Business Process Optimization Manager jobs in Sitka, AK

ATTENTION ALL APPLICANTS!

While this position is available to candidates nationwide, the chosen applicant will need to reside/relocate in Ketchikan, AK

The Alaska Marine Highway System is seeking a dynamic and experienced Business Development and Financial Analyst Manager to join their team. In this pivotal role, you will be responsible for driving the strategic growth and financial performance of the organization. You will lead efforts to identify new business opportunities, analyze market trends, and develop comprehensive financial models to support decision-making. Collaborating with cross-functional teams, you will play a crucial part in shaping the future of Alaska's vital transportation network. The ideal candidate will possess a strong background in financial analysis, business development, and maritime operations, with the ability to thrive in a challenging and dynamic environment. Join us in making a lasting impact on Alaska's marine transportation system.  

 Company Overview

The Alaska Marine Highway System (AMHS) provides vital transportation that serves the diverse communities and rugged landscapes of Alaska. AMHS provides essential ferry services connecting numerous coastal communities, facilitating the movement of passengers, vehicles, and freight throughout the region. We are dedicated to ensuring safe, reliable, and efficient maritime transportation services while preserving the unique Alaskan environment and culture.

What you will be doing:

As the Business Development and Financial Analyst Manager for the Alaska Marine Highway System, your primary responsibility will be strategically analyzing and enhancing the organization's financial operations while fostering business growth opportunities. This role involves spearheading the evaluation of revenue streams, optimizing costs, and conducting financial forecasting to ensure the long-term sustainability of the marine transportation system. Additionally, you will identify and develop strategic partnerships, explore new routes, and assess market trends to expand the system's reach and profitability. Through data-driven insights and collaboration with key stakeholders, you will drive efficiency, financial stability, and innovation within the Alaska Marine Highway System, contributing to its continued success and service to the Alaskan community and beyond.

Key responsibilities include conducting in-depth market research to identify trends, potential clients, and competitors and analyzing data to make informed decisions and develop market entry strategies to maximize revenue. You will also identify and pursue new business opportunities, partnerships, and collaborations, building strong relationships with key stakeholders to expand market reach and grow the customer base. Additionally, you will develop pricing strategies, assess pricing effectiveness, and identify new revenue channels, all while supporting the sales team with marketing support and collateral to achieve their targets effectively.

Our Mission:

The Alaska Marine Highway System (AMHS) is dedicated to providing safe, reliable, and efficient marine transportation services that connect Alaskan communities, foster economic growth, and support the unique way of life in the Last Frontier. Our mission is to serve as a vital lifeline, linking coastal and remote communities and providing access to essential services, goods, and opportunities. We are committed to environmental stewardship, ensuring our operations are sustainable and respectful of Alaska's pristine natural environment. Through innovation, collaboration, and a deep-seated dedication to service, we strive to be a cornerstone of Alaska's transportation infrastructure, enhancing the quality of life for all who call this great state home. Join us in our mission to connect, sustain, and inspire Alaska. 

Our Goals:

1. Support public transportation systems' maintenance, development, and enhancement, including implementing a systematic fleet replacement approach. 

2. Coordinate programs and services to optimize fund utilization and service delivery efficiency.

3. Foster a federal-state-local partnership to enhance local support for transit systems and maintain a stable funding base.

4. Ensure transit investment decisions align with policy directions, customer feedback, available resources, system performance, and funding levels.

5. Cultivate positive relationships with ADOT&PF customers by prioritizing communication and responsiveness.

The working environment you can expect:
As an employee at the Alaska Marine Highway System (AMHS) headquarters in Ketchikan, Alaska, you will be part of a dynamic and close-knit team dedicated to serving the diverse transportation needs of Alaskans. Nestled in the picturesque surroundings of Ketchikan, you will experience a unique working environment that combines the rugged beauty of Alaska with the warmth of a supportive community. Our headquarters offer a collaborative and inclusive workplace where your contributions are valued, and your ideas are heard. You will have the opportunity to work alongside experienced professionals in the transportation industry, gaining valuable insights and expertise. Additionally, Ketchikan's rich cultural heritage and vibrant arts scene provide a stimulating backdrop for both work and leisure, offering a truly enriching experience for those who join our team. 

The benefits of joining our team:
The State of Alaska has a generous benefits package and an excellent retirement plan. Please see here for more information: https://doa.alaska.gov/dop/workplace/benefits/
The DOT&PF core values are integrity, excellence, and respect.  We support an environment focused on teamwork and collaboration to achieve results.  We find success in achieving our transportation mission through building credibility with our customers, stakeholders, and the public.  A successful candidate will have sound judgment and decision-making and a history of strong ethical and professional conduct.
 
