Cash Management Officer provides support and service for the cash management needs of business banking clients. Ensures client retention and customer satisfaction. Being a Cash Management Officer typically handles general accounts. Requires a bachelor's degree. Additionally, Cash Management Officer typically reports to a manager or head of a unit/department. The Cash Management Officer gains exposure to some of the complex tasks within the job function. Occasionally directed in several aspects of the work. To be a Cash Management Officer typically requires 2 to 4 years of related experience. (Copyright 2024 Salary.com)
St. Lukes Health System is currently seeking a Cash Management Specialist to join our Point of Service Cash Support Team under the direction of our Revenue Cycle Manager for our Cash Management department!
POSITION SUMMARY
The Cash Management Specialist is responsible for assisting patients with payments and questions on their billing account while simultaneously supporting other payment processing departments throughout the health system. This position provides a positive patient experience and ensures compliance with company policies and procedures as well as applicable state and federal regulations.
WHAT WILL I DO?
A person in this position acts in two different capacities in order to enhance the patient experience. The first responsibility is to process patient payments, analyze patient accounts, identify issues and errors, and resolve discrepancies. The second aspect of this role is to assist all cash handling sites systemwide, via customer support and providing education. This is done by creating procedures, presenting training, and auditing to the policies. The ideal candidate for this role is comfortable counting, processing and balancing large amounts of cash. They need to be confident in multitasking, extremely detail-oriented, and have excellent interpersonal and communication skills. Must be self-driven and work well without supervision. A willingness to have fun, work hard, and a true passion to help others and solve problems is key to succeeding in this role!
JOB RESPONSIBILITIES:
A strong, talented staff is at the heart of St. Lukes Health System. We are the states largest employer with more than 15,000 employees and a medical staff of more than 1,800 physicians and advanced practice providers. Were proud of our people who deliver skilled, compassionate care every day, and are looking to add dedicated individuals who will continue this same tradition of excellence.
*St. Lukes is an equal opportunity employer and does not discriminate against any person on the basis of race, religion, color, gender, gender identity, sexual orientation, age, national origin, disability, veteran status, or any other status or condition protected by law.