Business Process Optimization Manager jobs in Wyoming, MI

Business Process Optimization Manager manages teams that study and develop optimization changes to an organization's business processes to improve operational efficiencies, quality, service, and profitability. Conducts research on best practices and industry trends for the business. Being a Business Process Optimization Manager oversees the in-depth analysis of existing workflows. Utilizes flowcharts and process maps to define existing processes and identify areas needing improvement. Additionally, Business Process Optimization Manager engages and organizes subject matter experts and cross-functional groups to collect inputs. Implements the tools required to collect and measure relevant data, identify key performance indicators (KPI), and produce a data-driven analysis of critical functions. Introduces new business processes to the organization and produces documentation, tools, and training to support adoption. Requires a bachelor's degree. Typically reports to a director. The Business Process Optimization Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be a Business Process Optimization Manager typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)

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Office Service Representative III
  • Canon Business Process Services, Inc.
  • Grand Rapids, MI OTHER
  • Overview

    Under general supervision, is responsible for all mail, packages and interoffice correspondence handling and dispatching for all classes of mail/packages. Responsibilities may also include copy center activities, reception, hospitality and/or other duties as assigned. 

    Responsibilities

    CUSTOMER SERVICE

    • Insures total customer satisfaction through understanding of customer expectations, proactive problem identification/resolution, and maximizing opportunities to build relationships

     

    MAIL/PACKAGES/POUCHES

    • Receive, sort, and deliver all incoming mail & packages according to assigned floors and within established time frames
    • Wrap, seal, weigh, affix postage and dispatch all outgoing mail/packages in accordance with postal regulations
    • Prepare special outgoing inter-office pouches sent to client affiliates as scheduled (if applicable)
    • Package and process outgoing overnight items, i.e. Federal Express, UPS, etc., to meet client and vendor deadlines. Log and deliver incoming overnight packages within established time frames
    • Log outgoing and incoming items as required and review for accuracy/completeness

     

    SUPPLIES/COPYING/FAXING/ADMINISTRATION

    • Organize and distribute supplies to client employees as detailed in job requests. Verify and log orders upon delivery. Monitor inventory of copy supplies, stock paper and toner and keep supply area neat (inclusive of convenience copiers)
    • Handle items for distribution to a segment of or all of client employees, affiliates, dealers, etc
    • Estimate runtime on the small to medium photocopy jobs.   Check all copies produced for quality and accuracy. Produce bound copies of work when requested. Deliver and pick up copy jobs
    • May provide minor maintenance of photocopy machine such as solving paper jams, placing service calls and routine cleanings
    • Operate facsimile machines; send and receive facsimiles. Keep complete and accurate logs of incoming and outgoing facsimiles. Where appropriate, input facsimile data into computer for client charge back. Generate activity reports, confirmation reports, and call the receiver to confirm receipt as necessary
    • Prepare monthly production and volume reports in order to measure productivity and prepare billing charges
    • Performs other administrative duties from inserting, copying and photocopying to faxing as needed

     

    May possibly perform any of the following functions at the direction of the Site Manager:

    • Set up and maintain client’s kitchen areas and conference rooms, order food and make coffee
    • Provide reception work such as answering telephones, taking messages and greeting visitors
    • Move boxes, supplies or furniture; replace light bulbs
    • Document scanning
    • Prepare outgoing items for shipping
    • Due to changing technology in office automation, will be required to learn new features and functionalities of copying machines, faxes, scanning, shipping equipment as introduced at the site
    • Additional duties as assigned

     

    Qualifications

    •  High school Diploma or equivalent
    • 5 years’ experience working in a mailroom or professional office environment
    • Thorough knowledge of all metering, weighting, logging and other shipping procedures
    • Proficiency in computer skills
    • Ability to perform complex functions of various equipment and systems (fax, scanner, metering, stamping, tracking systems, photo-copying, color copying, etc.) without guidance from supervisor
    • Excellent customer service, professional attitude and appearance are a must
    • Ability to work overtime & meet deadlines

          

    PHYSICAL DEMANDS

    • Requires regular twisting/turning/squatting/bending/reaching/lifting and prolonged periods of sitting, standing or walking
    • May regularly lift and carry up to 20 lbs. and move (push mail cart) over 50 lbs
    • May occasionally lift up to 50 lbs
    • Frequent use of hand and foot controls
    • May occasionally need to climb stairs

     

    What We Offer:

    • Competitive pay & benefits!
    • Comprehensive training and development programs that prepare employees to advance from within.
    • A company focused on creating a positive work and client environment.
    • Employee discounts on entertainment, products, and services nationwide!

     

    Come Join Our Team!

