Business Process Optimization Manager jobs in Madison, WI

Business Process Optimization Manager manages teams that study and develop optimization changes to an organization's business processes to improve operational efficiencies, quality, service, and profitability. Conducts research on best practices and industry trends for the business. Being a Business Process Optimization Manager oversees the in-depth analysis of existing workflows. Utilizes flowcharts and process maps to define existing processes and identify areas needing improvement. Additionally, Business Process Optimization Manager engages and organizes subject matter experts and cross-functional groups to collect inputs. Implements the tools required to collect and measure relevant data, identify key performance indicators (KPI), and produce a data-driven analysis of critical functions. Introduces new business processes to the organization and produces documentation, tools, and training to support adoption. Requires a bachelor's degree. Typically reports to a director. The Business Process Optimization Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be a Business Process Optimization Manager typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)

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Field Support Representative I, II, III
  • Canon Business Process Services, Inc.
  • Madison, WI OTHER
  • Overview

    Under direct supervision, the Field Support Representative (FSR) is assigned to a temporary in-house talent pool which provides replacement and/or short-term administrative services in place of Office Service Reps (and others) who are out of the office.  The FSR will be assigned a home location but will be scheduled to visit other client sites within the region to provide multiple disciplines (fax, print, mail, reception and other duties, as assigned).

    NOTE:  This position requires heavy travel (up to 75 %), and requires either reliable public transportation or a clean driving record and a personal vehicle.  Business travel expenses will be reimbursed.

    Responsibilities

    CUSTOMER SERVICE

    ·    Ensures total customer (internal & external) satisfaction through understanding of customer expectations, proactive problem identification/resolution, and maximizing opportunities to build relationships. 

    MAIL/PACKAGES/POUCHES

    ·    Receive, sort, and deliver all incoming mail & packages according to assigned floors and within established time frames.  Wrap, seal, weigh, affix postage and dispatch all outgoing mail/packages in accordance with postal regulations.

    ·    Prepare special outgoing inter-office pouches sent to client affiliates as scheduled (if applicable).

    ·    Package and process outgoing overnight items, i.e. Federal Express, UPS, etc., to meet client and vendor deadlines.  Log and deliver incoming overnight packages within established time frames.

    ·    Log outgoing and incoming items as required and review for accuracy/completeness.

    ·    In some locations, may be required to walk and/or deliver by transportation any legal package in a timely and proscribed manner.  Secure necessary signatures and documentation to confirm delivery.

    SUPPLIES/COPYING/FAXING/ADMINISTRATION

    ·    Organize and distribute supplies to client.  Verify and log orders upon delivery. Monitor inventory of copy supplies, stock paper and toner and keep supply area neat (inclusive of convenience copiers).

    ·    Handle items for distribution to a segment of or all of client employees, affiliates, dealers, etc.

    ·    Estimate runtime on the small to medium photocopy jobs.  Check all copies produced for quality and accuracy.  Produce bound copies of work when requested. Deliver and pick up copy jobs.

    ·    May provide minor maintenance of photocopy machine such as solving paper jams, placing service calls and routine cleanings.

    ·    Operate facsimile machines; send and receive facsimiles. Keep complete and accurate logs of incoming and outgoing facsimiles. Where appropriate, generate activity and confirmation reports, and call the receiver to confirm receipt as necessary.

    ·    Perform other administrative duties from inserting, copying and photocopying to faxing as needed.

    ·    Due to changing technology in office automation, will be required to learn new features and functionalities of copying machines, faxes, scanning, shipping equipment as introduced at the site.

     

    May possibly perform any of the following functions at the direction of the Site Manager:

    ·    Set up and maintain client’s kitchen areas and conference rooms, order food and make coffee.

    ·    Provide reception work such as answering telephones, taking messages and greeting visitors.

    ·    Move boxes, supplies or furniture; replace light bulbs.

    ·    May be requested to perform document scanning.

    ·    Prepare outgoing items for shipping.

    ·    Additional responsibilities that other employees at that site do not perform.

    May prepare reports in order to measure productivity and prepare billing charges.

     

    Qualifications

     

    • High school diploma or equivalent
    • 1-3 years’ experience working in a mailroom or professional office environment.
    • Capable of performing the basic job functions under general direction.
    • Basic knowledge of metering, weighting, logging and other shipping procedures.
    • Basic computer skills required.
    • Able to perform routine and some more complex functions of various equipment and systems (fax, scanner, metering, stamping, tracking systems, photocopying, color copying, etc.) with general direction.
    • General supervision and instructions given for routine work and detailed instructions given for new activities or special assignments.
    • Contacts may occasionally be outside own department.
    • Contacts involve the exchange of information or data requiring some explanation or interpretation.    
    • Excellent customer service, professional attitude and appearance are a must
    • Ability to work overtime & meet deadlines
    • Adherence and support of CBPS Core Values:  Focusing on Results & Customers, Be Innovative and Quality         Driven and Performing Ethically.    

     

    PHYSICAL DEMANDS/ WORKING CONDITIONS

    • Physical activity required including bending, reaching, lifting and prolonged periods of sitting or standing.
    • May lift and/or move up to 50lbs.
    • Mental qualifications include ability to perform mail, delivery, copy and other administrative tasks as requested
    • Good organizational skills

    What We Offer:

    Competitive pay & benefits!

    Comprehensive training and development programs that prepare employees to advance from within.

