Cash Management Service Supervisor jobs in Washington

Cash Management Service Supervisor supervises ongoing service of cash management programs for business banking clients. Assists in the development and implementation of custom plans to meet client's cash management requirements. Being a Cash Management Service Supervisor collaborates with service representatives, account management, and sales to provide technical support as needed. Makes recommendations on technical aspects of cash management service plan design. Additionally, Cash Management Service Supervisor may require a bachelor's degree. Typically reports to a manager or head of a unit/department. The Cash Management Service Supervisor supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. Thorough knowledge of functional area under supervision. To be a Cash Management Service Supervisor typically requires 3 years experience in the related area as an individual contributor. (Copyright 2024 Salary.com)

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Supervisor Service and Identity Management
  • WhidbeyHealth
  • Coupeville, WA FULL_TIME
  • JOB SUMMARY

     

    The primary purpose of this role is direct day-to-day Help Desk and Deskside Support tasks and ensure optimal IT service operations. The Supervisor Service & Identity Management develops and implements ITIL standards for IT to continuously improve service delivery and customer satisfaction.  This role will develop and optimize our service management platform (ServiceNow) to support our ITIL goals. Performs general user access administration tasks including Active Directory, Office 365 administration, EMR access provisioning, VPN accounts, Group Policy implementation and support. Develops and supports identity management and role-based computing. This role will also be responsible for reporting and investigating exceptions, testing, and maintaining access controls, and supporting the business and IT staff for security related identity and access issues. Will manage documentation needed to enhance process and procedures for access management as well as service reports and statistics.

     

    PRINCIPLE FUNCTIONS includes the following, other duties may be assigned:

    • Supervise all IT support staff and ensure that end users are receiving the appropriate assistance.
    • Responsible for planning, designing, and analyzing the organization’s service desk according to best practices, while ensuring high levels of customer service quality and availability.
    • Track ticket SLA compliance and ensure proper escalations and resolutions if needed.
    • Maintain, develop, and support workflows and ServiceNow platform.
    • Triage and resolve or escalate operational support for issues from Service Desk.
    • Develop and maintain documentation related to administration and maintenance.
    • Assist IT Help Desk technicians with access control changes.
    • Identify and mitigate risks identified through internal and external audits.
    • Assist with ensuring strong authentication, authorization, role-based access controls (RBAC) are implemented in existing and new applications and products.
    • Assist in creation of policies and procedures (including staff support for security related to identity and access incidents and awareness).
    • Assist in reviewing processes, policies, and standards as they relate to the access and provisioning principles.
    • Train IT staff on use of ServiceNow and related tools.
    • Ensure timely removal or modification of access based upon termination listings, emergency requests and change request forms.
    • Interface with Security and Internal Audit teams to ensure compliance with industry standards and practices.
    • Establish ITIL standards for department.
       

    JOB KNOWLEDGE & QUALIFICATIONS

     

    Education

     

    Associate’s in Computer Science, Information Systems, or other related field or equivalent work experience.

     

    Training and Experience

    • 3 years help desk and system access management experience required.
    • Experience administering Active Directory MS O365, MS Windows, Desktop Management.
    • This role requires someone who understands administration of user access and security profiles across applications and systems in a corporate environment, security policies, and audit controls.
    • Security configurations and best practices experience preferred.
    • ITIL and/or HDI experience desired
    • ServiceNow experience a plus.
    • Project Management experience desired.
    • Strong analytical skills.
    • Experience with ticket handling and escalation procedures. ServiceNow Preferred.                                                                                

    Certificates, Licenses, Registrations

    • NA

     

    Benefit Information and Wage Transparency:
    WhidbeyHealth Employees who work a 0.5 FTE or higher are categorized as, “benefit eligible”.
    Click here for benefit information.
    Salary Range Annually- $69,500 - $76,623

     

  • 1 Day Ago

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Financial Service Representative - Branch 1591
  • Cash Money
  • Vancouver, WA FULL_TIME
  • Overview If you are looking for more than a job, join Cash Money to start your career! Come and work for an organization that offers quality consumer financial products, that is focused on Customer Se...
  • 22 Days Ago

