Capacity Planning Supervisor jobs in Queens Village, NY

Description

Salary Range - $35,000 - $40,000 a year

Job Responsibilities:

• Oversee immediate facility operations, including emergencies during assigned shift.
• Supervise and train Residential Aides with performing various day to day tasks.
• Coordinate and schedule floor post as well as lunch/breaks for Residential Aides.
• Participate in operation departments team meetings.
• Provide ongoing feedback to Residential Aides through coaching, mentoring and one-on-one supervision as directed by the Program Director.
• Register new clients, orient them to the facility, and ensure that all mandated documentation is completed and distributed appropriately.
• Perform random locker searches as directed by the Program Director.
• Delegate and support Residential Aides with the completion of room inspections, wellness checks, garbage sweeps and kitchen assignments.
• Verify meal delivery receipts for accuracy.
• Shares information with the appropriate Case Manager and the Program Director regarding changes in clients behaviors, requests, concerns and grievances.
• Review logbook, shift report and provide briefings to incoming shift supervisors.
• Maintain an account of all walkie-talkies, room key cards, metro cards, laundry cards and clients belongings on shift.
• Ensure pack-ups are completed and accurately divided into clothing, personal documents and valuables.
• Provide timely and effective responses to client emergencies according to DHS incident training protocol and notification process.
• Ensuring access control, surveillance, safety, and documentation of compliance with AAPCI, DHS and HRAs regulations including but not limited to the verification of clients arrival and departure from the premises, maintaining an accurate bed count in the facility, and documenting curfew violators, violations and incidents.
• Distribute and control inventory of client supplies, including the distribution of meals on all shifts.
• Participate in training and staff-development activities to acquire and maintain both the interpersonal and operational skills necessary for successful job performance.
• Perform other duties as may be assigned by the Program Director.

Qualifications

Minimal Qualifications:

1. Associate Degree Preferred in a related field with at least 2 plus years' experience or a
2. High School Diploma/GED with at least 3 plus years' experience in a related setting
3. Supervisory experience managing a team of 4-8 members
4. Residential Aide Experience full time for a period of at least 2 years with a documented history of progressive responsibilities.

Other Qualifications:

1. Strong verbal and interpersonal communication skills with focus on providing excellent client services
2. Strong written communication skills and ability to complete reports, as assigned
3. Demonstrate ability to interact effectively and collaboratively with a diverse community of residents, program staff and external vendors
4. Ability to exercise good judgment and apply problem solving skills
5. Experience working collaboratively in a team oriented, and outcomes focused environment.

Certification Qualifications:

1. Food Handler Certificate- Required or Food Handlers Certificate must be obtained within six months of employment.
2. CPR/First Aid- Preferred

Equal Employment Opportunity:

AAPCI is an equal employment opportunity employer and understands that embracing our differences makes us a stronger, better agency. We appreciate the importance of having a workforce that reflects the various communities in which we work, and we strive to create an inclusive environment where diverse employees want to work and where they can flourish professionally. In furtherance of our culture, all qualified applicants will receive consideration for employment without regard to race, national origin, gender, age, religion, disability, sexual orientation, gender identity, veteran status, marital status or any other characteristics protected by law.

AAPCI is subject to, and in compliance with, the New York City Order of the Commissioner of Health and Mental Hygiene to Require COVID-19 Vaccination for City Employees and Certain City Contractors. AAPCI will consider requests for reasonable accommodations consistent with applicable law and the New York City Order of the Commissioner of Health and Mental Hygiene to Require COVID-19 Vaccination for City Employees and Certain City Contractors.