CRM Program Director jobs in Hyannis, MA

CRM Program Director manages the Customer Relationship Management (CRM) enterprise initiative. Reviews CRM project proposals to determine costs, timeline, funding, staffing requirements and goals. Being a CRM Program Director requires a bachelor's degree in area of specialty. Typically reports to top management. The CRM Program Director manages a departmental sub-function within a broader departmental function. Creates functional strategies and specific objectives for the sub-function and develops budgets/policies/procedures to support the functional infrastructure. Deep knowledge of the managed sub-function and solid knowledge of the overall departmental function. To be a CRM Program Director typically requires 5+ years of managerial experience. (Copyright 2024 Salary.com)

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Assistant Program Director
  • Crystal Springs, Inc.
  • Assonet, MA FULL_TIME
  •  

    EARN A LIVING WHILE MAKING A DIFFERENCE!

    Crystal Springs has a full time opportunity for an Assistant Program Director.  The Assistant Program Director will be responsible for supervision, individuals, staff program development and general maintenance and operations of a residence for adults with intellectual/developmental disabilities.

    The hours are Monday to Friday 11:30 am - 8:00 pm when on call and Tuesday to Saturday 11:30 am - 8:00 pm when not on call.  

    Up to $25.68 an hour Includes $2.00 per hour Retention Pay & Differentials. *Retention Pay through June 30, 2024 and is dependent upon continued funding.

    New Hire MAP Certification Bonus: $350

    Flexible Schedule

    40 Hour Sign-on Bonus Up to $2,500.00!

    · Up to 75% ($1,875) paid out within first 90 days

    · 25% ($625) paid out upon the completion of 180 days

    · Bonuses for part-time positions are prorated

    Rates up to $25.18 per hour: Rates are the combination of base rate, differentials, and retention pay.

    * Base Pay: $18.20 - $19.18 per hour - Based on experience and education

    * Differentials:

    - Weekday Overnight: $1.00 per hour

    - Weekend Overnight: $2.00 per hour

    - Weekend First and Second: $1.00 per hour

    * MAP Certification $0.48 per hour

    * Enhanced Pay:

    - Retention Pay: $2.50 per hour

    Be the Difference

    crystalspringsinc.org/career-opportunities/

    Essential Functions of Position:

    • Coordinates and supervises daily residential and program activities to include supervision of staff and maintenance of residence(s).
    • Assesses, teaches and supports individuals in daily living skills such as personal care and hygiene and care of personal space and belongings, and safety rules.
    • Promotes a respectful and dignified living environment for all individuals at all times.
    • Organizes and facilitates opportunities for community integration in leisure, vocational areas for all individuals as well as maintaining open communication individuals and their families/guardians, service coordinators, various departments and external stakeholders.
    • Maintains a positive and professional relationship with the neighbors, community members, involved family members, colleagues and funding sources.
    • Coordinates and supervise community inclusion/activities, banking and budget management, cooking, shopping, programming, day program or vocational attendance and monitoring effectiveness through data collection.
    • Assist in development, coordination and implementation of ISP goals and objectives and behavioral plans.
    • Implement all behaviors, ISP objectives, ADL’s, and recreational/activities
    • Administers medications as established by MAP certification.
    • Accompanies individuals to medical, dental and psychiatric appointments or leisure activities via agency vehicle or staff car.
    • Ensures review of individual’s goals/objectives in treatment team meetings on a regular basis.
    • Provides crisis assessment, prevention and needed intervention utilizing Crisis Prevention Intervention (CPI) techniques as trained.
    • Provides on-call coverage as scheduled and ability to work various shifts
    • Identifies need for and arranges for attainment of additional support services.
    • Provides specialized training and instruction to residential supporters, community supporters, and other support staff.
    • Ensures duties and responsibilities are carried out in a supportive and professional manner and attends appropriate meetings.
    • Cooperates and participates in internal investigations
    • Other duties and projects as assigned by Crystal Springs, Inc.

