Business Systems Manager (Banking) jobs in Massachusetts

Introduction

Since 1973, East West Bank has served as a pathway to success. With over 120 locations across the U.S. and Asia, we are the premier financial bridge between the East and West. Our teams of experienced, multi-cultural professionals help guide businesses and community members on both sides of the Pacific looking to explore new markets and create new opportunities, and our sustained growth and expertise in industries like real estate, entertainment and media, private equity and venture capital, and high-tech help build sustainable businesses and expand our associates’ potential for career advancement. 

Headquartered in California, East West Bank (Nasdaq: EWBC) is a top performing commercial bank with an exclusive focus on the U.S. and Asia markets. With a strong foundation, and enterprising spirit and a commitment to absolute integrity, East West Bank gives people the confidence to reach further.

Overview

We are currently seeking a Consumer & Business Banking Regional Manager. This position will have overall responsibility for the effective performance of full-service branches within his or her assigned region, including operations, production, client service, training, security, and safety in accordance with the bank’s objectives. This position will be responsible for the performance objectives and procedures for the region’s consumer banking function and managing the teams’ goals and objectives of their business lines.

As an East West Bank employee, you will be part of a growing and stable organization that provides career path development opportunities while serving a growing and profitable market.

Responsibilities

• Provide leadership in driving the overall performance of the branches in all scorecard areas
• Responsible for managing the sales, service and operations across Consumer Banking and Retail Branches
• Work directly with teams to drive growth in deposits, commercial loans, mortgage loan, fee income, while cross selling the bank’s other products and services including Commercial Real Estate, Commercial Banking, Small Business, Wealth Management, Investment, Treasury Management Services, Foreign Exchange, and Insurance)
• Responsible for selecting, coaching, and developing high performing talent
• Champion innovation in process and products to achieve goals and to identify new areas of business opportunity
• Develop and deploy consumer sales and service training and support managers in outbound business development
• Collaborate with other management to establish and achieve meaningful production goals, complete retail initiatives, maintain uniformity of bank-wide best-practices and contribute to retail division long term growth and efficiency
• Perform other duties as assigned

Qualifications

• Bachelor’s degree required, Masters or above preferred.
• 10 years of experience in Consumer Banking with strong Management experience
• Must have knowledge of BSA/AML/OFAC Laws/Regulations, understand how these obligations relate to his/her role, and comply with these laws and regulations
• Excellent leadership and decision-making skills
• Ability to multitask and work efficiently under pressure
• Excellent communication skills, both verbal and written

Compensation