CRM Program Director manages the Customer Relationship Management (CRM) enterprise initiative. Reviews CRM project proposals to determine costs, timeline, funding, staffing requirements and goals. Being a CRM Program Director requires a bachelor's degree in area of specialty. Typically reports to top management. The CRM Program Director manages a departmental sub-function within a broader departmental function. Creates functional strategies and specific objectives for the sub-function and develops budgets/policies/procedures to support the functional infrastructure. Deep knowledge of the managed sub-function and solid knowledge of the overall departmental function. To be a CRM Program Director typically requires 5+ years of managerial experience. (Copyright 2024 Salary.com)
SAIL is committed to developing and maintaining a diverse and inclusive workforce.
Summary of Position:
The Juneau Program Director supervises Juneau programs, including staff, grants, and fee-for-service programs. Current programs and services include but are not limited to Aging and Disability Resource Center (ADRC), Developmental Disability Resource Connection (DDRC), Veteran’s Options for Independence, Choice & Empowerment (VOICE), Traumatic and Acquired Brain Injury (TABI), and the Juneau Loan Closet. The Juneau Program Director will be responsible for overseeing the success of each of these programs in Juneau and providing support to Juneau program staff.
Responsibilities & Duties:
Skills & Experience Preferred:
Core Competencies:
Work environment:
SAIL offers a family friendly work environment. All offices are casual. We encourage open and honest communication between team members. The work environment is positive and friendly.
Possible exposure to inclement weather; Southeast Alaska is located in a temperate rainforest. Rainfall is common at any time of the year. Snowfall can be heavy at times. Summers are marked by up to 18 hours of daylight while winter has as little as 6 hours of daily light.
Some travel may be required and flexible schedules can be considered depending on job requirements. SAIL is committed to developing and maintaining a diverse and inclusive workforce. Applicants experiencing a disability are strongly encouraged to apply. Southeast Alaska Independent Living (SAIL) is an at-will employer.
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