    Program Management and Operations Responsibilities:

    • Provides coverage of other Adult Residential programs as needed
    • Resolves problems, facilitates meetings and assigns tasks.
    • Facilitates agency’s financial and budgetary procedures including petty cash, individual’s petty cash, individual’s bank accounts and payroll.
    • Ensures compliance with Crystal Springs’ policies and procedures for both individuals and supporters.
    • Develops and monitors a programmatic schedule.
    • Ensures proper maintenance of the physical site, reporting all necessary maintenance issues to Maintenance Department in writing.
    • Maintains accurate programmatic documentation such as fire drills, incident reports, daily logs, progress notes, behavior programs, and any other documentation required.
    • Assumes responsibility for the basic care of assigned program vehicle.
    • Follows and implements all program safety/hygiene procedures.
    • Evaluates work performance of direct reports as specified by Crystal Springs’ personnel policies.
    • Interviews and hires direct reports as needed.

    Personal Characteristics:

    • Demonstrated ability to work effectively and collaboratively with a culturally diverse population of individuals, other care providers, family and community members.
    • Demonstrated supervisory and management experience.
    • Ability to work collaboratively as a member of multidisciplinary and cross-functional teams.
    • Ability to work as an effective change agent.
    • Professional documentation and communication skills, as well as demonstrated organizational skills.
    • Ability to negotiate and resolve differences.
    • Ability to function under pressure in a fast-paced human service environment.
    • Ability to be flexible, open and responsive to ongoing industry changes.
    • Ability to articulate and communicate Crystal Springs' mission and strategic direction in a consistent and enthusiastic manner to departmental staff.
    • Ability to identify opportunities and obstacles and develop effective, creative solutions to pursue opportunities.

    Supervisory Responsibilities:

    • Limited supervisory responsibilities
    • Directly responsible to and supervised by the Program Director or Assistant Residential Director

    Competencies

    • Customer/Person-centered focused.
    • Ethical Conduct.
    • Leadership skills.
    • Personal Effectiveness/Credibility.
    • Thoroughness.
    • Time Management/organization skills

    Education/Experience Qualifications:

    • High School Diploma or Associate Degree
    • 1 year experience working as a team leader caring for people with intellectual/developmental disabilities.

    Language/Communication Skills:

    · Ability to communicate clearly and effectively in spoken and written English and to read and comprehend work related documents which are almost exclusively written in English.

    Environmental Conditions:

    · Duties are performed indoors and outdoors accompanying residents to various activities, events and appointments;

    · Some duties performed in a rehabilitation pool.

    Other Requirements:

    • Must hold a valid driver’s license for more than one year and be ready, willing and able to drive the Company’s wheelchair and/or mini vans safely according to Massachusetts driving laws;
    • Each staff member must participate in a minimum of two hours per month in-service training to maintain compliance with state regulations and to further develop the skills necessary for continued employment and advancement.

    Statement of Nondiscrimination:

    Crystal Springs, Inc. does not discriminate in any of its programs, procedures, or practices against any person based on age, citizenship, color, disability, national origin, political affiliation, race, religion, sex, sexual orientation, sexual preference, veteran status, or any other characteristic protected under the law.'
    '
    Work Remotely

    • No

    Job Type: Full-time

    Salary: Up to $25.18 per hour

    Benefits:

    • Dental insurance
    • Employee assistance program
    • Flexible spending account
    • Health insurance
    • Health savings account
    • Life insurance
    • Paid time off
    • Retirement plan
    • Vision insurance
    • Wisely Direct Deposit (get paid up to two days earlier)

    Schedule:

    • 8 hour shift

    Supplemental pay types:

    • Signing bonus

    Education:

    • High school or equivalent (Preferred)

    Experience:

    • team lead: 1 year (Preferred)

     

    About Crystal Springs:

    Crystal Springs is a non-profit organization that provides educational, therapeutic and residential services to children and adults living with both physical and intellectual disabilities. We support children and adults with developmental disabilities in a loving, nurturing environment that promotes health, safety, dignity, respect and choice. Recognizing that all have unique gifts and the desire to achieve and contribute to their world, Crystal Springs embraces each person's pursuit of growth and independence so that all may reach their true potential.