    A company focused on creating a positive work and client environment.

    Employee discounts on entertainment, products, and services nationwide!

     

    Come Join Our Team!

  • 19 Days Ago

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Project Manager
  • AE Business Solutions
  • Madison, WI CONTRACTOR
  • We are seeking a Project Manager II to join our client's team in Madison, WI on a hybrid contract. Top Skills (3) & Years of Experience: (3-5 years) Strong Project Management knowledge and experience;...
  • 3 Days Ago

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General Manager - Waunakee, WI
  • Business Communication Solutions
  • Waunakee, WI FULL_TIME
  • General Manager / Potential COOOn-Site – Full Time – Waunakee, WI BCS is a small but growing company looking for a candidate for its General Manager and potential COO positions. As the General Manager...
  • 21 Days Ago

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Product Manager - Treasury Management
  • First Business Bank
  • Madison, WI FULL_TIME
  • Description Position at First Business Bank Join the growing team at First Business Bank as the Product Manager - Treasury Management!First Business Bank is aTop Workplaces USA company, learn more. At...
  • 26 Days Ago

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Encapsys Process Controls Manager
  • Milliken & Company
  • Portage, WI FULL_TIME
  • COMPANY OVERVIEWMilliken & Company is a global manufacturing leaderwhose focus on materials science delivers tomorrow's breakthroughs today. Fromindustry-leading molecules to sustainable innovations, ...
  • 16 Days Ago

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W2 - Business Analyst (Business process reengineering, Workflows, Change management) - Hybrid
  • Tanson Corp
  • Madison, WI FULL_TIME
  • Job DetailsDescription: The client is looking for a Business Analyst/Consultant IV to provide business analysis support to top priority initiatives and enterprise-wide projects. Will close to submissi...
  • 7 Days Ago

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0 Business Process Optimization Manager jobs found in Madison, WI area

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Revenue Operations Manager
  • Lock N Charge Technologies LLC
  • Madison, WI
  • Job Description Job Description LocknCharge is a fast-growing international company looking to hire a key role in our Ma...
  • 3/28/2024 12:00:00 AM

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General Manager - Waunakee, WI
  • Business Communication Solutions
  • Waunakee, WI
  • General Manager / Potential COO On-Site Full Time Waunakee, WI BCS is a small but growing company looking for a candidat...
  • 3/28/2024 12:00:00 AM

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Supply Planning Team Lead
  • Fiskars Group
  • Middleton, WI
  • At Fiskars Group we are unified and driven by our common purpose: pioneering design to make the everyday extraordinary. ...
  • 3/27/2024 12:00:00 AM

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Vice President - Total Rewards
  • Careerbuilder
  • Madison, WI
  • Vice President - Total Rewards Work Mode:Hybrid Location: Hybrid at Kohler, WI (3 days in office per week) Opportunity T...
  • 3/26/2024 12:00:00 AM

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Director of Client Success - Remote
  • Careerbuilder
  • Madison, WI
  • Make a difference. Be happy. Grow your career. The Director of Client Success leads the ongoing development and manageme...
  • 3/25/2024 12:00:00 AM

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Operations/Client Manager - Commercial Landscaping
  • Reliable Property Services, LLC
  • Waunakee, WI
  • COMPANY OVERVIEW: Who We Are First impressions are everything, so your property needs to look its best, no matter what t...
  • 3/25/2024 12:00:00 AM

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Crew Chief
  • Stantec
  • Cottage Grove, WI
  • At STANTEC, we believe strong communities don't just happen-they're built. They're creatively imagined, collaboratively ...
  • 3/25/2024 12:00:00 AM

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Director, CDFI Grant Funding
  • Cinnaire Corporation
  • Madison, WI
  • Job Description Job Description Job Summary:The Director, CDFI Grant Funding is responsible for the successful managemen...
  • 3/24/2024 12:00:00 AM

Madison is located in the center of Dane County in south-central Wisconsin, 77 miles (124 km) west of Milwaukee and 122 miles (196 km) northwest of Chicago. The city completely surrounds the smaller Town of Madison, the City of Monona, and the villages of Maple Bluff and Shorewood Hills. Madison shares borders with its largest suburb, Sun Prairie, and three other suburbs, Middleton, McFarland, and Fitchburg. Other suburbs include the city of Verona and the villages of Cottage Grove, DeForest, and Waunakee as well as Mount Horeb, Oregon, Stoughton, and Cross Plains among others. According to th...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Business Process Optimization Manager jobs
$127,031 to $161,819
Madison, Wisconsin area prices
were up 1.3% from a year ago

Business Process Optimization Manager in Muskegon, MI
Business process optimization includes gathering information about process performance, defining the scale of the process, setting the project boundaries, identifying imperfections, actual and potential bottlenecks, and determination the opportunities for improvements and enhancements the processes, cost reduction and cost savings.
December 04, 2019
Business Process Optimization Manager in Savannah, GA
Various adaptations of these early methodologies faded and morphed through the last decade into what is now broadly categorized as “enterprise process performance improvement,” the simple concept of optimizing processes to ensure value and quality delivery of services to customers.
February 02, 2020
Business Process Optimization Manager in Abilene, TX
The Business Process Optimization Manager directly supports our Service and Support team and the broader GCS organization by identifying, leading, and contributing to people, process, and technology projects projects utilizing lean methodologies, project management best practices, analytics, and functional knowledge.
January 23, 2020