Business Process Specialist jobs in the United States

Overview

Responsible for overseeing benefit carrier performance for all health, welfare and retirement plans to ensure that plans are administered accurately. Manages the occupational and non-occupational leave benefits to ensure minimal employee absence and minimal corporate expense. Acts in the absence of the Manager, Benefits.

Responsibilities

• Reviews qualified life event documentation and approves enrollment as appropriate
• Researches issues involving benefit eligibility, enrollment and payroll deduction errors and discrepancies. Discusses and resolves issues with benefit vendors. Provides phone and e-mail responses to all employees regarding benefit issues.
• Responsible for the review, reconciliation and payment of all benefit vendor invoices including Healthy San Francisco
• Prepares updated benefit communications i.e. SPD’s, Annual Open Enrollment material etc
• Maintains and updates plan administrative procedures
• Assists in the implementation and maintenance of dependent eligibility audits
• Review and verifies monthly billing for health and welfare plans
• Review and resolves issues affecting the 401(K) plan including contributions, match and catch-up contributions
• Works closely with the Manager, Employee Benefits to resolve any ERISA or HIPPA compliance issues
• Develops and maintains relationships with Benefits vendors, communicates plan changes
• Advises and trains regional human resource representatives on Disability and Workers’ Compensation laws and procedures
• Provides subject matter expertise regarding disability, workers’ compensation, CBPS’s leave policy and any other questions related to CBPS’ benefit program
• Recommends pro-active programs to bring employees with medical work limitations back to work quickly, with as little expense to the company as possible
• Collaborates with corporate risk management on developing strategies to close workers compensation open claims
• Recommends ideas and processes to reduce costs in the area of Workers’ Compensation
• Manages the salary continuation benefit for eligible exempt employees
• Administers the direct bill process for employees on leave. Follows up with employees who have not paid direct bill invoices and advises of cancellation policy
• Keeps informed of state and federal policy and law changes that may affect the benefits plans
• Assist with projects as required
• Acts in the absence of the Benefits Manager

Qualifications

• Bachelor’s degree or equivalent knowledge required
• Minimum of 5 yrs. Benefits Administration experience with a strong knowledge of FMLA, COBRA, ERISA, Section 125, ADA and applicable federal and state laws
• Knowledge of all office equipment
• Proficient in Microsoft Word/Excel and MS Access
• Knowledge of AS400 Infinium or similar HRIS system preferred
• Highly motivated self-starter with excellent oral & written communication skills
• Ability to set priorities/be confidential/organized/detail oriented
• Ability to handle stress and conflict & able to resolve issues effectively and confidentially
• Excellent customer service skills/great attitude/team player
• Excellent follow up skills
• Ability to be creative
• Ability to communicate accurately, clearly and effectively
• Excellent attention to detail

What We Offer:

An opportunity to join an established team and be part of a successful and proven global organization!

A competitive compensation program!

Large Company Benefits: Medical/Dental/Vision/401K with a competitive company match!

Employee discounts on Canon products & vendor discount programs for employees!

World-Class Training & Career Development Programs!