CRM Program Director jobs in Springfield, MA

CRM Program Director manages the Customer Relationship Management (CRM) enterprise initiative. Reviews CRM project proposals to determine costs, timeline, funding, staffing requirements and goals. Being a CRM Program Director requires a bachelor's degree in area of specialty. Typically reports to top management. The CRM Program Director manages a departmental sub-function within a broader departmental function. Creates functional strategies and specific objectives for the sub-function and develops budgets/policies/procedures to support the functional infrastructure. Deep knowledge of the managed sub-function and solid knowledge of the overall departmental function. To be a CRM Program Director typically requires 5+ years of managerial experience. (Copyright 2024 Salary.com)

Recently Added CRM Program Director jobs

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Program Director
  • ServiceNet
  • Amherst, MA FULL_TIME
  • Benefits:
    • Dental insurance
    • Health insurance
    • Opportunity for advancement
    Developmental Brain Injury Services (DBIS).
    DB Mt. View Program. 
    Fulltime.
    $48,620-$50,620

    .

    Position Summary: 
    Using Positive Behavior Support (PBS) strategies, all DBIS staff are professional team members responsible for supporting each individual’s right to live a safe, enjoyable, meaningful life at home and in the community. As cooperative team members, we support environments that foster creative opportunities for the changing needs and desires of the people we serve. 

    .

    Responsibilities: 
    • Will assist with the start-up of the program, setting up of the house or apartment, furnishing, hiring staff, program development, etc. 
    • The overall operation of the program(s) to include licensing regulations.
    • Teach and model techniques for staff.
    • The daily affairs, welfare and safety of the individuals we serve.  This includes areas of nutrition, dress, sleep, and medical services, dental services, social services, emergency services as needed.  Finally, that the individuals are involved in an appropriate day activity and recreational program suited to their needs and abilities.
    • Oversee individual money management needs.
    • Respond to crisis via the 24-hr rotating on call system. 
    • Responsibility to arrange/provide coverage when assigned staff is not available.
    • Participate in team meetings; ISP Reviews, Treatment Team reviews, etc. 
    • Active role in the development of individualized goals, behavior plans, safety plans, etc. 
    • Hold regular program meetings. 
    • Maintain agency certifications. 
    • All other programmatic needs as assigned / directed by the Director of Operations. 
    .

    Qualifications:
    • Bachelor's degree and supervisory/management experience preferred.
    • High School Diploma or GED is required.
    • Experience working with developmental disabilities / brain injury population. 
    • Valid driver’s license and acceptable motor vehicle record.
    • Excellent communication, computer, and organizational skills.
    • MAP, PABC, and CPR / First Aid Certified preferred.
    • Able to pass background screening (CORI). 
    .

    Pay & Benefits: 
    • $48,620 - $50,620 - based on workload, experience, and education. 
    • MAP differential pro-rated annually and paid bi-weekly. 
    • Paid orientation and trainings. 
    • Generous time-off package.
    • Comprehensive health and dental insurance plans. 
    • 403(B)-retirement plan, with employer matching. 
    • Long-term disability benefits; paid life insurance.
    • Advancement opportunities; tuition assistance; and several more benefit options.
    .

    Schedule:
    • Monday-Friday 9am-5pm. 
    • On-call schedule / rotation. 
    • On-site. Office located at residential program site. 
    . 

    Want to learn more about ServiceNet?
    ServiceNet - MAKING LIVES BETTER in Western MA
    .
     

    ServiceNet is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or veteran status.  
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Program Director
  • BEHAVIORAL HEALTH NETWORK, INC.
  • Greenfield, MA FULL_TIME
  • Use your experience in addiction treatment to serve individuals at Behavioral Health Network! Join our team of competent and compassionate professionals as the Program Director at Behavioral Health Ne...
  • 5 Days Ago
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S
Program Director
  • ServiceNet
  • Agawam, MA FULL_TIME
  • Benefits: 401(k) 401(k) matching Dental insurance Health insurance Developmental Brain Injury Services (DBIS).Residential Program: Southwick St Fulltime. $48,620-$50,620.Position Summary: Using Positi...
  • 8 Days Ago
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PROGRAM DIRECTOR
  • Integritus Healthcare, Inc.
  • Holyoke, MA FULL_TIME
  • Essential Job Functions: Ensue delivery of care for each resident according to individualized care plan while meeting or exceeding care standards. Works throughout the Life Enrichment Unit. Involved w...
  • 18 Days Ago
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Program Director
  • CHD Brand
  • West Springfield, MA FULL_TIME
  • CHD is seeking a clinical professional to lead its In-Home Therapy services. The Program Director provides administrative leadership, direction, and oversight to the CBHI children’s outreach services,...
  • 22 Days Ago
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PROGRAM DIRECTOR
  • DAY BROOK VILLAGE NURSING
  • Holyoke, MA FULL_TIME
  • Essential Job Functions: Ensue delivery of care for each resident according to individualized care plan while meeting or exceeding care standards. Works throughout the Life Enrichment Unit. Involved w...
  • 24 Days Ago
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0 CRM Program Director jobs found in Springfield, MA area

