Job Title: Team Member - Dickey's Barbecue Pit
Location: Yakima, WA
Overview:
As an existing employee at Dickey's Barbecue Pit in Yakima, WA, you play a crucial role in providing exceptional service and creating memorable experiences for our guests. Your dedication, skills, and commitment contribute to the success and reputation of our restaurant. This job description outlines the key responsibilities and expectations for existing team members.
Responsibilities:
1. Deliver outstanding customer service by greeting guests with a friendly demeanor, taking orders accurately, and addressing any questions or concerns promptly and courteously.
2. Prepare and assemble food orders according to Dickey's Barbecue Pit recipes and standards, ensuring accuracy, quality, and presentation.
3. Maintain cleanliness and sanitation standards in all areas of the restaurant, including dining areas, kitchen, and restrooms, following established cleaning procedures and schedules.
4. Operate cash registers and POS systems accurately, processing transactions efficiently and handling cash and credit card payments securely.
5. Assist with opening and closing duties, including setting up and breaking down work stations, restocking supplies, and cleaning equipment and utensils.
6. Follow proper food handling and safety procedures to prevent cross-contamination and ensure compliance with health code regulations.
7. Collaborate with team members to ensure smooth workflow and timely order fulfillment, communicating effectively and offering assistance as needed.
8. Uphold Dickey's Barbecue Pit's standards of excellence in food quality, portion control, and presentation, striving to exceed guest expectations with every order.
9. Attend training sessions and meetings as required to stay informed about menu items, promotions, and company policies and procedures.
10. Demonstrate a positive attitude, reliability, and professionalism in all interactions with guests and coworkers, contributing to a positive work environment and cohesive team dynamic.
Qualifications:
1. Previous experience in a restaurant or customer service role is preferred but not required.
2. Strong communication and interpersonal skills, with the ability to interact effectively with guests and coworkers.
3. Ability to work in a fast-paced environment, multitask, and prioritize tasks to meet customer needs and restaurant goals.
4. Attention to detail and a commitment to upholding quality standards in food preparation, service, and cleanliness.
5. Flexibility to work evenings, weekends, and holidays as needed to support the needs of the restaurant.
6. Willingness to learn and follow instructions from supervisors and management, demonstrating a positive attitude and willingness to contribute to the team's success.
As an existing team member at Dickey's Barbecue Pit in Yakima, you are an integral part of our restaurant's success. Thank you for your hard work, dedication, and commitment to providing exceptional service to our guests. We value your contributions and look forward to your continued growth and success with us.