Business & Systems Analyst jobs in Irving, TX

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Global Client Success - Business Analyst
  • Business Analyst - Equus Software
  • Plano, TX FULL_TIME
  • About Us:

    Our company is the global leader in cloud-based mobility solutions, dedicated to delivering innovative solutions and unparalleled service to clients worldwide. We are committed to driving success through exceptional software, client experiences and strategic partnerships. Our team collaborates with clients in the public and private sectors, leveraging technology solutions, and digital transformation to address their most challenging issues.

    Position Overview:

    In the heart of our Global Client Success (GCS) team, the role of the Global Client Success Business Analyst is pivotal. Charged with nurturing an environment of innovation and problem-solving, this role is key to amplifying client satisfaction and loyalty across the globe. Reporting to the Global Client Success Manager, you will play an instrumental part in ensuring our clients’ smooth transition during onboarding, ongoing satisfaction, and engagement, as well as driving growth through strategic utilization of our products and services. From technical configurations and troubleshooting to system upgrade testing and keeping pace with the latest application trends, your work will be central to upholding the exceptional service standards our global clients depend on.

     

    Key Responsibilities:

    • Innovative Problem-Solving: Address technical challenges with inventive solutions, collaborating with team members for added support when necessary.
    • Technical Expertise: Oversee configurations, troubleshooting, and issue replication to ensure uninterrupted operations for our clients.
    • Proactive System Management: Participate in system upgrades and testing to ensure compatibility and smooth functionality for all users.
    • Knowledge Leadership: Remain informed about the latest application updates and industry standards to advise on and implement effective strategies.
    • Effective Communication: Skilfully manage client technical information, contribute to webinars, and maintain clear, impactful communication across all levels.
    • Quality Assurance: Convert technical documents into test plans and cases for comprehensive QA testing and reporting.
    • Relationship Building: Develop robust relationships with clients and internal teams, fostering a supportive and collaborative environment.
    • Continuous Learning: Delve into the specifics of the global mobility and software industries to improve daily contributions and insights.
    • Client Support: When required, engage in quarterly live chat rotations to deliver exceptional online assistance to our clients.

     

    Core Competencies:

    • Task Prioritization: Efficiently organize daily tasks to ensure timely completion.
    • Technical Proficiency: Conduct detailed requirement analysis, system configuration, testing, and resolve issues to uphold operational standards.
    • Analytical Thinking: Offer innovative solutions to complex problems through strong analytical and conceptual skills.
    • Communication Excellence: Demonstrate exceptional verbal and written communication abilities, ensuring clarity and effective interaction at all organizational levels.
    • Client Understanding: Quickly comprehend client needs and technical requirements to provide customized support.
    • Time Management: Excel at managing multiple tasks and deadlines with superior organizational skills.
    • Detail Orientation: Display meticulous attention to detail and analytical acumen for thorough problem-solving.
    • Collaborative Spirit: Embody a positive attitude and teamwork ethos to achieve collective objectives and nurture a supportive environment.

     

    Qualifications and Education Requirements:

    ·         Bachelor’s degree in computer science or a related field from an accredited institution.

    ·         Preferred experience in software development and/or web technology.

    ·         Basic to working knowledge of SQL writing and SQL Server Management Studio.

    ·         Proficiency with multiple software and system-based applications, including Microsoft Office.

    ·         Familiarity with Atlassian products (Confluence, Jira), Slack, Kantata, 15five, and KnowBe4 training tool is advantageous.

    This role offers a unique opportunity to drive success for our clients and contribute to our company's growth and success in the global mobility industry. If you are a strategic thinking deliverer with a passion for client success and leadership, we invite you to apply for this exciting role.

    WHY YOU WANT TO WORK HERE

    • Flexible Health Benefits, Holiday, PTO (25 days), Sick, Retirement Matching 401(k), Maternity/Paternity, Volunteer Day, Referral Program
    • Permanent Role – You will not start over when moving projects. We only hire passionate people who are looking for a long-term opportunity with a growing company.
    • Learn best practices and become a SME with our technology.
    • Great salary and benefits. We have highly competitive salaries and offer great bonuses for exceptional contributors. We have enterprise-class benefits.
    • Great people. We only hire the best which means you're working with the best!
    • Software is our business! We’ve been developing software for 20 years, and we’re growing fast. You’ll be a part of a team that develops software quickly and effectively.

