Business Process Optimization Manager jobs in Norfolk, VA

Business Process Optimization Manager manages teams that study and develop optimization changes to an organization's business processes to improve operational efficiencies, quality, service, and profitability. Conducts research on best practices and industry trends for the business. Being a Business Process Optimization Manager oversees the in-depth analysis of existing workflows. Utilizes flowcharts and process maps to define existing processes and identify areas needing improvement. Additionally, Business Process Optimization Manager engages and organizes subject matter experts and cross-functional groups to collect inputs. Implements the tools required to collect and measure relevant data, identify key performance indicators (KPI), and produce a data-driven analysis of critical functions. Introduces new business processes to the organization and produces documentation, tools, and training to support adoption. Requires a bachelor's degree. Typically reports to a director. The Business Process Optimization Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be a Business Process Optimization Manager typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)

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Field Support Representative I, II, III
  • Canon Business Process Services, Inc.
  • CHESAPEAKE, VA OTHER
  • Overview

    Under direct supervision, the Field Support Representative (FSR) is assigned to a temporary in-house talent pool which provides replacement and/or short-term administrative services in place of Office Service Reps (and others) who are out of the office.  The FSR will be assigned a home location but will be scheduled to visit other client sites within the region to provide multiple disciplines (fax, print, mail, reception and other duties, as assigned).

    NOTE:  This position requires heavy travel (up to 75 %), and requires either reliable public transportation or a clean driving record and a personal vehicle.  Business travel expenses will be reimbursed.

    Responsibilities

    CUSTOMER SERVICE

    ·    Ensures total customer (internal & external) satisfaction through understanding of customer expectations, proactive problem identification/resolution, and maximizing opportunities to build relationships. 

    MAIL/PACKAGES/POUCHES

    ·    Receive, sort, and deliver all incoming mail & packages according to assigned floors and within established time frames.  Wrap, seal, weigh, affix postage and dispatch all outgoing mail/packages in accordance with postal regulations.

    ·    Prepare special outgoing inter-office pouches sent to client affiliates as scheduled (if applicable).

    ·    Package and process outgoing overnight items, i.e. Federal Express, UPS, etc., to meet client and vendor deadlines.  Log and deliver incoming overnight packages within established time frames.

    ·    Log outgoing and incoming items as required and review for accuracy/completeness.

    ·    In some locations, may be required to walk and/or deliver by transportation any legal package in a timely and proscribed manner.  Secure necessary signatures and documentation to confirm delivery.

    SUPPLIES/COPYING/FAXING/ADMINISTRATION

    ·    Organize and distribute supplies to client.  Verify and log orders upon delivery. Monitor inventory of copy supplies, stock paper and toner and keep supply area neat (inclusive of convenience copiers).

    ·    Handle items for distribution to a segment of or all of client employees, affiliates, dealers, etc.

    ·    Estimate runtime on the small to medium photocopy jobs.  Check all copies produced for quality and accuracy.  Produce bound copies of work when requested. Deliver and pick up copy jobs.

    ·    May provide minor maintenance of photocopy machine such as solving paper jams, placing service calls and routine cleanings.

    ·    Operate facsimile machines; send and receive facsimiles. Keep complete and accurate logs of incoming and outgoing facsimiles. Where appropriate, generate activity and confirmation reports, and call the receiver to confirm receipt as necessary.

    ·    Perform other administrative duties from inserting, copying and photocopying to faxing as needed.

    ·    Due to changing technology in office automation, will be required to learn new features and functionalities of copying machines, faxes, scanning, shipping equipment as introduced at the site.

     

    May possibly perform any of the following functions at the direction of the Site Manager:

    ·    Set up and maintain client’s kitchen areas and conference rooms, order food and make coffee.

    ·    Provide reception work such as answering telephones, taking messages and greeting visitors.

    ·    Move boxes, supplies or furniture; replace light bulbs.

    ·    May be requested to perform document scanning.

    ·    Prepare outgoing items for shipping.

    ·    Additional responsibilities that other employees at that site do not perform.

    May prepare reports in order to measure productivity and prepare billing charges.

     

    Qualifications

     

    • High school diploma or equivalent
    • 1-3 years’ experience working in a mailroom or professional office environment.
    • Capable of performing the basic job functions under general direction.
    • Basic knowledge of metering, weighting, logging and other shipping procedures.
    • Basic computer skills required.
    • Able to perform routine and some more complex functions of various equipment and systems (fax, scanner, metering, stamping, tracking systems, photocopying, color copying, etc.) with general direction.
    • General supervision and instructions given for routine work and detailed instructions given for new activities or special assignments.
    • Contacts may occasionally be outside own department.
    • Contacts involve the exchange of information or data requiring some explanation or interpretation.    
    • Excellent customer service, professional attitude and appearance are a must
    • Ability to work overtime & meet deadlines
    • Adherence and support of CBPS Core Values:  Focusing on Results & Customers, Be Innovative and Quality         Driven and Performing Ethically.    

     

    PHYSICAL DEMANDS/ WORKING CONDITIONS

    • Physical activity required including bending, reaching, lifting and prolonged periods of sitting or standing.
    • May lift and/or move up to 50lbs.
    • Mental qualifications include ability to perform mail, delivery, copy and other administrative tasks as requested
    • Good organizational skills

    What We Offer:

    Competitive pay & benefits!

    Comprehensive training and development programs that prepare employees to advance from within.

