Cash Management Service Manager jobs in Rhode Island

Cash Management Service Manager is responsible for the ongoing service of cash management programs for business banking clients. Oversees development and implementation of custom plans to meet client's cash management requirements. Being a Cash Management Service Manager acts as a liaison between client companies, service representatives, account management and sales, providing technical support as needed. Makes recommendations on technical aspects of cash management service plan design. Additionally, Cash Management Service Manager may require a bachelor's degree. Typically reports to a head of a unit/department. The Cash Management Service Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be a Cash Management Service Manager typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)

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Cash Management and Product Manager
  • Washington Trust
  • WESTERLY, RI FULL_TIME
  • Washington Trust is seeking a Cash Management Operations and Product Manager to manage the technology, day to day operations, Cash Management customer service, and ongoing development and support of the Cash Management product line. Based in Westerly, RI, we offer a flexible hybrid on-site/remote work schedule.   This position is responsible for managing a team of 4 whose primary focus is on the business customer in providing support for all Cash Management products. We’re seeking a strong understanding of cash management technology and the critical service level agreements required to support our customers. In addition, we require experience in vendor management and relationships, project management, risk assessments, user access policies, account reconciliation, reporting and a strong understanding of the regulatory requirements of the product line.   The Cash Management product offering is a complex set of deposit and transactional accounts.  The Operations / Product Manager is responsible for managing the team in supporting the products listed below.  In addition to the day-to-day management of the support team, the incumbent is responsible for completing RFPs from customers and municipalities and implementing new products and services.   Products Supported:   Account Analysis ACH Business On-Line Banking Positive Pay Lockbox Bill Pay Reich & Tang DDM Remote Deposit Capture Wire ICS CDARS   PRIMARY RESPONSIBILITIES Customer service management.  The incumbent must manage the team in providing prompt and accurate cash management customer service, both internal and external. Must be able to work and navigate through the Bank’s systems:  DNA, CRM and all vendor provided systems. Vendor Management – The individual is responsible for managing relationships with vendors involved in the Cash Management process, which includes resolving issues, new product offerings, understanding vendor contracts and statements of work and ensuring that vendors meet their service level agreements. Manage and ensure delivery of Business Online Banking to key business customer base, including system upgrades, product enhancements and testing for product assurance. Serve as the point person on all projects related to Cash Management, and work as the lead for new services, product upgrades and enhancements. Troubleshoot system issues and provide timely communication internally and externally to customers. Develop and maintain policy and procedures for all Cash Management systems. Respond to all requests in conjunction with audits, compliance reviews, user access, annual customer reviews, vendor reviews. Perform critical daily, weekly, and monthly reporting. Onboard new customers and implement service, including site visit, risk assessment, setup, training, and overall customer experience. Review monthly vendor invoice for accuracy and approve payment. Prepare monthly customer billing for collection of fees through account analysis.   REQUIREMENTS/QUALIFICATIONS Skills and Education:   Bachelor's Degree preferred, or equivalent experience, plus 5 years banking experience Previous experience in Cash Management/Banking software systems Strong technical skills, including proficiency in loan and deposit software and systems Proven management skills Excellent vendor management skills Excellent problem solving skills Strong customer service skills Good organizational skills and attention to detail required Ability to work independently and as part of a team
  • 23 Days Ago

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Cash Management and Product Manager
  • The Washington Trust Company
  • Westerly, RI FULL_TIME
  • Cash Management and Product Manager Washington Trust Main Office, 23 Broad Street, WESTERLY, Rhode Island, United States of America Req #1167 Friday, March 29, 2024 Washington Trust is seeking a Cash ...
  • 24 Days Ago

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Entry Level Customer Service Manager
  • Moxie Management
  • Fitchburg, RI FULL_TIME
  • The role of the Customer Service Manager is to execute tactical objectives fulfilling our commitment to superior customer care and a positive customer experience. The role will directly lead local per...
  • 4 Days Ago

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Entry Level Customer Service Manager
  • Moxie Management
  • Woonsocket, RI FULL_TIME
  • The role of the Customer Service Manager is to execute tactical objectives fulfilling our commitment to superior customer care and a positive customer experience. The role will directly lead local per...
  • 12 Days Ago

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Armed Driver Cash Transport
  • GardaWorld Cash
  • Cranston, RI FULL_TIME
  • Full-Time Employee Benefits Include: 401K Health Insurance (Medical, Dental Vision) PTO Exclusive Employees Perks (Cell plans, Auto Service, Finance/ Legal Services and much more) YOUR JOB: If you are...
  • 5 Days Ago

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Cash Room Manager
  • Restaurant Depot | Restaurant Depot
  • Providence, RI FULL_TIME
  • From $15.69 - $16.47 Position Title: Cash Room Manager Department: Cash Room Supervisor:Assistant Branch Manager FLSA: Non-exempt Position Summary: Works closely with Assistant Branch Manager and Bran...
  • 21 Days Ago

Rhode Island (/ˌroʊd -/ (listen)), officially the State of Rhode Island and Providence Plantations, is a state in the New England region of the United States. It is the smallest state in area, the seventh least populous, the second most densely populated, and it has the longest official name of any state. Rhode Island is bordered by Connecticut to the west, Massachusetts to the north and east, and the Atlantic Ocean to the south via Rhode Island Sound and Block Island Sound. It also shares a small maritime border with New York. Providence is the state capital and most populous city in Rhode Is...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Cash Management Service Manager jobs
$156,536 to $235,899

Cash Management Service Manager in Longview, TX
A cash management service manager may suggest a retail position, but this is a highly trusted job title.
January 17, 2020
Services to retrieve current financial information to enable efficient management of your business.
December 07, 2019
Cash Management Service Manager in Huntsville, AL
Our cash management services are intended to help you plan, organize, and control the flow of funds so that your business operates at the most effective and efficient level possible.
January 21, 2020
Cash Management Service Manager in Gary, IN
Services to maximize earnings and minimize expenses.
November 30, 2019