Business Process Optimization Manager jobs in Maine
Business Process Optimization Manager manages teams that study and develop optimization changes to an organization's business processes to improve operational efficiencies, quality, service, and profitability. Conducts research on best practices and industry trends for the business. Being a Business Process Optimization Manager oversees the in-depth analysis of existing workflows. Utilizes flowcharts and process maps to define existing processes and identify areas needing improvement. Additionally, Business Process Optimization Manager engages and organizes subject matter experts and cross-functional groups to collect inputs. Implements the tools required to collect and measure relevant data, identify key performance indicators (KPI), and produce a data-driven analysis of critical functions. Introduces new business processes to the organization and produces documentation, tools, and training to support adoption. Requires a bachelor's degree. Typically reports to a director. The Business Process Optimization Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be a Business Process Optimization Manager typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)
Recently Added Business Process Optimization Manager jobs
Business Process Manager II (US)
- TD Bank, N.A.
-
Falmouth, ME
FULL_TIME
- Work Location: Falmouth, Maine Hours: 40 Pay Details: $86,840 - $139,360 USD TD is committed to providing fair and equitable compensation opportunities to all colleagues. The included salary range for this role takes into account multiple factors that are considered in making compensation decisions. The base pay actually offered may vary based upon candidate's skills and experience, job-related knowledge, licensure and certifications, geographic location, and other specific business and organizational needs. As TD puts career development at the forefront of our colleague experience, it is not typical for an individual to be hired at or near the top of the range for their role. As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role. Line of Business: Enterprise Enabling Functions Job Description: The Business Process Manager II uses bank operations knowledge and skills obtained through education and experience to partner with the business lines he/she supports. Analyzes current business processes and procedures to identify opportunities for process improvement, increase operational efficiency, provide business line project support, develop and maintain metrics/service level reporting and serve as a subject matter expert for assigned units. Preferred Qualifications: The Business Optimization Performance Excellence team transforms the way Operations teams work through the implementation of consistent management practices, driving a reduction of performance variability using data driven insights, and education to align individual and team performance to established standards to deliver value across the organization. •Ability to work independently while managing multiple deadlines and priorities •Instrumental in the process of developing and maintaining performance management training programs, to ensure learning content is compelling and meets the organization's needs •Supports the identification, resolution, and integration of process/performance enhancements •Interpret and analyze structured or unstructured data sources to apply statistical reasoning and performance results •Provide training and coaching support to operations leaders to reinforce performance improvement and risk mitigation BA degree in Business Management, Finance, MIS, or Economics preferred 7 years bank operations experience – Previous people management and coaching experience in operations units Strong PC skills including but not limited to Microsoft Suite software - programming SQL, SAS, Teradata, Python, R preferred, Tableau Strong MS PowerPoint skills Strong MS Excel skills 8am to 5pm M-F Depth & Scope: Facilitates the documentation of all processes and controls Serves as the subject matter expert on all of the units functions and processes Defines, designs, and supports process improvement initiatives across multifunctional areas and ensures alignment with the overall organizational strategy Leverages and partners with IT, Ops Innovation and Excellence, Risk Management and other teams to drive and deliver improvements to the processes Challenges existing processes and makes change recommendations as necessary Identifies points of process risks or potential failure and makes recommendations to control risk, follow process through to completion Ensures alignment with customer expectations to deliver a WOW! experience Partners with unit managers to provide support as needed Manages the technology change control process as needed Works on, and occasionally lead, special projects as needed Responsible for 3 6 processes of medium to high complexity Understands and contribute to the achievement of business strategy, goals and objectives Identifies and recommends process improvements and/or automation opportunities to enhance the productivity and operational efficiency of the business Gathers, prioritizes and explains user requirements to support project activities, process improvements, systems development, etc. Serves as a consultant, providing advice, business expertise, and recommendations on business and/or operational processes Prioritizes and manage own workload, and possibly the workload of others, in order to deliver quality results and meet pre-determined timelines Represents the business and provide coordination within the business, with external service providers and other areas within the bank, on high risk/impact, major projects, and/or operational processes Uses project management software / tools and applicable templates to prepare documentation, track, monitor and report information, and maintain database(s) as applicable Ensures accuracy in preparing and promptly completing all required supporting documentation for assigned projects/tasks (i.e., reports, change requests, presentations, invoices, correspondence/communications, tables, charts, files, etc.) Identifies, takes ownership and/or assists with resolution of issues as they arise, or escalation of issues as appropriate Participates as a member of the team in executing assigned deliverables within specified parameters Keeps business leaders and other team members informed and up-to-date about the status/progress of projects, and all relevant or useful information related to day-to-day activities Supports the project team and the business by continuously developing knowledge in own area Leads and manages a team of direct reports, ensuring continuous development of the team through ongoing coaching and feedback Education & Experience: Bachelors degree 7 years bank operations experience Strong PC skills including but not limited to Microsoft Suite software Aptitude and training in Lean, Six Sigma and AOM with goal of getting some level of certification and expertise Skilled in research, analysis, problem solving, metrics and reporting Ability to identify process gaps and weaknesses Strong interpersonal and influence skills to enable change without direct control Ability to prepare and present findings and recommendations in a methodical manner Skilled in time management and driving tasks to completion Strong verbal and written communication skills Demonstrates leadership skills Ability to consult on the largest and most complex projects Physical Requirements: Never: 