    **No sponsorships available

  • 16 Days Ago

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Private Asset Position – Business Development Intern
  • LP Analyst
  • Dallas, TX INTERN
  • Company Overview LP Analyst is a leading independent private asset cloud-based analytics and consulting solutions firm that works closely with many of the industry’s most prominent institutional inves...
  • 10 Days Ago

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Business Systems Analyst - III
  • Sunrise Systems Inc
  • The Colony, TX CONTRACTOR,FULL_TIME
  • Job Title: Business Systems Analyst - III Job ID: (phone number removed) Location: Frisco, TX Duration: 6 Months Contract on W2 Description: This position is responsible for gathering, analyzing, and ...
  • Just Posted

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Senior Business Reporting Analyst
  • TEK Systems
  • Texas, TX OTHER
  • Overview About TEKsystems and TEKsystems Global Services We’re TEKsystems. We accelerate business transformation for our customers. We bring real-world expertise to solve complex technology, business ...
  • 1 Month Ago

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BUSINESS SYSTEMS ANALYST - DFW
  • HistoryMaker Homes
  • Grapevine, TX FULL_TIME
  • DescriptionGENERAL DESCRIPTION/PURPOSEThe Business Systems Analyst has experience in both information technology and general business. The BSA serves as the liaison between Management Systems and othe...
  • 18 Days Ago

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Business Systems Analyst
  • LanceSoft Inc
  • The Colony, TX FULL_TIME
  • Job Responsibilities: • An expert at eliciting and evaluating information gathered from multiple sources, reconciles conflicts, decomposes high-level information into details, abstracts up from low-le...
  • 18 Days Ago

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0 Business & Systems Analyst jobs found in Irving, TX area

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Business Systems Analyst
  • Yoh, A Day & Zimmermann Company
  • Plano, TX
  • Business Systems Analyst 12+ month contract Plano, TX (Hybrid) Requirements: 5+ years of BSA experience Bachelor's Degre...
  • 3/28/2024 12:00:00 AM

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Business System Analyst
  • Kaygen, Inc.
  • Dallas, TX
  • KAYGEN is an emerging leader in providing top talent for technology based staffing services. We specialize in providing ...
  • 3/27/2024 12:00:00 AM

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Business Systems Analyst
  • Verdant Infotech Solutions
  • Lewisville, TX
  • Title: Business Systems Analyst Location: 100 % Remote Duration: 6 Months Interview: 2 Videos Note: Resume should be und...
  • 3/27/2024 12:00:00 AM

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Business System Analyst with Treasury
  • Diverse Lynx
  • Plano, TX
  • Role: Business System Analyst with Treasury Location: Plano, Texas /Onsite Contract JD:- 7+ years of hands on experience...
  • 3/27/2024 12:00:00 AM

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Senior IT Business System Analyst
  • Mastech Digital
  • Dallas, TX
  • Mastech Digital Inc. Mastech Digital Inc. is a (certified )Minority owned business certified by NMSDC. Public traded fir...
  • 3/26/2024 12:00:00 AM

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Senior Business Systems Analyst
  • Robert Half
  • Frisco, TX
  • We are seeking a highly skilled and experienced Senior Technical Analyst with expertise in Navision 2017 and D365 CRM to...
  • 3/25/2024 12:00:00 AM

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Business System Analyst
  • Brooksource
  • Plano, TX
  • Business Systems Analyst Hybrid- Plano, Texas 6-month CTH Company Overview: Paragon Health is a dynamic and innovative c...
  • 3/24/2024 12:00:00 AM

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Business System Analyst
  • Yoh, A Day & Zimmermann Company
  • Addison, TX
  • Business Systems Analyst 6+ month contract Addison, TX (Hybrid) Responsibilities: Lead digital tools projects to meet me...
  • 3/24/2024 12:00:00 AM

Irving is a principal city in Dallas County in the U.S. state of Texas and it is also an inner ring suburb of the city of Dallas. According to a 2017 estimate from the United States Census Bureau, the city population was 240,373 making it the thirteenth-most populous city in Texas and 93rd most populous city in the U.S. The city of Irving is part of the Dallas–Fort Worth metroplex. Irving includes the Las Colinas community, one of the first master-planned developments in the United States and once the largest mixed-use development in the Southwest with a land area of more than 12,000 acres (4,...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Business & Systems Analyst jobs
$97,099 to $120,141
Irving, Texas area prices
were up 2.2% from a year ago