Casino Shift Manager Assistant jobs in Rockville, MD

Casino Shift Manager Assistant assists the shift manager with casino activities during an assigned shift. Coordinates casino gaming operations activities with departments to ensure total customer satisfaction and operational efficiency. Being a Casino Shift Manager Assistant ensures compliance with federal and state gaming regulations. Maintains visual presence on casino floor. Additionally, Casino Shift Manager Assistant enforces corrective action against individuals caught cheating. May require a high school diploma or its equivalent. Typically reports to a manager. The Casino Shift Manager Assistant supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. Thorough knowledge of functional area under supervision. To be a Casino Shift Manager Assistant typically requires 3 years experience in the related area as an individual contributor. (Copyright 2024 Salary.com)

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Casino Beverage Assistant Manager
  • Hollywood Casino at Charles Town Races
  • Charles Town, WV FULL_TIME
  • WE’RE CHANGING ENTERTAINMENT. COME JOIN US.

     

    We’re always looking for talent that believes in having fun. At PENN Entertainment, you’ll get to be a part of an exciting industry, where the days and nights are fast paced. You’ll work with an incredibly diverse set of co-workers driven by their enthusiasm for helping people find and have more fun. You’ll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities. 

     

    Click HERE to learn more about our Day 1 Benefits, 401k Program, Company Perks, Career Opportunities, Advancement Programs, Scholarships and more!

    WE LOVE OUR WORK.

    • Responsible for supervising staff and the overall daily management of a designated shift. Supports, administers and manages operational goals and monitors achievements of performance and profit objectives.
    • Adheres to scheduling and coordinates with manager any scheduling concerns, with attention to guest satisfaction.
    • Assists in establishing product menu and records product inventories.
    • Assists in maintaining beverage department policies and procedures to control beverage and labor costs while maintaining quality product, presentation and service.
    • Communicates with all other departments as they relate to the Beverage operation to coordinate activities or correct problems on designated shift.
    • Assists with providing support for special events when necessary on designated shift.
    • Assists in monitoring inventory of all beverage product.
    • May be responsible for assisting in the budget process for the department by providing recommendations; supports compliance to departmental budget initiatives; reporting budget concerns to manager.
    • Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with department and company standards and programs.  Ensures customer service standards are followed by all team members and addresses issues as they arise. 
    • Assists Manager with administrative duties, as needed.
    • Responsible for ensuring the compliance with all regulatory compliance within area of responsibility and reporting potential issues to management.
    • Maintains strict confidentiality in all departmental and company matters.

    BRING US YOUR BEST.

    To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be at least 21 years of age. 

    • Associates degree (A.A.) in related field; two years Beverage or equivalent experience, or equivalent combination of education and experience. Prior gaming experience preferred. Minimum of two years supervisory experience required.
    • Must have excellent verbal and written communication skills.
    • Must be proficient in Microsoft applications (Excel, Word, and Outlook).
    • Flexible to work all shifts including holidays, nights, weekends, and overtime as business needs dictate.
    • Ability to write reports, business correspondence, and procedure manuals.
    • Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
    • Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.  Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.
    • Must have the ability to interact with guests, staff and colleagues and resolve problems and conflicts in a diplomatic and tactful manner. 
    • This job may or may not have supervisory responsibilities. 
    • Responsible for staff development and training programs.
    • Responsible for rewards and recognition program to maximize employee engagement.
    • Evaluates team members within department and delivers constructive feedback to employees in regards to performance.
    • Provides recommendation for staffing (including interviewing and hiring) and scheduling (planning, assigning and directing work) to meet business needs.
    • Manages work procedures and expedites workflow.
    • Provides recommendation for employee performance (disciplining, coaching, and counseling).
    • Ability to read and interpret documents in English, such as safety rules, operating and maintenance instructions and procedure manuals. Ability to read and communicate verbally in English. Written communication skills in in English may also be required.
    • Ability to apply commonsense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.

    STAY IN THE GAME. FOLLOW US.

    We’ve grown to become the leading provider of integrated entertainment, sports content, and casino gaming experiences thanks to our 43 destinations across North America, online sports betting and iCasino via ESPN BET™ and theScore Bet Sportsbook and Casino®.

     

    Being an industry leader means more than being a purveyor of fun. We are also committed to values like diversity and sustainability — for our community, our team members, our vendors, and our planet. 

     

       

    We're changing entertainment. Follow us.