     

  • 19 Days Ago

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Assistant Program Director
  • Bamsi
  • Lakeville, MA OTHER
  • Overview Annual Salary: $44,000 40 hours - Schedule: Mon - Fri 8a-4p Day Hab Service Managers at BAMSI assist the Program Director in oversight, supervision and management of program operations in the...
  • 19 Days Ago

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Family Services Program Director
  • Crystal Springs Inc.
  • River, MA FULL_TIME
  • Ready to make a real impact? Crystal Springs invites you to join us as a full-time Family Services Program Director. If you're passionate about transforming families' lives and bring a solid backgroun...
  • 20 Days Ago

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Activity Director/Program Aide
  • Family Service Association - Fall River
  • River, MA FULL_TIME
  • We are offering a 1,000 sign on bonus!We have an exciting opportunity in one of our Fall River Adult Day Health Center. We are seeking a full time (35 hours per week) Activity Director/Program Aide fo...
  • 20 Days Ago

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Program Director - ACCS
  • Child & Family Services Inc
  • New Bedford, MA FULL_TIME
  • The ACCS Clinical Program Director is responsible for the clinical oversight and quality of care within the ACCS program, in collaboration with the Medical Director. Additional supervision/support wil...
  • 22 Days Ago

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Memory Care Program Director
  • Northbridge Communities
  • North Dartmouth, MA FULL_TIME
  • Leading and InspiringHere, your office is where our residents call home. There will be meetings, phone calls and emails to send, but there will also be moments to join the table of Veterans recalling ...
  • 24 Days Ago

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0 CRM Program Director jobs found in Hyannis, MA area

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Housekeeper
  • High Point Treatment Center, Inc.
  • Plymouth, MA
  • Housekeeper Location: Plymouth Campus Education: High School diploma or equivalent (GED) Pay Range: $20 - $23 per hour S...
  • 3/28/2024 12:00:00 AM

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Memory Care Activities Assistant - Full Time
  • Maplewood Brewster LLC
  • Brewster, MA
  • Memory Care Assistant Maplewood at Brewster, 820 Harwich Rd, Brewster, MA Want to know what makes our employees eager ab...
  • 3/27/2024 12:00:00 AM

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Assistant Program Director - Growthways- Oakside Ave
  • Bay Cove Human Services
  • Brockton, MA
  • Assistant Program Director - Growthways- Oakside Ave Brockton, MA, USA Req #1807 Monday, March 18, 2024 Bay Cove Human S...
  • 3/27/2024 12:00:00 AM

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Family Medicine Medical Assistant EMT
  • South Shore Health
  • Kingston, MA
  • If you are an existing employee of South Shore Health then please apply through the internal career site. Requisition Nu...
  • 3/27/2024 12:00:00 AM

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Memory Care Activities Assistant - Part Time Evenings
  • Maplewood Brewster LLC
  • Brewster, MA
  • Maplewood at Brewster, 820 Harwich Rd, Brewster, MA Want to know what makes our employees eager about going to work ever...
  • 3/27/2024 12:00:00 AM

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Assistant Regional Director (BCBA/LABA) - Cape Cod
  • HSMC
  • Barnstable, MA
  • Company Description Beacon ABA Services, Inc. is a private group practice of behavior analysts and behavioral therapists...
  • 3/26/2024 12:00:00 AM

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RN/LPN Wellness Nurse - Part Time 7a-3p
  • Maplewood Mill Pond Llc
  • Yarmouth Port, MA
  • Wellness Nurses RN/LPN Want to know what makes our employees eager about going to work every day? The people we serve. B...
  • 3/26/2024 12:00:00 AM

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Licensed Practical Nurse
  • Maplewood Mill Pond Llc
  • Yarmouth Port, MA
  • Wellness Nurses RN/LPN Want to know what makes our employees eager about going to work every day? The people we serve. B...
  • 3/26/2024 12:00:00 AM

Hyannis /ˌhaɪˈænɪs/ is the largest of the seven villages in the town of Barnstable, Massachusetts, in the United States. It is the commercial and transportation hub of Cape Cod and was designated an urban area as of the 1990 census. Because of this, many refer to Hyannis as the "Capital of the Cape". It contains a majority of the Barnstable Town offices and two important shopping districts: the historic downtown Main Street and the Route 132 Commercial District, including Cape Cod Mall and Independence Park, headquarters of Cape Cod Potato Chips. Cape Cod Hospital in Hyannis is the largest on ...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for CRM Program Director jobs
$227,719 to $278,145
Hyannis, Massachusetts area prices
were up 1.6% from a year ago

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