Business Process Specialist, Sr. researches, analyzes, and recommends changes to an organization's business processes to improve operational efficiencies, quality, service, and profitability. Collects and studies operational and performance data to identify trends and opportunities for improvement. Being a Business Process Specialist, Sr. develops process documentation and project plans. Creates flowcharts, process maps, and diagrams. Additionally, Business Process Specialist, Sr. supports cross-functional activities and working sessions during projects' design and implementation phases. Designs and prepares documentation, training materials, and communications supporting new processes. May deliver training to impacted business units. Requires a bachelor's degree. Typically reports to a manager. The Business Process Specialist, Sr. works autonomously. Goals are generally communicated in "solution" or project goal terms. May provide a leadership role for the work group through knowledge in the area of specialization. Works on advanced, complex technical projects or business issues requiring state of the art technical or industry knowledge. To be a Business Process Specialist, Sr. typically requires 10+ years of related experience. (Copyright 2024 Salary.com)
1. Develop and maintain standard lists of company provided items such as PPE, truck decals and other promotional items. Prepare orders, distribute items and maintain inventory. Maintain color key and design artwork for all entities.
2. Prepare and approve orders for items such as: general office supplies, printed materials and other branded items. Assist with orders for seasonal or specialty items as assigned.
3. Maintain Vendor engagement data as well as tracking of service contracts and insurance requirements.
4. Develop and maintain a Community Outreach and advertising database. Research and report on new opportunities for community participation in all service territories. Track memberships, activity participation, donations and advertising expenses in real time. Manage budgeting and submit reports as assigned.
5. Assist other management and operations team members with business software implementation and/or management of data. Prepare reports from various software programs as assigned.
6. Maintain employee engagement programming. Examples include (but are not limited to): employee recognition programs, office parties/celebrations.
7. Monitor municipal partner activities and report to the appropriate management team member with impending actions and business opportunities in all service territories. Examples include (but not limited to): service/contract bids, city/town council minutes, Solid Waste Advisory Committee meetings.
8. Develop and maintain relationships with sustainability coordinators, municipal staff members and other customers/vendors as assigned.
9. Maintain social media platforms and work to build followers’ engagement.
10. Prepare operational reports for Company President or other management team members as assigned.
11. May be required to fill in for lead cashier when needed.
Note: This job description is intended to provide a general overview of the position. It is not an exhaustive list of responsibilities, duties, or skills required. Additional duties may be assigned based on business needs and the qualifications of the candidate.
Job Type: Full-time
Pay: $24.00 - $25.50 per hour
Expected hours: 40 – 41 per week
Benefits:
Schedule:
Application Question(s):
Work Location: In person