Business Process Specialist jobs in Dearborn Heights, MI

Business Process Specialist researches, analyzes, and recommends changes to an organization's business processes to improve operational efficiencies, quality, service, and profitability. Collects and studies operational and performance data to identify trends and opportunities for improvement. Being a Business Process Specialist develops process documentation and project plans. Creates flowcharts, process maps, and diagrams. Additionally, Business Process Specialist supports cross-functional activities and working sessions during projects' design and implementation phases. Designs and prepares documentation, training materials, and communications supporting new processes. May deliver training to impacted business units. Requires a bachelor's degree. Typically reports to a manager. The Business Process Specialist work is highly independent. May assume a team lead role for the work group. A specialist on complex technical and business matters. To be a Business Process Specialist typically requires 7+ years of related experience. (Copyright 2024 Salary.com)

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Mailroom Associate
  • Canon Business Process Services
  • Auburn, MI FULL_TIME
  • Overview

    Responsible for on-site business activities for a specifically assigned customer account. Responsibilities include maintaining compliance with established standards and policies for the operation. Responsible for developing and maintaining a partnership and successful working relationship with the assigned customer account. Responsible for ensuring the highest levels of service and client satisfaction. Maximizes customer satisfaction and the management and development of the team.

    Responsibilities

    Administration and Reporting
    - Assist team with maintains SOP for Client site and provides revisions as needed.

    -Assist team with KPI status reports, productivity reports and other source documents to ensure optimal performance is met.
    - Assist team with inventory and assets controls

    Production and Workflow
    - Monitors and ensures compliance with established workflow processes and procedures.

    -Receipt and Delivery of Mail and Packages

    -Customer training on Mail and Shipping topics via teams and in person.
    - Manages job scheduling to ensure on-time completion of jobs and other critical production and fulfillment deadlines.

    Client Relationship Management
    - Develops and manages the relationship with the customer contact through formal and informal meetings.
    - Resolves complaints escalated by the customer or other end users in a timely manner.

    Equipment Knowledge and Care
    - Establishes a working familiarity with equipment capabilities; maintains all equipment to manufacturer's specifications.
    - Keeps abreast of technical knowledge and skills of hardware and software through consultation, class instruction, manuals, self-training and exchange of information.

    Qualifications

    - Requires 3 years of related experience and management of two or more regular full-time employees.
    - Associate degree or equivalent required.
    - Strong customer service and communication skills are required.

    - Single Site Responsibility may require minimal travel (valid driver's license and acceptable driving record necessary).
    - Multiple Site Responsibility may require up to 15% travel (valid driver's license and acceptable driving record necessary).
    - Must be able to lift up to 50lbs.

    Job Type: Full-time

    Pay: $15.50 - $16.50 per hour

    Benefits:

    • 401(k)
    • 401(k) matching
    • Dental insurance
    • Employee assistance program
    • Flexible spending account
    • Health insurance
    • Life insurance
    • Paid time off
    • Referral program
    • Vision insurance

    Schedule:

    • 8 hour shift
    • Day shift
    • Monday to Friday

    Work Location: In person

  • 2 Months Ago

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Hospitality Clerk III / Lead
  • Canon Business Process Services, Inc.
  • Detroit, MI OTHER
  • Overview Under general supervision, is responsible for set-up and disassemble of conference room, receiving catering deliveries; preparing food for delivery to conference rooms, and completing food se...
  • 18 Days Ago

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Office Service Representative I
  • Canon Business Process Services, Inc.
  • Birmingham, MI OTHER
  • Overview Under general supervision, is responsible for all mail, packages and interoffice correspondence handling and dispatching for all classes of mail/packages. Responsibilities may also include co...
  • 22 Days Ago

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Office Service Representative I
  • Canon Business Process Services, Inc.
  • DETROIT, MI OTHER
  • Overview Under general supervision, is responsible for all mail, packages and interoffice correspondence handling and dispatching for all classes of mail/packages. Responsibilities may also include co...
  • 22 Days Ago