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Financial Service Representative - Branch 1643
  • Cash Money
  • Vancouver, WA FULL_TIME
  • Overview If you are looking for more than a job, join Cash Money to start your career! Come and work for an organization that offers quality consumer financial products, that is focused on Customer Se...
  • 1 Month Ago

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Financial Service Representative - Branch 1639
  • Cash Money
  • Vancouver, WA FULL_TIME
  • Overview If you are looking for more than a job, join Cash Money to start your career! Come and work for an organization that offers quality consumer financial products, that is focused on Customer Se...
  • 1 Month Ago

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Management Trainee - 2993
  • First Cash, Inc
  • Washington, WA FULL_TIME
  • Description Position at Cash America Pawn We are currently looking for the right Store Management Trainee to join our Team! Are you ready to take back your early mornings and late nights on weeknights...
  • 1 Month Ago

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Cash Management Officer
  • 1ST SECURITY BANK OF WASHINGTON
  • Mountlake Terrace, WA OTHER
  • Job Details Level: Experienced Job Location: Redstone II - Mountlake Terrace, WA Position Type: Full Time Education Level: 4 Year Degree Salary Range: $75,000.00 - $95,000.00 Salary/year Job Shift: Da...
  • 19 Days Ago

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Loan Review Specialist
  • BAFS
  • Monroe, LA
  • Job purpose To provide an objective appraisal to credit union management of Member Business Loans and applications for c...
  • 3/28/2024 12:00:00 AM

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Director of Finance And Administration
  • California YIMBY
  • The Organization: California YIMBY is California’s leading statewide housing advocacy organization dedicated to ending t...
  • 3/28/2024 12:00:00 AM

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Vice President of Finance
  • Texas Materials
  • Cedar Park, TX
  • Texas Materials, A CRH company, is a leading supplier of aggregates, asphalt, ready mixed concrete, and paving and const...
  • 3/28/2024 12:00:00 AM

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Customer Sales & Service Representative I, Front Counter (Retail)
  • Mediacom Communications Corporation
  • Mason City, IA
  • Position: Customer Sales & Service Representative I, Front Counter (Retail) Who we are: Since 1995, Mediacom Communicati...
  • 3/28/2024 12:00:00 AM

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Bookstore Supervisor
  • Hudson Group
  • Boston, MA
  • $300 HIRING BONUS FOR JOINING OUR TEAM! Grow With Us! Hudson is North America's leading travel retailer. For over 30 yea...
  • 3/28/2024 12:00:00 AM

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Sales Supervisor - Austin
  • FRAME
  • Austin, TX
  • FRAME is a Californian fashion brand established in 2012 by Erik Torstensson and Jens Grede. Born and raised in Los Ange...
  • 3/28/2024 12:00:00 AM

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Regional Asset Protection Manager(Columbus, Ohio)
  • Victoria’s Secret & Co.
  • Description The Regional Asset Protection Manager is responsible for managing and coordinating all Asset Protection func...
  • 3/28/2024 12:00:00 AM

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Plant Manager
  • Lakeview Farms
  • Taunton, MA
  • Summary The Site Leader leads, directs and oversees all manufacturing operations within an assigned facility location. T...
  • 3/28/2024 12:00:00 AM

Washington (/ˈwɒʃɪŋtən/), officially the State of Washington, is a state in the Pacific Northwest region of the United States. Washington is the northwestern-most state of the contiguous United States. It borders Idaho to the east, bounded mostly by the meridian running north from the confluence of the Snake River and Clearwater River (about 116°57' west), except for the southernmost section where the border follows the Snake River. Oregon is to the south, with the Columbia River forming the western part and the 46th parallel forming the eastern part of the Oregon-Washington border. To the wes...
Source: Wikipedia (as of 04/17/2019). Read more from Wikipedia
Income Estimation for Cash Management Service Supervisor jobs
$85,802 to $149,644

Cash Management Service Supervisor in Juneau, AK
Maintains ongoing communications with internal business partners to ensure delivery of service to the customer is handled timely and meets service level agreements.
February 04, 2020
Cash Management Service Supervisor in Huntsville, AL
Provides senior leadership and direction to client service managers supporting depository accounts, cash management products and credit services.
December 15, 2019
Cash Management Service Supervisor in Bakersfield, CA
They may also help in customizing plans and new procedures, along with a cash manager, or working alone.
February 04, 2020