Who we are looking for: 
Any combination of education and/or experience that provides the applicant with the Knowledge, skills, and abilities in:

• Financial Analysis: Knowledge of the principles, methods, and techniques of financial analysis, forecasting, and modeling to interpret quantitative and qualitative data; includes data modeling, earned value management, and evaluating key financial indicators, trends, and historical data.

• Employee Development: Knowledge of employee development concepts, principles, and practices related to planning, evaluating, and administering training, organizational development, and career development initiatives.

• Stakeholder Management: Knowledge of the concepts, practices, and techniques used to identify, engage, influence, and monitor relationships with individuals and groups connected to a work effort; including those actively involved, those who exert influence over the process and its results, and those who have a vested interest in the outcome (positive or negative).

• Strategic Thinking: Formulates effective strategies consistent with the business and competitive strategy of the organization in a global economy. Examines policy issues and strategic planning with a long-term perspective. Determines objectives and sets priorities; anticipates potential threats or opportunities.

• Sales and Marketing: Knowledge of showing, promoting, and selling products and services.

• Client Engagement/Change Management: Knowledge of the impact of change on people, processes, procedures, leadership, and organizational culture; knowledge of change management principles, strategies, and techniques required for effectively planning, implementing, and evaluating change in the organization.

• Leadership: Influences, motivates, and challenges others; adapts leadership styles to a variety of situations.
  
  

Preference will be given to candidates with marine-related experience corresponding to the competencies listed above. 

Positions in this job class are in the partially exempt service in accordance with AS 39.25.130.

Recommended Qualifications: 

Five years of experience in a combination of the functions administered by the branch, at least two of which were in a supervisory capacity.

• Preferred Qualifications:
• Minimum of five years of relevant analytical experience.
• Bachelor’s degree in finance or MBA preferred.

**NOTE: PLEASE READ THE FOLLOWING CAREFULLY**

COVER LETTER

A cover letter is required for this position, if you're ready to sail with us towards new horizons, please submit your application and a compelling one page cover letter detailing your relevant experience and why you're the perfect fit for this role. We can't wait to welcome you aboard!

At time of interview, please be prepared to provide:

• Resume

• Three (3) professional references with current contact information, include two (2) current or past supervisors

APSIN Clearance

Candidates for this position must obtain and maintain Alaska Public Safety Information Network (APSIN) certification, which requires fingerprinting and a criminal background check. A felony conviction disqualifies a person from APSIN certification. Misdemeanor convictions may also disqualify a person from APSIN certification. The successful applicant must pass a fingerprint-based criminal history record check as well as a comprehensive background investigation.

ALL APPLICANTS

While this position is available to candidates nationwide, the chosen applicant will need to reside/relocate in Ketchikan, AK

LEGAL EMPLOYMENT

The State’s online recruitment system, Workplace Alaska, requires applicants to certify that they have a legal right to accept employment in the United States. It is the responsibility of the employee to maintain the appropriate documentation to accept or continue legal employment. The State of Alaska does not function in the role as an employer sponsor.

SPECIAL INSTRUCTIONS FOR FOREIGN EDUCATION

Education completed in foreign colleges or universities may be used to meet the above requirements, if applicable. If utilizing this education you must show that the education credentials have been submitted to a private organization that specializes in interpretation of foreign educational credentials and that such education has been deemed to be at least equivalent to that gained in conventional U.S. education programs; or an accredited U.S. state university reports the other institution as one whose transcript is given full value, or full value is given in subject areas applicable to the curricula at the state university. It is your responsibility to provide such evidence when applying.

WORK EXPERIENCE

If using work experience not already documented in your application, also provide the employer’s name, your job title, dates of employment, and whether full-or part-time. Applications will be reviewed to determine if the responses are supported, and minimum qualifications are clearly met. If they are not, the applicant may not advance to the interview and selection phase of the recruitment.

NOTE: Attaching a resume or curriculum vitae is not an alternative to filling out the application in its entirety. Noting "see resume or CV" or any similar response on any portion of your application may lead to a determination your application is incomplete and removal from consideration for this job posting.

EEO STATEMENT

The State of Alaska complies with Title I of the Americans with Disabilities Act (ADA). Individuals with disabilities, who require accommodation, auxiliary aides or services, or alternative communication formats, please call 1-800-587-0430 or (907) 465-4095 in Juneau or TTY: Alaska Relay 711 or 1-800-770-8973 or correspond with the Division of Personnel & Labor Relations at: P.O. Box 110201, Juneau, AK 99811-0201. The State of Alaska is an equal opportunity employer.

Craig Tornga

AMHS Marine Director

Craig.Tornga@alaska.gov

Or

Jody Thomas
 Special Project Liaison
 Phone:  (907) 322-4141
 Jody.Thomas@alaska.gov