0%; Occasional: 1-33%; Frequent: 34-66%; Continuous: 67-100% Domestic Travel – Occasional International Travel – Never Performing sedentary work – Continuous Performing multiple tasks – Continuous Operating standard office equipment - Continuous Responding quickly to sounds – Occasional Sitting – Continuous Standing – Occasional Walking – Occasional Moving safely in confined spaces – Occasional Lifting/Carrying (under 25 lbs.) – Occasional Lifting/Carrying (over 25 lbs.) – Never Squatting – Occasional Bending – Occasional Kneeling – Never Crawling – Never Climbing – Never Reaching overhead – Never Reaching forward – Occasional Pushing – Never Pulling – Never Twisting – Never Concentrating for long periods of time – Continuous Applying common sense to deal with problems involving standardized situations – Continuous Reading, writing and comprehending instructions – Continuous Adding, subtracting, multiplying and dividing – Continuous The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required. The listed or specified responsibilities & duties are considered essential functions for ADA purposes. Who We Are: TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues. TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you’ve got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we’re here to support you towards your goals. As an organization, we keep growing – and so will you. Our Total Rewards Package Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical and mental well-being goals. Total Rewards at TD includes base salary and variable compensation/incentive awards (e.g., eligibility for cash and/or equity incentive awards, generally through participation in an incentive plan) and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off (including Vacation PTO, Flex PTO, and Holiday PTO), banking benefits and discounts, career development, and reward and recognition. Learn more Additional Information: We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home. Colleague Development If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD – and we’re committed to helping you identify opportunities that support your goals. Training & Onboarding We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role. Interview Process We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call. Accommodation If you are an applicant with a disability and need accommodations to complete the application process, email the TD Bank US Workplace Accommodations Program at USWAPTDO@td.com. Include your full name, best way to reach you, and the accommodation needed to assist you with the application process. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. US Labor & Employment | California Privacy | Accessibility | FAQ Our Values At TD we’re guided by our purpose to enrich the lives of our customers, communities and colleagues, and share a set of values that shape our culture and guide our behavior. In exchange for how our colleagues show up to help TD succeed, we are committed to delivering a colleague experience grounded in Impact, Growth and a Culture of Care. No matter where you work across TD, we empower you to make an impact at work and in your community, explore and grow your career and be part of our caring and inclusive culture. Our Commitment to Diversity, Equity, and Inclusion At TD, we’re committed to fostering an environment where all colleagues are encouraged to bring their authentic selves to work, experience equitable opportunities, and feel respected and supported. We’re dedicated to building an inclusive workforce that reflects the diversity of the customers and the communities in which we live and serve. Helping to Make an Impact in Communities – TD Ready Commitment TD has a long-standing commitment to help drive progress towards a more inclusive and sustainable future. That’s why we launched the TD Ready Commitment in 2018, now a multi-year North American initiative. Under the TD Ready Commitment, we are targeting a total of C$1 billion by 2030 in community giving across four key, interconnected drivers of change: Financial Security, Vibrant Planet, Connected Communities, and Better Health. It’s our goal to help support change, nurture progress, and contribute to making the world a better, more inclusive place for our customers, colleagues, and communities. Learn more: Canada | US | Europe & Asia Pacific
- 3 Days Ago
Senior Business Process Consultant
- CACI
-
Kittery, ME
FULL_TIME
- Senior Business Process ConsultantJob Category: ConsultingTime Type: Full timeMinimum Clearance Required to Start: SecretEmployee Type: RegularPercentage of Travel Required: Up to 10%Type of Travel: L...
- 28 Days Ago
Commercial Structural Engineering Manager, PE
- Calm Water Business Partner, LLC
-
Portland, ME
FULL_TIME
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- 1 Month Ago
Business Manager
- St. George Municipal School Unit
-
Tenants Harbor, ME
FULL_TIME
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- 23 Days Ago
Breakfast Server
- Residential Community Manager
-
Portland, ME
PART_TIME
- Calling all Restaurant Rockstars! The Hilton Garden Inn Portland Airport is now hiring for a Breakfast Server Part Time. Must be detail oriented, able to work on own and in a team, and must have good ...
- 4 Days Ago
Business Reporting Manager
- Chadwick-BaRoss
-
Westbrook, ME
FULL_TIME
- Job DescriptionThe Business Reporting Manager will coordinate the internal and external reporting for Chadwick‐BaRoss, Inc., and its affiliated companies. They will be responsible for and oversee regu...
- 11 Days Ago
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-
Chicago, IL
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Executive Director
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-
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Project Manager (Process Optimization)
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-
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About Maine
To the south and east is the Atlantic Ocean and to the north and northeast is New Brunswick, a province of Canada. The Canadian province of Quebec is to the northwest. Maine is both the northernmost state in New England and the largest, accounting for almost half of the region's entire land area. Maine is the only state in the continental US to border only one other American state (New Hampshire to the South and West).
Maine is the easternmost state in the United States in both its extreme points and its geographic center. The town of Lubec is the easternmost organized settlement in the United...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Business Process Optimization Manager jobs
$126,633 to $161,302
Most Popular Cities in Maine for Business Process Optimization Manager Jobs
What does a Business Process Optimization Manager do?
Business Process Optimization Manager in Great Falls, MT
Business process optimization can serve as a strategy for managing difficult situations and operating in inhibiting environments.
January 24, 2020
Business Process Optimization Manager in Racine, WI
The Business Process Optimization team is also responsible for driving consistent process adoption and strategic change management across the Service and Support organization and various locations.
February 20, 2020
Business Process Optimization Manager in Petersburg, VA
Manager of Winter Operations, David Johnson, and Director and Director of Highway Maintenance, Kyle Lester, decided it was time to re-evaluate the efficiency of these routes.
December 04, 2019