Case Manager - Mental Health Services jobs in New Britain, CT

Reports to: Program Coordinator I/II

Division/
Department:

Home-Based Programs Programs: Home Based

Job Code: CASMGR HB Job Grade: 17

Titles
Reporting Into:

None FLSA Exemption:
Exempt
X Non-Exempt

Work
Locations:

Waterbury, CT ; New Britain, CT EEO Category:
Professionals (2A)

Summary:
Provides support, education, and intervention in the home, community or office setting to assist
caregivers in optimizing functioning in order to minimize family risk factor. Family Support
Specialists (FSS) will work independently and part of a team in a solution-focused manner to
help families develop the skills necessary to ensure a safe and secure home environment for
their children. Such tasks may include, supporting families to access basic needs, household
organization, parenting strategies and attachment, support around mental health and substance
use challenges and reintegration of the children back into the family. FSS candidate should have
a passion for supporting families outside of a traditional behavioral health office setting, ability
to independently problem-solve in times of crisis, flexibility in scheduling and decision-making
and strong organizational and documentation skills.

Essential Responsibilities and Target Outcomes:

 Implement responsibilities set by specific scope of service.
 Conduct thorough assessments based on program responsibilities.
 Provides short-term case management services, advocacy, and linkages to services.
 Develop an understanding of parenting skills, child development and caregiver/child

attachment.
 Develops, implements, and reviews on an ongoing basis targeted treatment/service plans.
 Maintains appropriate caseload as determined by CMHA and funders.
 Collaborates with community providers and funders as needed.
 Performs other duties as assigned.

Principal Customers:
Clients referred by DCF, Community Partner Agencies and self-referrals.

Critical Work Relationships:
Director of Home-Based Services, DCF, and Community Partner Agencies.

Minimum Requirements:
Education: Bachelor’s Degree preferred in behavioral health (Social work, Human

service or related field). Relevant experience equal to a bachelors’ degree
will be considered. Bilingual Spanish and Portuguese preferred.

Credentials and Valid CT driver’s license and ability to provide own transportation. Certified

Community Mental Health Affiliates - Job Description

Job Description: FSS – In Home Effective: 5-1-22

Licenses: in BMT, First Aid, and CPR. Accredited Triple P Parent Educator.
Experience:  Successful experience working with children and families in child

welfare, daycare, school settings; preferably a minimum of three years.
 Beginner to intermediate experience with Microsoft Office products

including Word and Outlook.
 Experience in or the ability to learn how to use an Electronic Medical

Record (EMR) system; which includes appointment scheduling,
authorization tracking, assessments, treatment plans, progress notes,
and discharge summaries. Ability to learn and use date collection
systems to help increase compliance with funders.

Competencies:  Effective interpersonal skills, ability to problem solve and use good
judgment.

 Flexibility and ability to adapt creatively to stressful situations.
 Awareness/sensitivity to all types of issues related to client diversity.
 Ability to ensure the security and confidentiality of client information

and records in a manner consistent with professional and CMHA codes
of ethics.

 Strong organization abilities.
 Strong and effective written and verbal communication skills.