Card Room Shift Manager manages the card room during an assigned shift. Creates and administers the dealer rotation throughout the card room. Being a Card Room Shift Manager ensures that dealers are adhering to the rules, procedures, and gaming regulations. Handles jackpot payoffs during the course of a shift. Additionally, Card Room Shift Manager may require a high school diploma. Typically reports to a manager or head of a unit/department. The Card Room Shift Manager supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. To be a Card Room Shift Manager typically requires 3 years experience in the related area as an individual contributor. Thorough knowledge of functional area under supervision. (Copyright 2024 Salary.com)
Job Overview:
We are seeking a highly motivated General Manager for The Boiler Room! If you are a proven leader with experience in staff management, hospitality, and improving the guest experience, you would be perfect for this role.
As the General Manager, you will play a crucial role in creating an enjoyable and welcoming atmosphere for our guests while maximizing revenue. You will be responsible for overseeing all aspects of operations. The ideal candidate would be a friendly and outgoing individual with experience in a similar role, strong leadership skills, and a passion for delivering outstanding hospitality.
Responsibilities:
- Manage all aspects of daily operations, including staffing, inventory management, and customer service
- Create and update drink menus, ensuring a diverse selection of high-quality beverages
- Develop and implement strategies to maximize revenue and profitability
- Ensure compliance with health and safety regulations
- Train, supervise, and motivate staff members to deliver excellent service
- Handle customer inquiries and resolve any issues or complaints in a timely manner
- Maintain high standards of cleanliness and organization throughout the establishment
- Collaborate with other departments to achieve overall business objectives
- Monitor financial performance and prepare reports for senior management
- Ensure compliance with local, state, and federal laws, regulations, and guidelines
- Ensure general maintenance of the building by referring issues to Maintenance Department
Qualifications:
- Previous experience in hospitality management or a similar role
- Strong leadership skills with the ability to motivate and inspire a team
- Excellent communication and interpersonal skills
- Proven ability to manage multiple tasks and prioritize effectively
- Knowledge of food preparation, service, and cash handling procedures
Job Type: Full-time
Pay: $50,000.00 per year
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Work Location: In person