Business Process Optimization Manager jobs in Troy, MI

Business Process Optimization Manager manages teams that study and develop optimization changes to an organization's business processes to improve operational efficiencies, quality, service, and profitability. Conducts research on best practices and industry trends for the business. Being a Business Process Optimization Manager oversees the in-depth analysis of existing workflows. Utilizes flowcharts and process maps to define existing processes and identify areas needing improvement. Additionally, Business Process Optimization Manager engages and organizes subject matter experts and cross-functional groups to collect inputs. Implements the tools required to collect and measure relevant data, identify key performance indicators (KPI), and produce a data-driven analysis of critical functions. Introduces new business processes to the organization and produces documentation, tools, and training to support adoption. Requires a bachelor's degree. Typically reports to a director. The Business Process Optimization Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be a Business Process Optimization Manager typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)

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Mailroom Associate
  • Canon Business Process Services
  • Auburn, MI FULL_TIME
  • Overview

    Responsible for on-site business activities for a specifically assigned customer account. Responsibilities include maintaining compliance with established standards and policies for the operation. Responsible for developing and maintaining a partnership and successful working relationship with the assigned customer account. Responsible for ensuring the highest levels of service and client satisfaction. Maximizes customer satisfaction and the management and development of the team.

    Responsibilities

    Administration and Reporting
    - Assist team with maintains SOP for Client site and provides revisions as needed.

    -Assist team with KPI status reports, productivity reports and other source documents to ensure optimal performance is met.
    - Assist team with inventory and assets controls

    Production and Workflow
    - Monitors and ensures compliance with established workflow processes and procedures.

    -Receipt and Delivery of Mail and Packages

    -Customer training on Mail and Shipping topics via teams and in person.
    - Manages job scheduling to ensure on-time completion of jobs and other critical production and fulfillment deadlines.

    Client Relationship Management
    - Develops and manages the relationship with the customer contact through formal and informal meetings.
    - Resolves complaints escalated by the customer or other end users in a timely manner.

    Equipment Knowledge and Care
    - Establishes a working familiarity with equipment capabilities; maintains all equipment to manufacturer's specifications.
    - Keeps abreast of technical knowledge and skills of hardware and software through consultation, class instruction, manuals, self-training and exchange of information.

    Qualifications

    - Requires 3 years of related experience and management of two or more regular full-time employees.
    - Associate degree or equivalent required.
    - Strong customer service and communication skills are required.

    - Single Site Responsibility may require minimal travel (valid driver's license and acceptable driving record necessary).
    - Multiple Site Responsibility may require up to 15% travel (valid driver's license and acceptable driving record necessary).
    - Must be able to lift up to 50lbs.

    Job Type: Full-time

    Pay: $15.50 - $16.50 per hour

    Benefits:

    • 401(k)
    • 401(k) matching
    • Dental insurance
    • Employee assistance program
    • Flexible spending account
    • Health insurance
    • Life insurance
    • Paid time off
    • Referral program
    • Vision insurance

    Schedule:

    • 8 hour shift
    • Day shift
    • Monday to Friday

    Work Location: In person

  • Just Posted

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Hospitality Clerk III / Lead
  • Canon Business Process Services, Inc.
  • Detroit, MI OTHER
  • Overview Under general supervision, is responsible for set-up and disassemble of conference room, receiving catering deliveries; preparing food for delivery to conference rooms, and completing food se...
  • 19 Days Ago

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Office Service Representative I
  • Canon Business Process Services, Inc.
  • Birmingham, MI OTHER
  • Overview Under general supervision, is responsible for all mail, packages and interoffice correspondence handling and dispatching for all classes of mail/packages. Responsibilities may also include co...
  • 23 Days Ago

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Office Service Representative I
  • Canon Business Process Services, Inc.
  • DETROIT, MI OTHER
  • Overview Under general supervision, is responsible for all mail, packages and interoffice correspondence handling and dispatching for all classes of mail/packages. Responsibilities may also include co...
  • 23 Days Ago

