Cage Shift Supervisor - Casino jobs in Dundalk, MD

Overview

Why We Need Your Talents: 

The Director Cage, Drop/Count, and Credit Operations will manage, monitor, and oversee the strategic direction of all three functional areas.

Responsibilities

Where You'll Make an Impact: 

• Ensure that Cage, Credit and Drop/Count operations are conducted in a secure, efficient and accountable manner and in compliance with all relevant procedural & legal requirements, while delivering exemplary levels of customer service.
• Analyze and interpret trends associated with Cage & Credit operations, to maximize revenues and customer service scores while minimizing operating costs.
• Analyze Drop/Count data and processes to minimize operational costs and comply with internal and State requirements.
• Display a thorough knowledge of all Title 31 and BSA regulations as they relate to cage operations.
• Develops and manages both operational and capital budgets for each functional area.
• Adapt operations to accommodate new regulatory and marketing program changes.
• Develop strong department management and high performing line level staff through recruitment, training, and performance evaluation processes.
• Oversee purchase and maintenance of all related equipment, including but not limited to: ATM/Ticket Redemption Units, Count Room Equipment, Jackpot Dispenser Units, and Employee Cash Recyclers.
• Develop and monitor effective cash management.
• Ensuring that all state and federal guidelines for casino banking are being followed.
• Effective liaison with other Casino departments, contractors and service providers, other Casino Cages and Casino regulatory authorities
• Other duties as assigned. 

Qualifications

Skills to Help You Succeed: 

• Broad variety of tasks and deadlines requires an irregular work schedule.
• Experience with Aristocrat Oasis Slot System, Newave, and ABACUS cage software preferred.
• Ability to analyze and interpret departmental needs and results.
• Ability to solve complex documents and understand state and local tax laws, banking codes, gaming laws and regulations.
• Ability to perform assigned duties under frequent time pressures in an interruptive environment.
• Ability to solve complex problems.

Must-Haves: 

• Seven (7) to ten (10) years of leadership experience in casino cage operations.
• A four (4)-year degree in related field or equivalent work experience.
• Must be able to comply with all state gaming regulations, which may include obtaining a license.

Physical Requirements: 

• Sitting, standing, walking

What We Offer

Perks We Offer You 

• Comprehensive health coverage for full-time and part-time Team Members and their eligible dependents 
• Generous retirement savings options are available.  
• Free uniforms 
• Free parking 
• Discounted meals 
• Service and Attendance bonuses 
• Tuition reimbursement 
• Discounts on hotels, theme parks, travel, and more! 

Life at Live! 

• 24/7 high energy casino with a culture committed to fairness, teamwork, and most importantly FUN. 
• Casino is over 100,000 square feet and requires the ability and energy to move about it with a true sense of urgency! 
• Exposed to alcohol, cigarette and cigar smoke, bright lights, and loud noises. 
• You will work in an environment where smoking is allowed.