Business Process Specialist jobs in Roanoke, VA

The Business Office Manager Specialist will be responsible for the oversight and support of all business and office management functions of the Business Office Manager (BOM) of the community.

• Training: Assisting in BOM orientation, onboarding and ongoing training and development
• Daily/weekly communication with the CHRO regarding ongoing issues/concerns/updates at the community level
• Distribution of updates via email/phone calls/community visits to the BOMs
• Community coverage for BOM vacancy assistance both on site and via remote as assigned
• Assist in audits of the communities to include review of employee and resident files, AP, AR, Payroll and office management
• ADP Workforce Now compliance
• Relias Learning System compliance
• Assist when needed in month-end closing at the community level
• Training/On-boarding of BOMs
• Training/On-boarding of EDS as it relates to the BOM role.

• Order/process background checks, compile test results and advise when applicant has successfully completed pre-hire process
• Process new hire paperwork and ensure accuracy and completeness
• Train/onboard and orient BOMS to Human Capital Management system with ADP.
• Work with Department Heads to identify open positions, advertise and interview potential candidates.
• Deliver New Hire orientation for all new hires in accordance with State regulations and Harmony Senior Services policies and procedures
• Assist with ADP payroll preparation
• Resident business files and personnel files
• Maintain state registration and inspection forms and reports
• Assist Department Heads with ordering supplies and inventory
• Ensure OSHA compliance completing required forms as applicable
• Provide superior customer service when interacting with residents, families, visitors, and associates
• Other duties as assigned