Capacity Planning Supervisor jobs in Maryland

• Provide a wide variety of technical support to Managers. Create, review, and submit computer documents and paperwork for approval and processing;
• Assist in the hiring and training of Customer Service Representatives and Café Attendants with an emphasis on the understanding facility registration and point of sale software (RecTrac);
• Relay messages and distribute mail to the appropriate staff.  Maintain up to date files;
• Help monitor necessary administrative supplies and materials to obtain timely replenishments for efficient operations; 
• Monitor the work area/facility with a conscientious effort to promote the efficient use of supplies and materials;
• Supervisors must consistently display a positive attitude and remain knowledgeable of all facility activities and procedures.  Greet customers, answer phone calls in a timely manner and transfer all calls to the appropriate staff; 
• Communicate with managers of any concerns and/or needs of the office and its equipment;
• Supervise and provide assistance to designated personnel;  
• Open and/or close the facility as required and completing all security procedures;
• Ability to understand and carry out verbal and/or written instructions efficiently and effectively. This will include the ability to complete daily reports. 
• Effectively resolve any/all customer service issues in a timely manner consistent with M-NCPPC policy.

Applicants with Disabilities under the Americans with Disabilities Act.

If you require accommodations or special arrangements due to a qualifying disability, please notify the Recruitment & Selections Services Unit at the time of applications at or 301-454-1411 (Maryland Relay 7-1-1)

M-NCPPC will make all efforts to reasonably accommodate you.