CRM Business Data Analyst jobs in Pascagoula, MS

Position Description

If you are interested in supporting the US Navy to deliver state of the art craft in a role that involves meaningful and challenging projects–Serco has a great opportunity for you!

This position is contingent upon your ability to obtain and maintain a DoD Secret level clearance post-employment.

Serco supports the Navy as prime for their Amphibious Assault & Connectors Program Office Professional Support Services contract. The Planning Yard team supports the Landing Craft Division in the maintenance of the Landing Craft Air Cushion (LCAC), the configuration and engineering management of the new Landing Craft Utility (LCU) 1700, and the new Ship to Shore Connector (SSC).

In this role, you will support the Configuration Data Manager (CDM) in maintaining Model Based Product Support (MBPS) in ensuring historical accuracy of the craft configuration. You will be part of a stellar 3-person Configuration Data Management Database (CDMD) team that works closely with the customer in delivering quality products and services to the fleet.

In this role you will:

• Provide program support to the CDM for LCAC, SSC, and LCU 1700 programs.
• Prepare Configuration, Overhaul, and Planning (COP) data for LCAC and SSC for all availabilities per the Availability Planning Matrix (APM). Follow-up on/resolve inconsistencies between planning documents and APM.
• Ensure equipment, configuration, and logistics data is accurately reflected in the MBPS including adds/removals, changes of configuration data and logistics as well as availability/planning status.
• Ensure added Craft Change Documents (CCDs) are scheduled appropriately.
• Review availability packages, drawings, and configuration discrepancies/errors to ensure accuracy of data and resolve inaccuracies as required.
• Track all completions documents in Configuration Data Management Database – Open Architecture (CDMD-OA) or MBPS and various spreadsheets per information from the Fleet. Follow-up on/resolve errors and inconsistencies.
• Report completion tracking data and other configuration-related data to CDM/Government personnel.
• Brief CDM and Government personnel on CDM-related updates, information, and tasking progress.
• Create and update existing graphics per technical writer via AutoCAD files, PDF files, Paint Shop files, sketch existing graphics from printed page through scanning and converting e-mail attachments.
• Provide electronic files for all graphics in AutoCAD, TIF, GIF or CGM format as required by customer.
• Maintain applicable CDM data in the Integrated Data Environment (IDE) to provide a paperless and efficient environment for the interchange of information and data for the program.
• Travel to shipyards in support of Craft Configuration Audits.
• Perform additional duties as assigned.

Qualifications

To be successful in this role you will have:

• A Bachelor’s degree and at least 2 years of relevant experience. In some cases, educational requirements may be adjusted or waived for more than 5 years of applicable work experience. Work experience may be adjusted based on education, or highly specialized knowledge or uniquely applicable experience.
• Must be able to obtain an active DoD Secret clearance post-employment.
• Recent use and proficiency of MS Excel and other MS programs such as Outlook, Word, and PowerPoint are required.
• Familiarity or prior experience with how the Navy plans configuration and logistics data and how it is tracked and maintained will shorten the learning curve and is essential in being successful in this position.
• This position requires travel to shipyards 2-4 times per year to conduct craft inspections. Must be able to climb ladders, stairs, and work in small spaces when conducting inspections on the craft.
• 10% of travel required.

Additional desired experience and skills:

• Prior Navy experience, while not required is desired.
• Military Logistics or Supply experience is strongly desired.
• Prior database experience such as MS Access or CDMD-Open Architecture (CDMD-OA) or Model Based Product Support (MBPS) is strongly recommended to shorten the learning curve.

Company Overview

Serco Inc. (Serco) is the Americas division of Serco Group, plc. In North America, Serco’s 9,000 employees strive to make an impact every day across 100 sites in the areas of Defense, Citizen Services, and Transportation. We help our clients deliver vital services more efficiently while increasing the satisfaction of their end customers. Serco serves every branch of the U.S. military, numerous U.S. Federal civilian agencies, the Intelligence Community, the Canadian government, state, provincial and local governments, and commercial clients. While your place may look a little different depending on your role, we know you will find yours here. Wherever you work and whatever you do, we invite you to discover your place in our world. Serco is a place you can count on and where you can make an impact because every contribution matters.

To review Serco benefits please visit: https://www.serco.com/na/careers/benefits-of-choosing-serco. If you require an accommodation with the application process please email: careers@serco-na.com or call the HR Service Desk at 800-628-6458, option 1. Please note, due to EEOC/OFCCP compliance, Serco is unable to accept resumes by email.

Candidates may be asked to present proof of identify during the selection process. If requested, this will require presentation of a government-issued I.D. (with photo) with name and address that match the information entered on the application. Serco will not take possession of or retain/store the information provided as proof of identity. For more information on how Serco uses your information, please see our Applicant Privacy Policy and Notice.

Serco does not accept unsolicited resumes through or from search firms or staffing agencies without being a contracted approved vendor. All unsolicited resumes will be considered the property of Serco and will not be obligated to pay a placement or contract fee. If you are interested in becoming an approved vendor at Serco, please email Agencies@serco-na.com.

Serco is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.