Cash Management Service Supervisor supervises ongoing service of cash management programs for business banking clients. Assists in the development and implementation of custom plans to meet client's cash management requirements. Being a Cash Management Service Supervisor collaborates with service representatives, account management, and sales to provide technical support as needed. Makes recommendations on technical aspects of cash management service plan design. Additionally, Cash Management Service Supervisor may require a bachelor's degree. Typically reports to a manager or head of a unit/department. The Cash Management Service Supervisor supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. Thorough knowledge of functional area under supervision. To be a Cash Management Service Supervisor typically requires 3 years experience in the related area as an individual contributor. (Copyright 2024 Salary.com)
SUPERVISORY CONTROLS:
Works under the direction of an activity manager, who provides general instructions, standard procedures and policies and relies on the incumbent to control work operations and accomplish an adequate quality of work. Work is reviewed for efficient and economical accomplishment of assigned tasks within priorities and controls received.
MAJOR DUTIES:
Serves as a working supervisor over the assigned work area exercising supervisory responsibility over employees' work in the area of operation. The occupation and non-supervisory grade level which best reflects the nature of the overall work operation supervised is Food Service Worker, NA-7408-02. Develop and implement internal methods and procedures, plans and control efficient operation. Assist in the personnel administration procedures of the supervised employees. Responsible for operations in absence of top supervisor and maintains clean, sanitary conditions at all times.
PLANNING:
Plans the use of workers, equipment, facilities and materials on a day-to-day or project-to-project basis. Adhere to work priorities, project schedules, resources and detailed work plans established by supervisor. Tracks and report progress on work assignments and requests authority to adjust worker assignments and to use equipment and materials to meet schedules. Recommends changes to schedules, priorities and work sequences as necessary and makes minor deviations in procedures or redirect resources to overcome problems such as unplanned absences.
WORK DIRECTION:
Assigns work and provides technical direction; helps in accomplishing difficult work steps. Observes work in progress to anticipate and resolve problems; reassigns personnel and coordinates work among the workforce. Inspects completed work for quality and production. Reports possible or actual work delays to higher level supervisor.
ADMINISTRATION:
Supports and explains management programs to subordinates. Recommends performance ratings, training, disciplinary actions, changes in performance and the most suitable applicants for vacancies. Investigates grievances and complaints, resolves them informally and notifies supervisors of those of a serious nature. Assures safety and housekeeping procedures and practices are observes. Maintains work reports and records.
Performs other duties as assigned.
This job does not have an education qualification requirement.
Benefits
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You will be evaluated for this job based on how well you meet the qualifications above.
Your experience is subject to evaluation and verification against the information in your resume. The numeric rating you receive is a self-assessment only and is based on your responses to the questionnaire. Do not overstate or understate your level of experience and capability. If a determination is made that you rated yourself higher than is supported by your resume, or if your resume lacks sufficient information, you will be rated accordingly or you may be considered ineligible.
Benefits
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Required Documents
As a new or existing federal employee, you and your family may have access to a range of benefits. Your benefits depend on the type of position you have - whether you're a permanent, part-time, temporary or an intermittent employee. You may be eligible for the following benefits, however, check with your agency to make sure you're eligible under their policies.
The following documents must be submitted with your application:
How to Apply
You may submit your application packet using one of the two methods identified below:
rochelle.d.bergantinos.naf@army.mil
Referred applicants will be evaluated by a rating panel to determine the quality and extent of total accomplishments, experience, education, and/or certification. The top candidates will be forwarded to the hiring official for selection consideration and may undergo an interview and reference checks.
Fair and Transparent
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
The following documents must be submitted with your application:
U.S. Citizens, Nationals or those who owe allegiance to the U.S.
The area of consideration for this vacancy is US and Non-US Citizens