Casino Shift Manager Assistant jobs in Prescott, AZ
Casino Shift Manager Assistant assists the shift manager with casino activities during an assigned shift. Coordinates casino gaming operations activities with departments to ensure total customer satisfaction and operational efficiency. Being a Casino Shift Manager Assistant ensures compliance with federal and state gaming regulations. Maintains visual presence on casino floor. Additionally, Casino Shift Manager Assistant enforces corrective action against individuals caught cheating. May require a high school diploma or its equivalent. Typically reports to a manager. The Casino Shift Manager Assistant supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. Thorough knowledge of functional area under supervision. To be a Casino Shift Manager Assistant typically requires 3 years experience in the related area as an individual contributor. (Copyright 2024 Salary.com)
Recently Added Casino Shift Manager Assistant jobs
Assistant Manager
- Ute Mountain Casino Hotel
-
Blanding, UT
FULL_TIME
-
Summary/ObjectiveThe Assistant Travel Center Manager role is crucial in supporting the Travel Center Manager at Ute Mountain Casino Hotel's travel center. This position is integral in overseeing day-to-day operations across key areas such as fuel desk, housekeeping, concession, and customer service. A significant part of the role involves aiding in fuel pricing administration and retail management, ensuring operational efficiency and strong customer performance metric results. The Assistant Manager also plays an active role in staff management, including training and performance evaluations, and assists in financial management and marketing initiatives.
The primary objective of the Assistant Travel Center Manager is to assist the Travel Center Manager with ensuring seamless and efficient travel center operations, with a strong focus on fuel pricing administration and effective retail management. The role aims to uphold high standards in customer service and operational excellence, support strategic marketing and sales efforts, and maintain compliance with regulatory standards. The Assistant Manager is expected to lead by example, fostering a positive work environment and adapting to evolving business needs, thereby contributing significantly to the overall success and profitability of the travel center.
QualificationsGeneralMust be 21 years or older. Must have valid driver license.
Education- Associate’s degree (or higher) in business administration or a related field preferred.
- Relevant experience may be substituted for higher education in some cases.
CertificationsNo certifications are required for this role.
Experience- At least 2 years of experience in retail, food service, or related experience required. At least 1 year of leadership/supervisory experience required.
- Relevant education may be substituted for experience in some cases
Knowledge, Skills, and AbilitiesKnowledge- Understanding of all travel center operations, including fuel, retail, customer service, etc.
- Familiarity with applicable tribal, state, and federal regulations as they pertain to travel center operations (e.g., safety, compliance, etc.)
- Working knowledge of financial and mathematical concepts necessary for accurate budget management, reporting, and analysis.
- Basic understanding of marketing strategies and techniques, particularly in the context of retail and service industries.
- Basic understanding of management concepts.
Skills- Strong communicative skills; ability to read, write, and speak English with correct spelling, grammar, syntax, structure and delivery.
- Proficient in delivering exceptional customer service both in-person and over the phone, ensuring customer satisfaction and loyalty.
- General teamwork and collaboration.
- Skilled in the use of Microsoft Office Suite (Word, Excel, etc.) and other standard office equipment.
Abilities- Ability to identify and resolve issues swiftly and effectively, maintaining operational continuity, customer satisfaction, and a strong positive organizational image.
- Ability to accurately conduct and execute fuel pricing administration procedures.
- Ability to effectively implement and apply retail administration principles and procedures.
- Ability to motivate, train, coach, and manage a diverse team, fostering a positive work environment and culture.
- Capable of adapting to changing business needs, market trends, and other operational challenges.
- Ability to apply financial and mathematical concepts to budgetary, inventory, and other duties in a consistent and accurate manner.
- Ability to utilize and integrate relevant technological systems and tools to enhance operational efficiency and service delivery.
- Proven ability to learn new programs/technology and to employ new ability in everyday work.
Key Accountabilities- Operational Assistance: Assist the TC Manager by supporting the daily operations of the travel center, including fuel desk, housekeeping, concession, and general customer service operations. Set the example of providing an excellent customer experience by meeting and reinforcing the mission of courteous and friendly service; reinforce such behavior among staff.
