is for compliance with the American Disabilities Act (ADA) and is not an exhaustive list of duties performed for this position. Additional duties are performed by the individual currently holding this position and additional duties may be assigned.

  • 11 Days Ago

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Casino Host Coordinator
  • BLUEWATER CASINO & RESORT
  • Parker, AZ OTHER
  • Job Details Level: Experienced Job Location: BlueWater Resort and Casino - Parker, AZ Position Type: Full Time Education Level: High School Salary Range: $19.00 Hourly Job Shift: Any Job Category: Hos...
  • 14 Days Ago

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Kitchen Operations Manager
  • BLUEWATER CASINO & RESORT
  • Parker, AZ OTHER
  • Job Details Job Location: BlueWater Resort and Casino - Parker, AZ Position Type: Full Time Salary Range: Undisclosed Job Shift: Any DescriptionSUMMARY: The Kitchen Operations Manager will oversee the...
  • 5 Days Ago

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Content Creator - Virtual Assistant
  • Virtual Assistant - Fud
  • Phoenix, AZ OTHER
  • We are a growing start-up company looking for a Content Creator - Virtual Assistant to join our community. As a Content Creator - Virtual Assistant, you will be responsible for a variety of tasks to h...
  • 7 Days Ago

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Area Sales Manager - Phoenix
  • Careers -Area Sales Manager
  • Phoenix, AZ FULL_TIME
  • Area Sales Manager - Phoenix Apply Now Description/Job Summary Area Sales Manager – PhoenixOverview of the RoleBoehringer is a premier medical device company that is at the forefront of innovation, qu...
  • Just Posted

3
Production Operator- 3rd shift
  • 3rd shift - Avient Careers
  • Glendale, AZ FULL_TIME
  • Job Summary Production Operator Starting at $19/hr. No waiting period for medical benefits or 401(k). Paid vacation and holidays. Opportunities for advancement. Glendale, Arizona – This position requi...
  • 17 Days Ago

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0 Casino Shift Manager Assistant jobs found in Sun City, AZ area

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Steward Supervisor
  • Desert Diamond Casino
  • Glendale, AZ
  • Position Summary: Under direct supervision of the Executive Steward, Manages the kitchen stewarding operations and staff...
  • 3/28/2024 12:00:00 AM

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Continuous Improvement Manager
  • The Judge Group
  • Goodyear, AZ
  • fairlife, LLC is a Chicago-based nutrition company that creates great-tasting, nutrition-rich and dairy products to nour...
  • 3/28/2024 12:00:00 AM

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Assistant Manager>
  • Cold Stone Creamery
  • Goodyear, AZ
  • Cold Stone Creamery - 3301 N Litchfield Rd Ste 400 - [Shift Manager] As an Assistant Manager at Coldstone Creamery you w...
  • 3/27/2024 12:00:00 AM

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Assistant Manager>
  • Cold Stone Creamery
  • Avondale, AZ
  • Cold Stone Creamery - 10210 W Mcdowell Rd Ste 160 - [Shift Manager] As an Assistant Manager at Coldstone Creamery you wi...
  • 3/27/2024 12:00:00 AM

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Assistant Manager>
  • Cold Stone Creamery
  • Surprise, AZ
  • Cold Stone Creamery - 13681 N Litchfield Rd - [Shift Manager] As an Assistant Manager at Coldstone Creamery you will: Tr...
  • 3/27/2024 12:00:00 AM

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BHT Manager
  • Prats Residental Behavioral Health
  • Phoenix, AZ
  • Job Description Job Description Our company provides counseling services as well as 24 hour direction, oversight, monito...
  • 3/26/2024 12:00:00 AM

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Sanitation Lead 1st, 2nd & 3rd Shift
  • HelloFresh
  • Goodyear, AZ
  • Pay Rate: $22.25 per hour Shifts- 1st shift - Sun-Wed, 5:00AM start time 1st shift - Wed-Sat, 5:00AM start time 2nd shif...
  • 3/24/2024 12:00:00 AM

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Technical Coordinator - Banner Boswell (Night Shift)
  • Sonora Quest
  • Sun City, AZ
  • Primary City/State: Sun City, Arizona Department Name: Lab-Boswell Work Shift: Night Job Category: Lab $5K SIGN ON BONUS...
  • 3/12/2024 12:00:00 AM

Sun City is a census-designated place and unincorporated community in Maricopa County, Arizona, United States, that is within the Phoenix metropolitan area. The population was 37,499 according to the 2010 census. Its adjoining sister city is Sun City West. Both cities are retirement communities popular with snowbirds. Sun City is located at 33°35′31″N 112°16′19″W / 33.59194°N 112.27194°W / 33.59194; -112.27194 (33.597439, −112.272052). According to the United States Census Bureau, the CDP has a total area of 14.6 square miles (38 km2), of which 14.5 square miles (38 km2) is land and 0.1 squ...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Casino Shift Manager Assistant jobs
$52,503 to $112,756
Sun City, Arizona area prices
were up 2.2% from a year ago

Casino Shift Manager Assistant in Harlingen, TX
When the ACSM is fulfilling the CSM role, they are the acting General Manager on Duty and they perform numerous daily tasks and routines that ensure quality service is provided to all guests.
December 24, 2019
Casino Shift Manager Assistant in Utica, NY
From time to time they will relive Table Games Supervisors and Surveillance Operators when their respective managers are not available.
January 06, 2020
Casino Shift Manager Assistant in Longview, TX
They act as a Table Games Leader and as a Casino Shift Manager (CSM).
December 10, 2019