     

    Equal Opportunity Employer

     

     

     

     

     

     

     

    STARTING SALARY

    Starting from $46,000, annually
  • 15 Days Ago

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Slot Assistant Shift Manager
  • Hollywood Casino at Charles Town Races
  • Charles Town, WV FULL_TIME
  • WE’RE CHANGING ENTERTAINMENT. COME JOIN US. We’re always looking for talent that believes in having fun. At PENN Entertainment, you’ll get to be a part of an exciting industry, where the days and nigh...
  • 15 Days Ago

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Player Services Assistant Shift Manager
  • Hollywood Casino at Charles Town Races
  • Charles Town, WV FULL_TIME
  • WE’RE CHANGING ENTERTAINMENT. COME JOIN US. We’re always looking for talent that believes in having fun. At PENN Entertainment, you’ll get to be a part of an exciting industry, where the days and nigh...
  • 24 Days Ago

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Table Games Assistant Shift Manager
  • Hollywood Casino at Charles Town Races
  • Charles Town, WV FULL_TIME
  • WE’RE CHANGING ENTERTAINMENT. COME JOIN US. We’re always looking for talent that believes in having fun. At PENN Entertainment, you’ll get to be a part of an exciting industry, where the days and nigh...
  • 11 Days Ago

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Security Assistant Shift Manager - Overnights
  • Hollywood Casino at Charles Town Races
  • Charles Town, WV FULL_TIME
  • WE’RE CHANGING ENTERTAINMENT. COME JOIN US. We’re always looking for talent that believes in having fun. At PENN Entertainment, you’ll get to be a part of an exciting industry, where the days and nigh...
  • 15 Days Ago

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Security Assistant Shift Manager - Overnights
  • Hollywood Casino at Charles Town Races
  • Charles Town, WV FULL_TIME
  • WE’RE CHANGING ENTERTAINMENT. COME JOIN US. We’re always looking for talent that believes in having fun. At PENN Entertainment, you’ll get to be a part of an exciting industry, where the days and nigh...
  • 1 Month Ago

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0 Casino Shift Manager Assistant jobs found in Rockville, MD area

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Assistant Brewery Manager
  • R & H Eigner LLC
  • Gaithersburg, MD
  • Job Description Job Description We are looking to hire an Assistant Brewery Manager (ABM) with an energetic and engaging...
  • 3/29/2024 12:00:00 AM

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Community School Coordinator (Linkages to Learning - Part Time)
  • Sheppard Pratt
  • Gaithersburg, MD
  • General Summary: Coordinate services, events, and activities for a school-based mental health and social services progra...
  • 3/29/2024 12:00:00 AM

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Dual Revenue Manager-Hybrid
  • Sage Hospitality Resources, LLP
  • Bethesda, MD
  • Why us? Sage Hospitality Group is in search of a Dual Revenue Manager - Hybrid to join the Sales & Marketing Team at the...
  • 3/29/2024 12:00:00 AM

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Supervisor/Manager Part-Time
  • Claire's
  • Bethesda, MD
  • Claire's - A Career that's always in style Part-Time Manager/3rd Key Holder Opportunity About the Role As a 3rd Keyholde...
  • 3/29/2024 12:00:00 AM

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Operations Manager
  • Bottle Diplomacy
  • Gaithersburg, MD
  • Job Description Job Description The Operations Manager’s primary responsibilities involve overseeing and coordinating th...
  • 3/28/2024 12:00:00 AM

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Supervisor, Central Sterile Processing
  • Trinity Health
  • Silver Spring, MD
  • Employment Type: Full timeShift: Evening Shift Description: Job Title: Central Sterile Processing, Supervisor Employment...
  • 3/28/2024 12:00:00 AM

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Assistant Manager
  • Glosslab LLC
  • Bethesda, MD
  • **Assistant Manager** at GLOSSLAB Bethesda, Maryland, United States **** **GLOSSLAB is transforming the nail industry, o...
  • 3/28/2024 12:00:00 AM

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Assistant Brewery Manager
  • R & H Eigner LLC
  • Gaithersburg, MD
  • Job Description Job Description We are looking to hire an Assistant Brewery Manager (ABM) with an energetic and engaging...
  • 3/27/2024 12:00:00 AM

Rockville is a city and the county seat of Montgomery County, Maryland, United States, part of the Baltimore–Washington metropolitan area. The 2010 census tabulated Rockville's population at 61,209, making it one of the largest communities in Maryland and the third largest location in Montgomery County, after Silver Spring and Germantown. Rockville, along with neighboring Gaithersburg and Bethesda, is at the core of the Interstate 270 Technology Corridor which is home to numerous software and biotechnology companies as well as several federal government institutions. The city also has several ...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Casino Shift Manager Assistant jobs
$59,334 to $127,426
Rockville, Maryland area prices
were up 1.3% from a year ago

Casino Shift Manager Assistant in Harlingen, TX
When the ACSM is fulfilling the CSM role, they are the acting General Manager on Duty and they perform numerous daily tasks and routines that ensure quality service is provided to all guests.
December 24, 2019
Casino Shift Manager Assistant in Utica, NY
From time to time they will relive Table Games Supervisors and Surveillance Operators when their respective managers are not available.
January 06, 2020
Casino Shift Manager Assistant in Longview, TX
They act as a Table Games Leader and as a Casino Shift Manager (CSM).
December 10, 2019