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Assistant Program Director - ACCS - $4,000 Sign-on bonus
  • Behavioral Health Network
  • Westfield, MA
  • Job Details Under the general direction of the ACCS Clinical Program Director, the Assistant Program Director is respons...
  • 4/18/2024 12:00:00 AM
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Program Director - Brook House- 5658
  • Community Health Resources
  • Enfield, CT
  • With a career at CHR, you can look forward to a respectful workplace, an inclusive culture, and most importantly, a fami...
  • 4/17/2024 12:00:00 AM
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Therapeutic Day Program Director
  • Northeast Center for Youth & Families, Inc. (NCYF)
  • Easthampton, MA
  • Job Description Job Description Benefits: 401(k) Dental insurance Health insurance Paid time off Tuition assistance Visi...
  • 4/17/2024 12:00:00 AM
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Director, Technical Program Management (Bank Tech)
  • Capital One
  • Springfield, MA
  • Locations: VA - Richmond, United States of America, Richmond, Virginia Director, Technical Program Management (Bank Tech...
  • 4/15/2024 12:00:00 AM
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Director, Technical Program Management - Enterprise Data
  • Capital One
  • Springfield, MA
  • Center 3 (19075), United States of America, McLean, Virginia Director, Technical Program Management - Enterprise Data Ab...
  • 4/15/2024 12:00:00 AM
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Director, Technical Program Management (Bank Tech)
  • Capital One
  • Hartford, CT
  • Locations: VA - Richmond, United States of America, Richmond, Virginia Director, Technical Program Management (Bank Tech...
  • 4/15/2024 12:00:00 AM
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Director, Technical Program Management - Enterprise Data
  • Capital One
  • Hartford, CT
  • Center 3 (19075), United States of America, McLean, Virginia Director, Technical Program Management - Enterprise Data Ab...
  • 4/15/2024 12:00:00 AM
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Assistant Program Director
  • Northeast Center for Youth & Families, Inc. (NCYF)
  • Springfield, MA
  • Job Description Job Description Benefits: 401(k) Dental insurance Health insurance Paid time off Tuition assistance Visi...
  • 4/14/2024 12:00:00 AM
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About Springfield, Massachusetts

Springfield is located at 42°6′45″N 72°32′51″W / 42.11250°N 72.54750°W / 42.11250; -72.54750 (42.112411, −72.547455). According to the United States Census Bureau, the city has a total area of 33.1 square miles (85.7 km2), of which 31.9 square miles (82.5 km2) are land and 1.2 square miles (3.1 km2), or 3.65%, are water. Once nicknamed "The City in a Forest," Springfield features over 4.0 square miles (10.4 km2) of urban parkland, 12% of its total land area. Located in the fertile Connecticut River Valley, surrounded by mountains, bluffs, and rolling hills in all cardinal directions, Spring...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for CRM Program Director jobs
$224,500 to $274,217
Springfield, Massachusetts area prices
were up 1.6% from a year ago
View detail

What does a CRM Program Director do?

CRM Program Director in Alexandria, LA
As the CRM Program Director, you will be responsible for the full lifecycle and support of the CRM platform.
December 13, 2019
CRM Program Director in Santa Rosa, CA
You would be responsible for all development within Salesforce and for helping with future CRM solutions to increase overall efficiency.
January 15, 2020
CRM Program Director in Kansas City, MO
This role requires a seasoned Program Manager who is comfortable driving efforts across departments and functions, effectively communicating and managing through challenges to deliver expected results.
January 08, 2020