Business Process Optimization Manager jobs in Lowell, MA

Have people often commented on how organized and goal oriented you are? Do you enjoy supporting sales and marketing to help with the growth of a company? Are you a strong communicator who has had success building and maintaining relationships with a variety of people? If so, we want you to join our team!

The Proposal Manager will lead the Proposal Management Group in preparing Centrica Business Solutions’ responses to Requests for Proposals/Qualifications (RFP/Q) for customers in the public and private sectors. The Proposal Manager will act as a “Player/Coach” by managing Proposal Writers, including sales, engineering, and marketing staff who provide content in their disciplines. The Proposal Manager will oversee the organization of proposal materials and provide for continuous improvement in content and response efforts. The Proposal Manager will track Centrica Business Solutions’ success rate and make recommendations to improve our win percentage. The Proposal Manager will manage the timeframes, due dates, deliverables, and more to ensure all outgoing proposals are compliant and professional. The Proposal Manager will report to the Head of Sales and will be responsible for hiring a team over time to meet the needs of a growing sales effort.

We promote a FlexFirst approach which empowers our employees to take ownership of their work and maintain a positive work/life balance.

Our Proposal Manager contributes to the team by:

• Owning the RFP process from beginning to end, including all proposal activities from the initial review of the RFP to the submittal of the finalized proposal using proposal outlines and schedules.
• Defining and executing company strategy for creating best-in-class proposals
• Building tools and templates to standardize and streamline the proposal development process
• Training and managing Proposal Writers, such as SMEs responsible for content development
• Managing the schedule and timelines around the RFP deadline. This includes assigning tasks to the deal team and keeping everyone on track, ensuring everyone’s contributions are delivered on time.
• Working with Account Executives and Sales Managers to define win themes and strategies for each deal.
• Working with Account Executives and other deal team members to proactively gather required information for proposal preparation.
• Structuring, developing, writing, and editing proposal text
• Working with Sales and Marketing teams to develop new visual assets for use in proposals, including images, infographics, tables, charts, and more.
• Conducting preliminary evaluations of RFPs to estimate the amount of time and resources required to respond and analyze CBS’ ability to respond with a winning bid.
• Editing all deliverables to ensure consistent messaging and high-quality look and feel
• Conducting post-proposal debriefing analysis

The core components needed to be successful in this role are (i.e. must haves):

• A Bachelor’s degree, preferably in communications, journalism, engineering, or business administration
• At least 7 years professional experience as a proposal or capture manager, preferably in the ESCO industry; or equivalent experience in customer-oriented proposal development roles.

• Ability to effectively operate within a fast-paced, deadline-driven team environment utilizing both project and timeline management skills and tools.
• Strong interest in energy efficiency, solar PV, demand response, and related technologies
• Excellence in Microsoft Office Suite, Adobe Acrobat, and web research tools
• Ability to multi-task with high attention to detail
• Excellent verbal and written communication skills. Ability to accurately edit and proofread the work of other writers and technical staff
• Exceptional interpersonal skills and confidence interacting with others
• Ability to take complex technical information and make it clear and easy-to-understand for a non-technical audience
• Outstanding analytical and problem-solving skills, a high degree of determination

The following are a definite plus, so if you’ve got any of these be sure to tell us!

• Experience with graphic design
• Shipley or other equivalent proposal or capture management certification

Our Team and Culture:

We offer a culture filled with collaboration, passion, reliability, trustworthiness and more! We don’t just talk the talk but we actually walk to walk here and can show this through our employee feedback – check it our yourself to see what employees are saying:

• High level of employee engagement

• Trust in leadership
• Senior leaders listen and act
• Wellbeing
• Employees feeling valued
• Strong focus in health and safety
• Strategy & direction

What we do:

Digitalization and climate change mean organizations need to be more energy efficient and resilient to limit their impact on the environment while maintaining control of their energy spend.

At Centrica Business Solutions, we deliver integrated energy solutions that balance profitability and sustainability.

By bringing together the right combination of technologies and approaches, we help organizations get the most value from their energy and energy infrastructure, helping them solve their energy challenges and harness new opportunities in a changing world. As an Energy Service Company (ESCO), our broad portfolio includes:

• Energy Efficiency Solutions including HVAC, lighting, controls, building envelope, water

• Solar and Energy Storage
• Electric vehicle and battery storage solutions

Our benefits and perks:

At Centrica Business Solutions, we ensure you are supported and valued. To help do this, we offer a competitive compensation and benefits package. Some of our benefits & perks include:

• Medical/Dental/Vision Insurance

• HSA, with company match
• FSA/DCA
• Paid Time Off
• 401(k), with company match
• Life Insurance
• Accident Insurance
• Employee Wellness Program
• Fitness Reward Program
• Employee Training and Development Opportunities
• Casual attire with professional and fun work environments
• Flexible/hybrid work opportunities
• Fungineering (We Engineer the Fun!)

The US base salary range for this full-time position is $95,000-$145,000 bonus benefits. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location and expectations during the hiring process. Please note that the compensation details listed in US role postings reflect the base salary only, and do not include bonus, commission, or benefits.

Centrica Business Solutions is an Equal Opportunity Employer and as such, does not discriminate in its hiring or employment practices