Business Process Optimization Manager manages teams that study and develop optimization changes to an organization's business processes to improve operational efficiencies, quality, service, and profitability. Conducts research on best practices and industry trends for the business. Being a Business Process Optimization Manager oversees the in-depth analysis of existing workflows. Utilizes flowcharts and process maps to define existing processes and identify areas needing improvement. Additionally, Business Process Optimization Manager engages and organizes subject matter experts and cross-functional groups to collect inputs. Implements the tools required to collect and measure relevant data, identify key performance indicators (KPI), and produce a data-driven analysis of critical functions. Introduces new business processes to the organization and produces documentation, tools, and training to support adoption. Requires a bachelor's degree. Typically reports to a director. The Business Process Optimization Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be a Business Process Optimization Manager typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)
The Birch at Sutherland is building on the traditions of the past with a focus on the future. We take pride in delivering quality care to each of our residents. This begins and ends with our fantastic team. It is our belief that Happy Team Members make Happy Residents.
Our team enjoy benefits such as Health Insurance, Paid Time Off, Holiday Pay.
We strive to provide a path for personal and professional growth, a great atmosphere, an outstanding team and the tools to be a great employee. We are currently looking for a Business Office Manager to join our team!
Job Description:
The Business Office Manager is responsible for coordinating and managing the office function, which includes but is not limited to accounts receivable, collections, accounts payable, payroll and resident and employee files for the Community and providing assistance to the Administrator.
Qualifications:
Experience as office manager in healthcare setting preferred
Two-year degree in Business or Accounting preferred.
Software proficiency; working knowledge of Excel, Word, and MS Office is required
Must possess solid mathematical skills, strong organizational skills, and be detail oriented
High level of ability in effective and succinct communication, written and oral with residents, families, staff, vendors and the general public
Must have compassion for and desire to work with the elderly
Must demonstrate the ability to work responsibly as a team member as well as an individual
Must be honest, fair, dependable, respect confidentiality and the rights and privacy of others
Ability to manage multiple priorities simultaneously
Ability to establish effective relationships with residents, family members and staff
Must meet all health requirements and pass background checks
Job Type: Full-time
We are an equal opportunity employer. Applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
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