Casino Pit Manager jobs in Pennsylvania

Casino Pit Manager manages and directs the daily activities for an assigned area of the casino. Surveys the casino floor and looks for players that are cheating and removes suspected card counters. Being a Casino Pit Manager observes gaming personnel for evidence of theft or ties to dishonest players. May require a high school diploma or its equivalent. Additionally, Casino Pit Manager typically reports to a head of a unit/department. The Casino Pit Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. Extensive knowledge of department processes. To be a Casino Pit Manager typically requires 5 years experience in the related area as an individual contributor. 1 to 3 years supervisory experience may be required. (Copyright 2024 Salary.com)

R
Pit Manager Table Games
  • Rivers Casino
  • Philadelphia, PA FULL_TIME
  • Job Category: Gaming
    Requisition Number: PITMA001651


    Posting Details
        Posted: October 27, 2023

      Full-Time

      Locations

      Rivers Casino Philadelphia
      1001 N. Delaware Ave.
      Philadelphia, PA 19125, USA


    Job Details

    Description

    Summary: Monitors table game activities in assigned pit area to ensure the integrity and orderly operation of table games in accordance with department, company policy and procedure and state regulations, while ensuring a superior level of guest service.


    Engagement Expectations:

    We believe that team member engagement is the basis for a great culture and superior guest service. During every interaction, we display three behaviors:

    • Smile, display energy and open body language
    • Proactively greet team members and guests, initiating interaction to provide service
    • Always use a positive parting remark to end the conversation


    Essential Job Functions:

    • Maintains game security and protects company assets at all times.
    • Engages guests during their play and develops relationships to create customer loyalty and repeat visits.
    • Manages guest disputes, issues or concerns related to the department while maintaining a professional demeanor, balancing the need to protect assets and ensures regulatory compliance with guest satisfaction.
    • Manages staffing levels according to volume of business.
    • Enforces all games procedures and policies.
    • Prepares necessary shift and other reports.
    • Makes recommendations for policy or operational changes to ensure efficiency and compliance with regulations.
    • Ensures compliance with all regulatory controls both internal and external including but not limited to state and federal labor laws and the Pennsylvania Gaming Control Board regulations and guidelines.
    • Discretionary ability to extend complementary services in accordance with the approved comp matrix.
    • Monitors player ratings.
    • Takes chip inventory of all tables in assigned area.
    • Stocks pit and ensures equipment is in good working order.
    • Monitors the volume of play and makes adjustments accordingly.
    • Responsible for fills and credits required during the operation of supervised games.
    • Oversees Table Games Supervisors and/or Dealers and carries out supervisory responsibilities in accordance with the organization’s policies and applicable laws.
    • Assists with time keeping and related payroll processes to ensure accurate and timely payment to all team members.
    • May train employees; plans and assigns work area; responsible for the performance appraisal process including form completion and administration; initiates employee commendations and discipline, addresses and resolves customer and/or team member concerns and complaints.
    • Evaluates supervisors and dealers for efficiency and customer service.
    • Performs all other duties as assigned.

    Qualifications:

    • Must be 18 years of age or older.
    • High School diploma or equivalent.
    • Five or more years’ related experience.
    • Knowledge of table games math, procedures, game protection, regulations and training requirements.
    • Knowledge of table games, ie: blackjack, craps, roulette and specialty games.
    • Must have strong leadership skills with a clear focus on guest service and Team Member relations as a priority.
    • Ability to read and comprehend simple instructions, short correspondence, and memos.
    • Ability to write simple correspondence.
    • Ability to effectively present information in one-on-one and small group situations to staff or customers and other employees of the organization.
    • Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions.
    • Ability to deal with problems involving a few concrete variables in standardized situations.
    • Must possess excellent customer relations and communication skills.
    • Available to work flexible shifts, weekends and holidays.
    • Ability to obtain and maintain all necessary licensing.

    Physical and Mental Demands:

    • Regularly required to stand for extended periods of time, see, walk, talk and hear; use hands to finger, handle, or feel and reach with hands and arms.
    • Must occasionally lift and/or move up to 25 pounds.
    • Must be able to identify colors.
    • Ability to work in a noisy and smoky environment.
    • Able to work with others while maintain a positive and professional demeanor.

