Cash Management Service Supervisor jobs in Hamden, CT

Cash Management Service Supervisor supervises ongoing service of cash management programs for business banking clients. Assists in the development and implementation of custom plans to meet client's cash management requirements. Being a Cash Management Service Supervisor collaborates with service representatives, account management, and sales to provide technical support as needed. Makes recommendations on technical aspects of cash management service plan design. Additionally, Cash Management Service Supervisor may require a bachelor's degree. Typically reports to a manager or head of a unit/department. The Cash Management Service Supervisor supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. Thorough knowledge of functional area under supervision. To be a Cash Management Service Supervisor typically requires 3 years experience in the related area as an individual contributor. (Copyright 2024 Salary.com)

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Cash Management Support Analyst II
  • Guilford Savings Bank
  • Guilford, CT FULL_TIME
  • POSITION DESCRIPTION:

    The Cash Management Support Analyst II will be dedicated to assisting in the promotion of providing a superior customer experience at every interaction, assist in increasing cash management product penetration within current client base, support the cash management product implementation ensuring services are set up correctly, validate all documentation including legal agreements and risk assessments for completeness, and ensure customer billing is correctly reflected.


    GENERAL DESCIPRTION OF DUTIES:

    • Supports all elements of the Cash Management implementation cycle coordinating closely   with lead Cash Management Sales role to ensure product implementation or services, signed agreements, file limits established, service billing is set up, accounts opened, customer trained on all products, files tested, etc.
    • Serves as support liaison to Guilford Savings Bank Cash Management Support Division to  ensure that new services are established correctly and timely (within defined SLAs). Supports resolution of client issues in a professional and responsive manner
    • Responsible for training customers on product usage ensuring best practices are implemented.
    • Second line of service for customers with questions and issues
    • Supports all Cash Management products
    • Assists in increasing cash management product penetration and supports identification of product improvements and solutions that may be helpful to our                  customers

     

    • Assist cash management clients via video banking platform and with online chat function
    • Maintains strong consultative relationships with clients, particular emphasis on key client base to ensure the growth of the business service charge portfolio of the bank
    • Assist Commercial & Cash Management Sales team with account opening and account maintenance.

     

    DIGITAL LITERACY: 

    The ability to use data, information, and communication technologies to find, evaluate, create, and communicate information, requiring both cognitive and technical skills

    • Information, data, and content
    • Teaching learning and self-development
    • Communication, collaboration, and participation
    • Digital identity, safety, and security
    • Technical proficiency with all bank products
    • Awareness and interest in new technology
    • Creation, innovation, and research

     

    LIST OF POSITIONS SUPERVISED: None

    EDUCATION REQUIRED: A two-year college degree or completion of a specialized course of study at a business or trade school.

    EXPERIENCE REQUIRED: One to two years of similar or related experience. Exceptional customer service experience. Ability to communicate clearly and professionally Proficiency in related bank regulations, specifically Regulation E, BSA, NACHA Operating Rules and Visa rules and regulations is helpful. Must possess and maintain knowledge of and expertise in utilizing technology and software applications. Familiarity with report creation, management reporting and control reports.

    MANAGERIAL RESPONSIBILITY: Has no supervisory/managerial responsibilities.


    *Compensation: Compensation is based on our market pay structures. However, individual salaries are determined by a variety of factors including, but not limited to business considerations, local market conditions, and internal equity, as well as candidate qualifications, such as skills, education, and experience.

    GSB is an equal opportunity employer and offers equal opportunity to all applicants for all positions without regard to race, color, religion, national origin, age, disability, and veteran status.

    Applicants requiring reasonable accommodation in the application process should notify Human Resources. 

    GSB participates in E-Verify.

    EOE/AA/M/F/D/V

  • 16 Days Ago

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Management and Program Assistant (Office Automation) (6 Month Register)
  • US Internal Revenue Service
  • New Haven, CT FULL_TIME
  • Duties WHAT IS THE LARGE BUSINESS AND INTERNATIONAL (LBI) DIVISION? A description of the business units can be found at: https://www.jobs.irs.gov/about/who/business-divisions Vacancies will be filled ...
  • 1 Month Ago

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RN Supervisor
  • Essential Healthcare Management
  • New Haven, CT FULL_TIME,PART_TIME
  • Advanced Center for nursing and Rehab for Nursing and Rehabilitation, is actively hiring a full-time Registered Nurse (RN) Supervisor all shifts, for our Skilled Nursing Facility in the New Haven, CT....
  • 20 Days Ago

