CRM Program Director manages the Customer Relationship Management (CRM) enterprise initiative. Reviews CRM project proposals to determine costs, timeline, funding, staffing requirements and goals. Being a CRM Program Director requires a bachelor's degree in area of specialty. Typically reports to top management. The CRM Program Director manages a departmental sub-function within a broader departmental function. Creates functional strategies and specific objectives for the sub-function and develops budgets/policies/procedures to support the functional infrastructure. Deep knowledge of the managed sub-function and solid knowledge of the overall departmental function. To be a CRM Program Director typically requires 5+ years of managerial experience. (Copyright 2024 Salary.com)
SpecialtyCare has an exciting opportunity for an experienced operations leader to join our team as a Director of Operations! If you have experience in financial management and operations in healthcare (preferred) or multi-state operations this role could be the next step in your career. We are seeking a goal-driven and ambitious leader to join one of the top organizations in the industry. You will have the opportunity to work remotely with travel expected.
You will provide leadership to clinical managers and clinical associates in the delivery of clinically excellent and efficient healthcare services to clients while also being accountable for the clinical, operational and financial management of assigned markets to meet or exceed clinical quality, engagement, efficiency and financial targets, and to comply with all applicable regulatory requirements. You will also lead account management activities for assigned accounts and markets, supporting business development and driving cross-sale opportunities for new services in existing accounts.
The ideal candidate will live in Pennsylvania or surrounding states. Relocation assistance will be considered for candidates willing to relocate.
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