- Operational Management and Readiness: Assist and occasionally take the lead in fuel administration procedures. Assist and occasionally take the lead in managing retail, including, but not limited to, sales and product inventory. Assist and occasionally take the lead in the oversight and approval of products for fuel desk, food court, and any other travel center operations.
- Staff/Personnel Management: Responsible for assisting and support the TC Manager in hiring, training, coaching, discipline, and conducting performance reviews of all travel center employees. Assist in the supervision of shift managers and coordinate with other managers on maintenance, security, safety, and other issues that may arise.
- Budget and Financial Management: If requested, assist with the preparation and management of the annual operating budget. When requested, attend budgetary meetings alongside the Travel Center Manager.
- Marketing, Projections, and Sales: Assist the TC Manager in seeking out and executing strategies to meet or exceed sales targets.
- Quality, Compliance, and Safety: Enforce and adhere to all regulatory and company policies. Maintain a clear understanding of both customer service standards, regulatory compliance, and emergency preparedness procedures. Be prepared to train and evaluate staff on these concepts.
- Communication and Planning: Maintain strong communication channels with the Travel Center Manager. Inform and update the TC Manager as necessary to ensure adherence to the mission.
- Just Posted
Assistant Manager - Travel Center
- Ute Mountain Casino Hotel
-
Blanding, UT
FULL_TIME
- Summary/Objective The Assistant Travel Center Manager role is crucial in supporting the Travel Center Manager at Ute Mountain Casino Hotel's travel center. This position is integral in overseeing day-...
- 3 Days Ago
Casino Housekeeper
- Cliff Castle Casino
-
Camp Verde, AZ
FULL_TIME
- Position: Casino Housekeeper (Swing Shift) Department: Support Services Reports to: Casino Housekeeping Supervisor Reports to: $16.50 POSITION SUMMARY: Under direction/supervision from Lead and/or Sup...
- 16 Days Ago
Manager
- Ute Mountain Casino Hotel
-
Blanding, UT
FULL_TIME
- Manager - White Mesa Travel CenterThe Travel Center Manager position entails comprehensive leadership and operational oversight of a travel center, with a focus on ensuring efficient and profitable op...
- 1 Day Ago
Lead Casino Housekeeper
- Cliff Castle Casino
-
Camp Verde, AZ
FULL_TIME
- Position: Lead Casino Housekeeper Department: Support Services Wage: 18.00/hr. POSITION SUMMARY: Under direction/supervision from Casino Housekeeping Supervisor, leads attendants in performing custodi...
- 23 Days Ago
Housekeeping Manager
- Cliff Castle Casino
-
Camp Verde, AZ
FULL_TIME
- Position: Housekeeping Manager Department: Hotel Wage: 65,000/yr. POSITION SUMMARY: Provide overall direction of established housekeeping services and protocols in all areas of the Hotel and Lodge. ES...
- 5 Days Ago
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0 Casino Shift Manager Assistant jobs found in Prescott, AZ area
About Prescott, Arizona
Prescott is 55 mi (89 km) west-northwest of the State of Arizona's geographic center.
According to the United States Census Bureau, the city has a total area of 41.5 sq mi (107.5 km2), of which 40.7 sq mi (105.4 km2) is land and 0.81 sq mi (2.1 km2) is water.
Prescott is considered part of North Central Arizona. It is just south of the Granite Dells. The Granite Dells area, or often called ‘The Dells’, is known for its large boulder outcroppings of granite that have eroded into a spectacular appearance of bumpy rock features. Within 'The Dells' are Watson and Willow Lakes, which are two small,...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Casino Shift Manager Assistant jobs
$50,845 to $109,193
Prescott, Arizona area prices
were up 2.5% from a year ago
were up 2.5% from a year ago
What does a Casino Shift Manager Assistant do?
Casino Shift Manager Assistant in Harlingen, TX
When the ACSM is fulfilling the CSM role, they are the acting General Manager on Duty and they perform numerous daily tasks and routines that ensure quality service is provided to all guests.
December 24, 2019
Casino Shift Manager Assistant in Utica, NY
From time to time they will relive Table Games Supervisors and Surveillance Operators when their respective managers are not available.
January 06, 2020
Casino Shift Manager Assistant in Longview, TX
They act as a Table Games Leader and as a Casino Shift Manager (CSM).
December 10, 2019