Business Process Optimization Manager manages teams that study and develop optimization changes to an organization's business processes to improve operational efficiencies, quality, service, and profitability. Conducts research on best practices and industry trends for the business. Being a Business Process Optimization Manager oversees the in-depth analysis of existing workflows. Utilizes flowcharts and process maps to define existing processes and identify areas needing improvement. Additionally, Business Process Optimization Manager engages and organizes subject matter experts and cross-functional groups to collect inputs. Implements the tools required to collect and measure relevant data, identify key performance indicators (KPI), and produce a data-driven analysis of critical functions. Introduces new business processes to the organization and produces documentation, tools, and training to support adoption. Requires a bachelor's degree. Typically reports to a director. The Business Process Optimization Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be a Business Process Optimization Manager typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)
This is an On-Boarding Requisition ONLY
This is an exciting time to Come Join Our Team!
This is an On-Boarding Requisition ONLY
We are thrilled that you are joining Canon Business Process Services!
Core Values & Kyosei: At CBPS, we treat our employees like we treat our clients, recognizing our people as an integral part of our growth and success. We are guided in our behavior and decision-making by our Core Values: Customer First, Results Driven, Quality Driven, Entrepreneurial, Innovative, Ethical and Human Value. We measure ourselves against these values and aspire to live by them every day. Kyosei conveys our dedication to seeing all people, regardless of culture, customs, language or race, harmoniously living and working together for the common good.
IAOP 100 Recognition: In 2018 CBPS was named to the Leader category of the International Association of Outsourcing Professionals’ (IAOP®) 2018 Global Outsourcing 100® list. The list defines the standard of excellence in outsourcing service delivery. This is the twelfth straight year in which we were named a Leader in The Global Outsourcing 100. Only four other companies, including some of the largest outsourcing and consulting companies in world, have achieved the same record of distinction.
Diversity: CBPS is committed to cultivating a diverse, high-performing team that attracts, develops, recognizes and retains the best people from the full range of the world’s rich cultural base. To this end, it is CBPS' policy to provide education and awareness about diversity that is consistent with our core values and business strategy. CBPS is dedicated to using such resources as the National Society of Hispanic MBAs, Diversity Inc. and the National Black MBA Association, Inc. to search for the best talent available.
Benefits: CBPS has a robust benefit package which includes 3 medical plans to choose from, 2 dental plans, hospital indemnity insurance, vision, life, disability insurance, flexible spending accounts, qualified transportation benefits, legal, pet, home and car insurance and much more.
Training & Development: Career development and planning is important to your success and the success of CBPS. We provide training and education to help develop the core competencies you need to be successful in your role. We offer in person training, web-ex live class, on-line courses. We offer over 2000 different courses and encourage our employees to do a minimum of 40 hours of training a year. We are in the people business and we want you to best at what you do!
Rewards & Recognition: Recognition for individual and group achievements are made monthly, quarterly and annually. Our Rewards Program includes Employee of the Month/Quarter, Circle of Excellence, Century Club, and Kudos. These awards come with recognition, gifts, monetary awards and all-expense paid trips!
Employee Perks: CBPS offer many perks to our employees which include discounts on automobile, computer, phone and entertainment purchases such as Canon products, Dell, Verizon and General Motors to name a few.
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