Business Process Specialist researches, analyzes, and recommends changes to an organization's business processes to improve operational efficiencies, quality, service, and profitability. Collects and studies operational and performance data to identify trends and opportunities for improvement. Being a Business Process Specialist develops process documentation and project plans. Creates flowcharts, process maps, and diagrams. Additionally, Business Process Specialist supports cross-functional activities and working sessions during projects' design and implementation phases. Designs and prepares documentation, training materials, and communications supporting new processes. May deliver training to impacted business units. Requires a bachelor's degree. Typically reports to a manager. The Business Process Specialist work is highly independent. May assume a team lead role for the work group. A specialist on complex technical and business matters. To be a Business Process Specialist typically requires 7+ years of related experience. (Copyright 2024 Salary.com)
Top 3 Skills:
Implementing category strategy,
Ability to facilitate cross-functional teams,
Strong analytical, data-driven problem solving and decision making skill
Education Requirement : College degree required; MBA a plus
Years of experience: 6 years of experience in Product/Trade/Category Marketing experience for Technology, Consumer Product and/or Consumer Electronics
1. Strong financial modeling skills and familiarity building P&Ls with solid foundation in GAAP principles
2. Ability to drive recommendations and actions from data ? exceptional excel skills
3. Understanding of CVR funnel and ability to analyze Adobe Analytics data to identify friction / optimizations to improve CVR rate
4. Project management skills to drive cross-functional activities and improvements
5. Strong communication skills - verbal and written, with ability to develop impactful slides grounded in data
Role and Responsibilities:
? Manage: The DtC business for select product categories on Samsung.com by implementing aspects category development including top line growth, promotional and marketing plans, internal / external / HQ partnerships, supply chain and distribution, and long term growth strategy. Ownership of strategy, managing aged inventory across lines of businesses, NPI Playbook plus tracking and execution across S.com
? Build: create a best-in-class shopping experience for your business by partnering with internal stakeholders across Merchandising, Marketing, Engineering, Operations, Analytics, and Customer Service; always optimizing and focusing and removing purchase barriers and creating a customer-centric, shopping experience.
? Optimize: Promotions Subject Matter Expert (optimize promotion design to drive topline bottom line). Develop data-drive perspectives on the end-to-end operations of the business, from upper-funnel marketing and merchandising, to on-site path-to-purchase and experience, through conversion, fulfillment and customer service; identify areas of opportunity and work cross-functionally to drive operational efficiencies.
? Innovate: think outside-the-box, leverage data, and build insights to create business cases to build scalable products and promotions to drive the growth of your business; develop functional capabilities to test, learn, and iterate to accelerate category growth.
Skills and Qualifications:
? College degree required; MBA a plus and 6 years of experience in Product/Trade/Category Marketing experience for Technology, Consumer Product and/or Consumer Electronics is required.
? Extensive experience implementing category strategy, preferably in eCommerce.
? Knowledge and passion for direct-to-consumer eCommerce business practices and operations. Digital UI/UX enhancements experience a plus.
? Ability to facilitate cross-functional teams and navigate matrixed organizations.
? Strong analytical, data-driven problem solving and decision-making skills.
? Ability to work under pressure and deadlines. In addition, must be able to manage multiple projects and often competing priorities.
? Entrepreneurial spirit and excellent communication skills (verbal and written)
? Experience with Tableau and Confluence a plus.
Additional Skills:
? Passionate business contributor who can see the big picture and be a world-class operator. You can flawlessly execute and have a relentless focus on driving in-year results.
? Data-driven, customer-centric, story-teller who is passionate about leveraging insights to make recommendations and drive change. You always think about the customer first and are persistent in the pursuit of improving her/his experience.
? Digitally savvy and passionate about the intersection of technology and consumer products. You have a relentless focus on optimization and improvement, and always approach business challenges thinking- is there a better way?
? Collaborative, team builder with high organizational EQ who can work cross-functionally and can quickly develop relationships with internal and external stakeholders.
Physical/Mental Demands and Working Conditions: The position requires the ability to perform the essential duties and responsibilities in the following environment:
? Work is generally performed in an office environment.
? Operate a computer keyboard and view a video display terminal 50% of work time, including prolonged periods of time.
? The movement and transportation of equipment, most of the time under 25 pounds.
? Performs work under time schedules and stresses which are normally periodic or cyclical, including time sensitive job stress, fatigue, unpaid over-time, intellectual challenge, constant technical data feedback, language barriers, and business management stress.
? Machines, tools, equipment, and work aids representative and commonly associated with PCs, printers, and office work areas.
? Frequently works additional hours beyond normal schedule.
? Under very little direct supervision with a high level of responsibility to apply general policies and guidelines where decisions are seldom monitored and consequences of decisions adversely affect operating results and management decisions. Complete access to confidential company data where disclosure may jeopardize the company?s competitive position.
Job Type: Contract
Salary: $50.00 - $60.00 per hour
Benefits:
Schedule:
Experience:
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Work Location: In person
0 Business Process Specialist jobs found in Plano, TX area