CRM Business Data Analyst analyzes Customer Relationship Management (CRM) system data in response to channel marketing initiatives. Studies marketing data such as customer information, call patterns, and demographics. Being a CRM Business Data Analyst requires a bachelor's degree in area of specialty. Typically reports to a manager or head of a unit/department. To be a CRM Business Data Analyst typically requires 4 to 7 years of related experience. Contributes to moderately complex aspects of a project. Work is generally independent and collaborative in nature. (Copyright 2024 Salary.com)
**This position requires reporting to our Fort Wayne, IN office in a hybrid capacity.**
Why are long tenures and low turnover rates the norm at DMA? When you are an employee owned company, you are all about your employees, and here is proof:
The Business Systems Analyst is responsible for managing internal process improvements and discovering the technical business needs of stakeholders. This position is familiar with a variety of the company’s systems, concepts, and practices and is the subject matter expert between DMA’s operating divisions and the Information Technology team. The Business Systems Analyst requires creativity and flexibility to accommodate a fast-paced environment to participate in projects from the creation of the project requirements, testing, to the production rollout.
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