  • 19 Days Ago

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Field Service Rep-National Hiring
  • Canon Business Process Services, Inc.
  • Grand Rapids, MI OTHER
  • Overview As a member of our Field Support Team, you will typically work a full-time 40 hours per week schedule filling in for other Associates in a variety of admin/office, customer service to hospita...
  • Just Posted

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Process Technician
  • iMPact Business Group
  • Wyoming, MI FULL_TIME
  • Job Description Our client, a manufacturing company here in the Grand Rapids area, is actively looking for a Process Technicians on 2nd and 3rd shift!Will include weekend work, must be willing to work...
  • 3 Days Ago

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Process Technician (3rd shift) - 24951
  • iMPact Business Group
  • Grand Rapids, MI FULL_TIME
  • Our client, a manufacturing company here in the Grand Rapids area, is actively looking for a Process Technician on 3rd shift!Will include weekend work, must be willing to work overtime. Will receive 1...
  • 4 Days Ago

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Business Process Improvement Analyst
  • Medtronic
  • Grand Rapids, MI FULL_TIME
  • Careers that Change Lives Impact patient outcomes. Come for a job, stay for a career. The Business Process Improvement Analyst will be responsible for advancing the Medtronic Performance System (MPS) ...
  • 3 Days Ago

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Apparel and Promotional Operations Manager
  • Wildman Business Group, LLC
  • Holland, MI FULL_TIME
  • KEY OUTCOMES 1) OUTCOME: Lead Production, Office, Web, and Graphic departments. • Communicate all backorders weekly • Lead art & web to ensure correct delivery and quality detail of orders. • Ensure t...
  • 7 Days Ago

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0 Business Process Optimization Manager jobs found in Wyoming, MI area

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Assistant Manager, Greenridge Square
  • Ascena Retail Group, Inc.
  • Grand Rapids, MI
  • About us Our founder, Lena Bryant didn't set out to change fashion forever, but that's exactly what she did. 120 years l...
  • 3/29/2024 12:00:00 AM

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Director, CDFI Grant Funding
  • Cinnaire Corporation
  • Grand Rapids, MI
  • Job Description Job Description Job Summary:The Director, CDFI Grant Funding is responsible for the successful managemen...
  • 3/29/2024 12:00:00 AM

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Director of Technology Projects
  • Our Daily Bread Ministries
  • Grand Rapids, MI
  • Job Description Job Description Position Summary: The Director of Technology Projects is responsible for ensuring enterp...
  • 3/28/2024 12:00:00 AM

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Store Manager
  • Sierra
  • Grand Rapids, MI
  • Half of the fun of Sierra is the thrill of the find. And the other half is putting the products to use on an actual adve...
  • 3/28/2024 12:00:00 AM

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Supply Planner Intern
  • Magna International
  • Holland, MI
  • About us We see a future where everyone can live and move without limitations. That's why we are developing technologies...
  • 3/27/2024 12:00:00 AM

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Vice President of Advancement
  • Careerbuilder
  • Grand Rapids, MI
  • Supervisory: Donor Relations Manager, Grants and Foundations Manager Travel: 50% Function: The Vice President of Advance...
  • 3/26/2024 12:00:00 AM

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Program Manager
  • Dematic
  • Grand Rapids, MI
  • Company Overview: Dematic is a leading supplier of integrated automated technology, software and services to optimize th...
  • 3/25/2024 12:00:00 AM

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Store Manager
  • Sierra
  • Norton Shores, MI
  • Half of the fun of Sierra is the thrill of the find. And the other half is putting the products to use on an actual adve...
  • 3/21/2024 12:00:00 AM

Wyoming is a city in Kent County, Michigan. As of the 2010 census, the city has a total population of 72,125, which makes it the 3rd largest community or city in West Michigan, the 14th largest city in the state of Michigan, and the 18th largest community in the state as well as the largest suburb of Grand Rapids. In 1832 the area was settled and organized under the Byron Township. In 1848 the township split the northern half being called Wyoming Township and then became a city in 1959 after a period of disputes surrounding annexation as well as water and sewer usage. The city has experienced ...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Business Process Optimization Manager jobs
$125,729 to $160,160
Wyoming, Michigan area prices
were up 1.3% from a year ago

Business Process Optimization Manager in Muskegon, MI
Business process optimization includes gathering information about process performance, defining the scale of the process, setting the project boundaries, identifying imperfections, actual and potential bottlenecks, and determination the opportunities for improvements and enhancements the processes, cost reduction and cost savings.
December 04, 2019
Business Process Optimization Manager in Savannah, GA
Various adaptations of these early methodologies faded and morphed through the last decade into what is now broadly categorized as “enterprise process performance improvement,” the simple concept of optimizing processes to ensure value and quality delivery of services to customers.
February 02, 2020
Business Process Optimization Manager in Abilene, TX
The Business Process Optimization Manager directly supports our Service and Support team and the broader GCS organization by identifying, leading, and contributing to people, process, and technology projects projects utilizing lean methodologies, project management best practices, analytics, and functional knowledge.
January 23, 2020