    A company focused on creating a positive work and client environment.

    Employee discounts on entertainment, products, and services nationwide!

     

    Come Join Our Team!

  • 22 Days Ago

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Business Process Analyst II
  • Cybrex LLC
  • Norfolk, VA FULL_TIME
  • Cybrex is in the process of bidding a new Cyber/IT Services Proposal and is sourcing for potential staff. This position is one of many where we are accepting applications, doing interviews and making ...
  • 4 Days Ago

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Business Process Specialist
  • Booz Allen
  • Norfolk, VA FULL_TIME
  • Business Process Specialist The Opportunity: When an organization has multiple moving parts involved in their processes, it can be difficult for them to examine their processes critically. If they wan...
  • 13 Days Ago

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Contractor Support to Business Process Analysis and Business Planning
  • BREVCO SERVICES
  • Norfolk, VA CONTRACTOR
  • Working Location: Norfolk, VA, USASecurity Clearance: NATO SecretLanguage: High proficiency level in English language DESCRIPTION: Deputy Chief of Staff Capability Development (DCOS CAPDEV) acts as th...
  • 10 Days Ago

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SAP FI/CO Process Manager
  • ZIM
  • Norfolk, VA FULL_TIME
  • Major areas of responsibility: To support the life-cycle implementation and support of SAP and Company’s best practice within our company. Main Tasks: Manage all relevant financial support. Serve as a...
  • 8 Days Ago

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Business Manager
  • Acosta, Inc.
  • Norfolk, VA FULL_TIME
  • Overview At Acosta, we work with major consumer brands (CPG). Our Business Managers increase the market share of the brands we represent in an established market. We are company of exceptional people ...
  • 19 Days Ago

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0 Business Process Optimization Manager jobs found in Norfolk, VA area

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General Manager Operations
  • Premier Staffing Solution
  • Norfolk, VA
  • Position Summary: The Marine HR will supervise crewing agents and marine personnel department daily operations; coordina...
  • 3/28/2024 12:00:00 AM

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Project Manager
  • CACI International
  • Norfolk, VA
  • Project Manager Job Category: Project and Program Management Time Type: Full time Minimum Clearance Required to Start: S...
  • 3/28/2024 12:00:00 AM

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HRMS Project Manager
  • Datasoft Technologies
  • Hampton, VA
  • HRMS Project Manager Hampton, VA Long Term Contract - 1 year, plus 4 option years (5 years total) Internal Job ID - HRTJ...
  • 3/28/2024 12:00:00 AM

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Business Controller
  • CMA CGM
  • Norfolk, VA
  • Business Controller (FP&A) - Accelerate Your Career with Us! Are you ready to bring your financial expertise to the next...
  • 3/27/2024 12:00:00 AM

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Operations Director
  • Centria Healthcare
  • Portsmouth, VA
  • Job Description Job Description The Operations Director sets the tone for the entire center’s team member culture and fa...
  • 3/26/2024 12:00:00 AM

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Vice President of Default Management & Fraud
  • Chartway Credit Union
  • Virginia Beach, VA
  • Job Title: Vice President of Default Management & Fraud Job Type: Full-time Location: Virginia Beach, Virginia All of us...
  • 3/25/2024 12:00:00 AM

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Full-Time Senior Operations Manager/Janitorial
  • Peninsula Cleaning
  • Virginia Beach, VA
  • Senior Operations Manager Embark on a transformative career journey with Peninsula Cleaning Service, Inc., a distinguish...
  • 3/25/2024 12:00:00 AM

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Host Supervisor - Becca Restautant & Garden, The Historic Cavalier Hotel
  • Professional Hospitality Resources, Inc. and Ocean Beach Club LLC
  • Virginia Beach, VA
  • Overview: To provide supervision of the arrival, seating and reservation experience to include pace, table and server ro...
  • 3/25/2024 12:00:00 AM

According to the United States Census Bureau, the city has a total area of 96 square miles (250 km2), of which 54 square miles (140 km2) is land and 42 square miles (110 km2) (43.9%) is water. Norfolk is located at 36°55′N 76°12′W / 36.917°N 76.200°W / 36.917; -76.200 (36.8857° N, 76.2599° W) The city is located at the southeastern corner of Virginia at the junction of the Elizabeth River and the Chesapeake Bay. The Hampton Roads Metropolitan Statistical Area (officially known as the Virginia Beach-Norfolk-Newport News, VA-NC MSA) is the 37th largest in the United States, with an estimated...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Business Process Optimization Manager jobs
$122,073 to $155,503
Norfolk, Virginia area prices
were up 1.2% from a year ago

Business Process Optimization Manager in Muskegon, MI
Business process optimization includes gathering information about process performance, defining the scale of the process, setting the project boundaries, identifying imperfections, actual and potential bottlenecks, and determination the opportunities for improvements and enhancements the processes, cost reduction and cost savings.
December 04, 2019
Business Process Optimization Manager in Savannah, GA
Various adaptations of these early methodologies faded and morphed through the last decade into what is now broadly categorized as “enterprise process performance improvement,” the simple concept of optimizing processes to ensure value and quality delivery of services to customers.
February 02, 2020
Business Process Optimization Manager in Abilene, TX
The Business Process Optimization Manager directly supports our Service and Support team and the broader GCS organization by identifying, leading, and contributing to people, process, and technology projects projects utilizing lean methodologies, project management best practices, analytics, and functional knowledge.
January 23, 2020