Business Process Optimization Manager jobs in Elgin, IL

Overview

The regional Human Resources Manager provides professional support for organizational business initiatives through effective execution of Human Resources programs & practices. This person manages regional HR staff and serves as a consultant in all aspects relating to sales, operations & regional mgmt. The focus of this position is strategic HR management including staffing, performance management, employee relations, compensation/benefits, training, & other HR programs, projects & initiatives.

Consult with both perspective clients and sales to evaluate transition and financial issues for new accounts—serve as a SME with direct client interface to facilitate the sales process; participate as key contributor to announcements to staff of client employees—serve as a conduit for information for transitioning client staff to CBPS

Responsibilities

• Participate in quarterly client/operations business reviews as the human resources subject matter expert; address client concerns relating to staffing, safety and operational excellence
• Business Partner supporting company initiatives including client interaction, management development & implementations
• Oversees the development and implementation of strategic regional recruitment and employment programs
• Develop metrics to gauge   employee satisfaction and present aggregate results along with action plans to improve satisfaction and productivity to strengthen client satisfaction and increase productivity
• Communicates various Human Resource policies, procedures, laws, standards, programs & practices for region assigned
• Implements objectives that reduce cost & drive revenue to the bottom line (i.e. WOTC, unemployment claim management)
• Recommends new approaches, policies & procedures to affect continual improvements in efficiency of department & services performed
• Responsible for preparing and maintaining the regional budget
• Consulting with business partners to develop recruiting plans to address regional staffing needs; facilitate the process the onboarding process including criminal backgrounds and drug results, submission of contingent offer letter and documentation of new hires into the system.
• Monitors and supports Corporate and regional programs through regional HR generalists, recruiters and trainers
• Consult with Regional and Site operations team to develop succession plans including IDP programs
• Serves as regional resource for HR policies and benefit issues
• Responsible for keeping complete and accurate employee records for the region
• Keeps abreast of federal and state employment laws and regulations to ensure compliance with current pertinent HR policies, procedures and practices for the responsible region
• Conduct investigations of ER issues; provide direction on resolution at a strategic level to promote consistent business practices; while simultaneously mitigating risk to clients and CBPS
• Engaged as subject matter expert to develop and execute site specific safety plans. Conduct accident investigations and recommend remedial measures
• Acts as regional liaison for Corporate HR

Qualifications

• Bachelor’s Degree required, Master’s degree preferred
• 7 years HR overall
• 4 years HR Generalist experience
• 3 years recruiting experience
• 3-4 years supervisory experience
• Proficient in the use of Microsoft Word, Excel and PowerPoint
• Knowledge of HRIS systems
• Ability to build strong relationships with all levels of management across all departments
• Ability to handle difficult clients, employees and situations
• Ability to manage several projects simultaneously
• Ability to manage under tight unreasonable deadlines
• Ability to understand visual processes, interpret data and translate into written word
• Ability to motivate, coach and train staff
• Advanced customer service skills
• Advanced organizational, administrative, record keeping and time management skills
• Wide degree of creativity and latitude
• Excellent presentation and interpersonal skills
• Excellent written and oral communication skills
• Strong team approach to business
• Hybrid role-Tues/Wed in office days

PHYSICAL DEMANDS

• 10-20% Travel required

What We Offer:

• An opportunity to join an established team and be part of a successful and proven global organization!
• A competitive compensation program!
• Large Company Benefits: Medical/Dental/Vision/401K with a competitive company match!
• Employee discounts on Canon products & vendor discount programs for employees!
• World-Class Training & Career Development Programs!