  • 7 Days Ago

L
Poker Pit Manager - Philadelphia
  • Live! Casino·Hotel
  • Philadelphia, PA FULL_TIME
  • Why We Need Your Talents The Poker Pit Manager is accountable and responsible for overseeing the smooth operation of the poker tables. Where You'll Make an Impact Responsible to the Director of Poker ...
  • 21 Days Ago

H
Assistant Pit Manager
  • Hollywood Casino York
  • York, PA FULL_TIME
  • WE’RE CHANGING ENTERTAINMENT. COME JOIN US. We’re always looking for talent that believes in having fun. At PENN Entertainment, you’ll get to be a part of an exciting industry, where the days and nigh...
  • 23 Days Ago

H
Assistant Pit Manager
  • Hollywood Casino Morgantown
  • Morgantown, PA FULL_TIME
  • WE’RE CHANGING ENTERTAINMENT. COME JOIN US. We’re always looking for talent that believes in having fun. At PENN Entertainment, you’ll get to be a part of an exciting industry, where the days and nigh...
  • 12 Days Ago

R
Manager Dual Role Table Games Pit
  • Rivers Casino
  • Philadelphia, PA FULL_TIME
  • Job Category: Gaming Requisition Number: MANAG001650 Posting Details Posted: October 28, 2023 Full-Time Locations Rivers Casino Philadelphia 1001 N. Delaware Ave. Philadelphia, PA 19125, USA Job Detai...
  • 7 Days Ago

M
CASINO BEVERAGE MANAGER
  • MOUNT AIRY CASINO RESORT
  • Mount Pocono, PA OTHER
  • Job Details Job Location: Main Location - Mount Pocono, PA Position Type: Full Time Salary Range: Undisclosed Job Shift: Any DescriptionJob Summary: The Beverage Manager operates exciting beverage env...
  • Just Posted

B
CLERK I HOTEL>
  • Boyd Gaming
  • East Peoria, IL
  • Boyd Gaming - Par-A-Dice [Reservations Agent] As a Hotel Clerk at Boyd Gaming, you'll: Operate hotel reservation system ...
  • 3/29/2024 12:00:00 AM

A
Technical Support Specialist
  • Aristocrat Technologies Australia Pty
  • **Technical Support Specialist** Category Player Support, Games & System Service R0009225 External Job available in 2 lo...
  • 3/29/2024 12:00:00 AM

B
Lead Main Banker - $20 + $10 per hour Tip Guarantee
  • Bally's Corporation
  • Black Hawk, CO
  • Salary: $20 per hour + $10 tip guarantee SUMMARY: The Cage Lead Main Banker is to operate business in accordance with th...
  • 3/29/2024 12:00:00 AM

C
Casino Operations Manager - located in Grover Beach, CA
  • central coast casino
  • Las Vegas, NV
  • Job Description Job Description Casino Manager to oversee all operations involving improving/expanding the Central CA Co...
  • 3/28/2024 12:00:00 AM

O
Table Games Floor Supervisor
  • Ocean Downs
  • Berlin, MD
  • JOB RESPONSIBILITIES & REQUIREMENTS: Creates and ensures a fun-filled entertaining and exciting environment where the fl...
  • 3/28/2024 12:00:00 AM

L
Dual Rate Floor Supervisor/Dealer
  • Landry's
  • Las Vegas, NV
  • Job Description ***Must know Mini-Baccarat or Craps and 3 other games*** SUMMARY: Supervise a section of the casino floo...
  • 3/26/2024 12:00:00 AM

C
Slot Technician
  • Crew Life at Sea
  • Miami, FL
  • Job Description: - Under the direction of the Head Slot Technician, the Slot Technician is responsible for troubleshooti...
  • 3/26/2024 12:00:00 AM

C
Assistant Casino Manager
  • Crew Life at Sea
  • Miami, FL
  • Job Description: - Reports to the ship's Casino Manager and directly supervises supports and evaluates the performance o...
  • 3/25/2024 12:00:00 AM

Pennsylvania (/ˌpɛnsɪlˈveɪniə/ (listen) PEN-sil-VAY-nee-ə), officially the Commonwealth of Pennsylvania, is a state located in the northeastern and Mid-Atlantic regions of the United States. The Appalachian Mountains run through its middle. The Commonwealth is bordered by Delaware to the southeast, Maryland to the south, West Virginia to the southwest, Ohio to the west, Lake Erie and the Canadian province of Ontario to the northwest, New York to the north, and New Jersey to the east. Pennsylvania is the 33rd-largest state by area, and the 6th-most populous state according to the most recent of...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Casino Pit Manager jobs
$84,631 to $136,099

Casino Pit Manager in Pittsfield, MA
That person is the all-important Pit Manager, also called the Pit Boss.
January 05, 2020
A pit boss is the gaming manager and will spend most of their time walking the casino floor to make sure that games are being played following rules and that dealers are presenting the game properly.
December 26, 2019
Casino Pit Manager in Lexington, KY
For the dealer, having a pit boss means you have an escalation point when issues arise.
January 11, 2020
Casino Pit Manager in El Paso, TX
In addition pit supervisors and managers, who usually have years of previous casino experience, must supervise operations of the table games in their particular station, help with the scheduling of pit personnel breaks, and handle customer complaints regarding dealers.
February 16, 2020