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Developer - Service Management
  • PDS Tech Commercial, Inc.
  • New Haven, CT FULL_TIME
  • Here is your next opportunity!Work for a long-standing, well-known company with a strong benefits package.PDS Tech Commercial, Inc. is seeking candidates for a Developer - Service Management in New Ha...
  • 14 Days Ago

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ED Nurse Supervisor
  • Clinical Management Consultants
  • New Haven, CT FULL_TIME
  • Are you ready to take the lead in a dynamic Emergency Department setting? A highly reputable 150 bed acute care hospital in Southern Connecticut, is seeking an enthusiastic and experienced Emergency D...
  • 23 Days Ago

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(RN) Registered Nurse Supervisor
  • Complete Care Management
  • Middlebury, CT FULL_TIME
  • NOW HIRING (RN) REGISTERED NURSE SUPERVISOR Come join the team everyone is talking about! Share your #RN talent and join the #CompleteCare family! Complete Care at Middlebury is a pillar in the commun...
  • 7 Days Ago

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0 Cash Management Service Supervisor jobs found in Hamden, CT area

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Shift Supervisor (Part-Time)
  • AutoZone, Inc.
  • New Haven, CT
  • AutoZone's Part-Time Shift Supervisors will assist the Store Manager with leading company initiatives and ensuring maxim...
  • 3/29/2024 12:00:00 AM

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Shift Supervisor (Part-Time)
  • AutoZone, Inc.
  • Wallingford, CT
  • AutoZone's Part-Time Shift Supervisors will assist the Store Manager with leading company initiatives and ensuring maxim...
  • 3/29/2024 12:00:00 AM

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Shift Supervisor (Full-Time)
  • AutoZone, Inc.
  • New Haven, CT
  • AutoZone's Full-Time Shift Supervisors assist the Store Manager with leading company initiatives and ensuring maximum pr...
  • 3/29/2024 12:00:00 AM

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Shift Supervisor (Part-Time)
  • AutoZone, Inc.
  • Hamden, CT
  • AutoZone's Part-Time Shift Supervisors will assist the Store Manager with leading company initiatives and ensuring maxim...
  • 3/29/2024 12:00:00 AM

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Internal Revenue Agent (Fed State Local Gvmt Spec - Examiner) 12 MONTH ROSTER AMENDED
  • Department Of The Treasury
  • Hartford, CT
  • Duties WHAT IS THE TAX EXEMPT & GOVERNMENT ENTITIES (TE/GE) DIVISION? A description of the business units can be found a...
  • 3/27/2024 12:00:00 AM

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Guest Service Supervisor
  • Global Partners
  • North Haven, CT
  • Job Description: Now Hiring for Guest Service Supervisors - Full-time and/or Part-time About Global Partners LP With nea...
  • 3/27/2024 12:00:00 AM

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Guest Service Supervisor
  • Global Partners
  • Waterbury, CT
  • Job Description: Now Hiring for Guest Service Supervisors - Full-time and/or Part-time About Global Partners LP With nea...
  • 3/27/2024 12:00:00 AM

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Guest Service Supervisor
  • Global Partners
  • Hamden, CT
  • Job Description: Now Hiring for Guest Service Supervisors - Full-time and/or Part-time About Global Partners LP With nea...
  • 3/27/2024 12:00:00 AM

Hamden is a town in New Haven County, Connecticut, United States. The town's nickname is "The Land of the Sleeping Giant." The population was 60,960 at the 2010 census. Hamden is a suburb of the city of New Haven. The town of Hamden ranked #53 in the CNN Money list of "America's best small cities" in 2012. In 2008, Fortune Magazine and CNN Money picked Hamden as #33 on their "Best Place to Live and Launch" list, citing Hamden's great blend of urban and suburban lifestyles. The article also pointed out Hamden's exceptional education system as well as its "New England Charm". According to the U...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Cash Management Service Supervisor jobs
$86,666 to $151,150
Hamden, Connecticut area prices
were up 1.7% from a year ago

Cash Management Service Supervisor in Portsmouth, NH
Cash management service supervisors usually work with a team of customer service representatives.
December 01, 2019
Cash Management Service Supervisor in Rochester, NY
The cash management service supervisor also reports to departments of accounts, sales and customer service, to advise and provide technical support.
January 24, 2020
Cash Management Service Supervisor in Florence, SC
Monitors internal processes and service levels, implementing enhancements to improve overall efficiency and client satisfaction.
January 08, 2020