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Field Service Rep-National Hiring
  • Canon Business Process Services, Inc.
  • DETROIT, MI OTHER
  • Overview As a member of our Field Support Team, you will typically work a full-time 40 hours per week schedule filling in for other Associates in a variety of admin/office, customer service to hospita...
  • 23 Days Ago

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Office Service Representative II
  • Canon Business Process Services, Inc.
  • Detroit, MI OTHER
  • Overview Under general supervision, is responsible for all mail, packages and interoffice correspondence handling and dispatching for all classes of mail/packages. Responsibilities may also include co...
  • 16 Days Ago

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0 Business Process Optimization Manager jobs found in Troy, MI area

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Senior Industrial Engineer
  • PEAK Technical Staffing
  • Farmington, MI
  • P-DPD-001 Senior Industrial Engineer Material Handling Location: Farmington Hills, MI Citizenship Requirements: US, Gree...
  • 3/29/2024 12:00:00 AM

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Regional Director of Operations
  • ARCH Global Precision
  • Bloomfield Hills, MI
  • Regional Director of Operations Job Title: Regional Director of Operations Department: Executive Supervisor: Jeff Ceders...
  • 3/29/2024 12:00:00 AM

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Wholesale Product Solutions Receivables Lead
  • Flagstar Bank
  • Troy, MI
  • Position Title Wholesale Product Solutions Receivables Lead Location Work From Home United States Job Summary As the Pro...
  • 3/28/2024 12:00:00 AM

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Vice President - Service
  • Mersino Dewatering LLC
  • Auburn Hills, MI
  • Job Description Job Description Vice President - Service Job Summary: The Vice President - Service plays a crucial role ...
  • 3/27/2024 12:00:00 AM

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Project Manager
  • Lee Machinery Movers Inc
  • Pontiac, MI
  • Job Description Job Description Project Manager Pontiac, Michigan Full Time Onsite This is an onsite position that requi...
  • 3/27/2024 12:00:00 AM

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PMO Manager - Software
  • Bose
  • Bloomfield Hills, MI
  • Job Description At Bose Automotive, we are obsessed with transforming the driving experience, where our customers experi...
  • 3/26/2024 12:00:00 AM

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Program Manager
  • Segula Technologies
  • Auburn Hills, MI
  • Company Description Accelerate your career with a fast-growing global engineering group. At SEGULA Technologies, you'll ...
  • 3/25/2024 12:00:00 AM

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Technical Customer Success Supervisor
  • Road Ready Advanced Telematics
  • Southfield, MI
  • RESPONSIBILITIES: Supervise the Road Ready/Fleetilla Customer Success Team Coordinate product installations/replacements...
  • 3/25/2024 12:00:00 AM

Troy is a city located in Metropolitan Detroit's northern suburbs in Oakland County in the U.S. state of Michigan. The population was 80,980 at the 2010 census, making it the 11th-largest city in Michigan by population, and the largest city in Oakland County. Troy has become a business and shopping destination in the Metro Detroit area, with numerous office centers and the upscale Somerset Collection mall. In 2011, Troy was ranked the safest city in Michigan, as well as the 19th safest city in the nation. In 2008, Troy was ranked 22nd on a list of "Best Places to Live" in the United States by...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Business Process Optimization Manager jobs
$130,599 to $166,363
Troy, Michigan area prices
were up 1.2% from a year ago

Business Process Optimization Manager in Muskegon, MI
Business process optimization includes gathering information about process performance, defining the scale of the process, setting the project boundaries, identifying imperfections, actual and potential bottlenecks, and determination the opportunities for improvements and enhancements the processes, cost reduction and cost savings.
December 04, 2019
Business Process Optimization Manager in Savannah, GA
Various adaptations of these early methodologies faded and morphed through the last decade into what is now broadly categorized as “enterprise process performance improvement,” the simple concept of optimizing processes to ensure value and quality delivery of services to customers.
February 02, 2020
Business Process Optimization Manager in Abilene, TX
The Business Process Optimization Manager directly supports our Service and Support team and the broader GCS organization by identifying, leading, and contributing to people, process, and technology projects projects utilizing lean methodologies, project management best practices, analytics, and functional knowledge.
January 23, 2020