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Field Service Rep-National Hiring
  • Canon Business Process Services, Inc.
  • DETROIT, MI OTHER
  • Overview As a member of our Field Support Team, you will typically work a full-time 40 hours per week schedule filling in for other Associates in a variety of admin/office, customer service to hospita...
  • 22 Days Ago

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Office Service Representative II
  • Canon Business Process Services, Inc.
  • Detroit, MI OTHER
  • Overview Under general supervision, is responsible for all mail, packages and interoffice correspondence handling and dispatching for all classes of mail/packages. Responsibilities may also include co...
  • 15 Days Ago

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0 Business Process Specialist jobs found in Dearborn Heights, MI area

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Lead SAP EWM Consultant
  • Infosys
  • Dearborn, MI
  • Job Description : Infosys is seeking a Lead SAP EWM Consultant This position requires an expert contributing to differen...
  • 3/28/2024 12:00:00 AM

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Functional Consultant - Teamcenter
  • e-Solutions Inc
  • Detroit, MI
  • Job Description Job Description Functional Consultant – Teamcenter Detroit MI Requirements- · Should have strong knowled...
  • 3/28/2024 12:00:00 AM

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Default Services Senior Analyst
  • Stellantis Financial Services
  • Dearborn Heights, MI
  • Stellantis Financial Services (SFS) is the new captive finance company for one of the world's leading automakers and a m...
  • 3/27/2024 12:00:00 AM

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Lead SAP S/4HANA PP Consultant
  • Infosys
  • Dearborn, MI
  • Job Description Infosys is seeking a Lead SAP S/4 HANA PP Consultant This position requires an expert contributing to di...
  • 3/25/2024 12:00:00 AM

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Rewards Center Dealer Support Specialist
  • Percepta
  • Dearborn, MI
  • At Percepta, we bring first-class service across each market we support . As a Rewards Dealer Experience Specialist in D...
  • 3/25/2024 12:00:00 AM

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Principal SAP S/4HANA PP Consultant
  • Infosys
  • Detroit, MI
  • Infosys is seeking a Principal SAP S/4 HANA PP Consultant As a Principal Consultant, you will anchor the engagement effo...
  • 3/24/2024 12:00:00 AM

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Business Process Consultant
  • Allegis Global Solutions
  • Troy, MI
  • Company Description Working at Allegis Global Solutions (AGS) is more than just a job. It's a career. It's a community o...
  • 3/24/2024 12:00:00 AM

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Press Assistant 1
  • RR Donnelley
  • Madison Heights, MI
  • Company Description RRD is a leading global provider of marketing, packaging, print, and supply chain solutions that ele...
  • 3/24/2024 12:00:00 AM

Dearborn Heights is a city in Wayne County, in the Detroit metropolitan area, in the State of Michigan. The population was 57,774 at the 2010 census. According to the United States Census Bureau, the city has a total area of 11.75 square miles (30.43 km2), of which 11.74 square miles (30.41 km2) is land and 0.01 square miles (0.03 km2) is water. The southern portion of the city is in the watershed of the north branch of the Ecorse Creek (also known as Ecorse River). The area surrounding the Ecorse is subject to flooding. The northern portion of the city is in the Rouge River watershed....
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Business Process Specialist jobs
$119,234 to $150,209
Dearborn Heights, Michigan area prices
were up 1.2% from a year ago

Business Process Specialist in Twin Falls, ID
Strong decision-making and judgement skills • Extensive knowledge of the production area, processes and inter-relationships with other business areas.
December 21, 2019
Business Process Specialist in Fresno, CA
This role will focus on how the client manages the cash and collections processes within OTC.
February 22, 2020
Business Process Specialist in Tuscaloosa, AL
The position will be supporting and attending outside business functions that support Austin 3-1-1; events are held both during the day and after hours as determined by business needs.
February 04, 2020