Cashier Manager - Grocery Store manages a team of store cashiers. Responsible for adequate staffing to ensure that customer wait time is minimized. Being a Cashier Manager - Grocery Store greets customers, answers questions and resolves issues. Responsible for hiring and training of cashiers. Additionally, Cashier Manager - Grocery Store is responsible for collecting contents of cash registers at the end of each shift and delivering funds to the office. Typically requires a high school diploma or equivalent. Typically reports to a manager. The Cashier Manager - Grocery Store supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. To be a Cashier Manager - Grocery Store typically requires 3 years experience in the related area as an individual contributor. Thorough knowledge of functional area under supervision. (Copyright 2024 Salary.com)
Responsibilities
· Answer customer questions or refer to appropriate staff. Attempt to resolve customer complaints and if necessary, contact Manager-on-Duty.
· Answer and route phone calls, take and route messages as needed.
· Explain benefits of membership and sign up new members.
· Answer questions on member equity status from database in terminal.
· Sign up customers for co-op sponsored classes or other events.
· Issue credits to customers for returned items or refer to appropriate staff ensure that returns are properly disposed of and shrink promptly and accurately recorded.
· Help customers with placing special orders.
· Call customers when special orders are delivered, from information provided by receivers.
Other Responsibilities
Job Qualifications
· Ability to stay calm under pressure.
· Ability to project a friendly, outgoing personality.
· Experience serving the public.
· Communications skills: good listener, clear instructions.
General Qualifications
Job Type: Part-time
Pay: $12.00 - $13.50 per hour
Expected hours: 30 – 35 per week
Benefits:
Shift:
Weekly day range:
Work Location: In person