Cage Shift Supervisor - Casino supervises a shift of cage cashiers and clerks who process financial transactions between customers and the casino. Ensures compliance with policies and procedures. Being a Cage Shift Supervisor - Casino ensures proper levels of cash and cash equivalents at cashier workstations. May require an associate degree. Additionally, Cage Shift Supervisor - Casino typically reports to a manager. The Cage Shift Supervisor - Casino supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. Thorough knowledge of functional area under supervision. To be a Cage Shift Supervisor - Casino typically requires 3 years experience in the related area as an individual contributor. (Copyright 2024 Salary.com)
Description
Position Summary
Responsible for the supervision and completion of all aspects of Cage Operation as assigned tasks in a timely and responsible manner. Provide the safeguard of company assets. Serves as a back up to the Cage Supervisor.
Essential Functions
Requirements
Position Qualifications
Competency Statements
Customer Orientated- Ability to take care of the customers’ needs while following company procedures.
Team Building- Ability to convince a group of people to work toward a goal.
Detail Oriented- Ability to pay attention to the minute details of a project or task.
Multitask- Ability to complete multiple tasks at one time.
Communication Skills- Ability to communicate effectively with others verbally and in writing.
Problem Solving – Ability to find a solution for or deal proactively with work-related problems.
Management Skills - Ability to organize and direct oneself and effectively supervise others.
Decision Making - Ability to make critical decisions while following company procedures.
Education
High School Diploma or GED.
Experience
3 years of experience in Cage Operations.
1 year of supervisory experience preferred.
Computer Skills
Microsoft Office basic level including Word, Excel, and Outlook.
10 key proficient.
Certificates & Licenses
Siletz Tribal Gaming License.
Must be able to pass all Title 31 testing.
Other Requirements
Must have good people skills.
Knowledge of the gaming industry, its rules, laws, and regulations governing them including Title 31.
Physical Demands
Lift/Carry
Push/Pull
Other Physical Requirements
Vision: Near and Far
Sense of Sound
Work Environment
Work will take place in a busy gaming environment with multiple distractions. The noise level in the work environment is usually moderate to loud. The environment is subject to smoke and the associated affects.
Working Conditions
Conditions of employment include passing a pre-employment drug screen, a background investigation, and completing a 180-day introductory period.