Business Process Optimization Manager jobs in Conway, AR

Business Process Optimization Manager manages teams that study and develop optimization changes to an organization's business processes to improve operational efficiencies, quality, service, and profitability. Conducts research on best practices and industry trends for the business. Being a Business Process Optimization Manager oversees the in-depth analysis of existing workflows. Utilizes flowcharts and process maps to define existing processes and identify areas needing improvement. Additionally, Business Process Optimization Manager engages and organizes subject matter experts and cross-functional groups to collect inputs. Implements the tools required to collect and measure relevant data, identify key performance indicators (KPI), and produce a data-driven analysis of critical functions. Introduces new business processes to the organization and produces documentation, tools, and training to support adoption. Requires a bachelor's degree. Typically reports to a director. The Business Process Optimization Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be a Business Process Optimization Manager typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)

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Office Service Representative I
  • Canon Business Process Services, Inc.
  • Little Rock, AR OTHER
  • Overview

    Under general supervision, is responsible for all mail, packages and interoffice correspondence handling and dispatching for all classes of mail/packages. Responsibilities may also include copy center activities, reception, hospitality and/or other duties as assigned. 

    Responsibilities

     

    CUSTOMER SERVICE

    • Insures total customer satisfaction through understanding of customer expectations, proactive problem identification/resolution, and maximizing opportunities to build relationships

    MAIL/PACKAGES/POUCHES

    • Receive, sort, and deliver all incoming mail & packages according to assigned floors and within established time frames
    • Wrap, seal, weigh, affix postage and dispatch all outgoing mail/packages in accordance with postal regulations
    • Prepare special outgoing inter-office pouches sent to client affiliates as scheduled (if applicable)
    • Package and process outgoing overnight items, i.e. Federal Express, UPS, etc., to meet client and vendor deadlines. Log and deliver incoming overnight packages within established time frames
    • Log outgoing and incoming items as required and review for accuracy/completeness

    SUPPLIES/COPYING/FAXING/ADMINISTRATION

    • Organize and distribute supplies to client employees as detailed in job requests. Verify and log orders upon delivery. Monitor inventory of copy supplies, stock paper and toner and keep supply area neat (inclusive of convenience copiers)
    • Handle items for distribution to a segment of or all of client employees, affiliates, dealers, etc
    • Estimate runtime on the small to medium photocopy jobs.   Check all copies produced for quality and accuracy. Produce bound copies of work when requested. Deliver and pick up copy jobs
    • May provide minor maintenance of photocopy machine such as solving paper jams, placing service calls and routine cleanings
    • Operate facsimile machines; send and receive facsimiles. Keep complete and accurate logs of incoming and outgoing facsimiles. Where appropriate, input facsimile data into computer for client charge back. Generate activity reports, confirmation reports, and call the receiver to confirm receipt as necessary
    • Prepare monthly production and volume reports in order to measure productivity and prepare billing charges
    • Performs other administrative duties from inserting, copying and photocopying to faxing as needed

     

    May possibly perform any of the following functions at the direction of the Site Manager:

    • Set up and maintain client’s kitchen areas and conference rooms, order food and make coffee
    • Provide reception work such as answering telephones, taking messages and greeting visitors
    • Move boxes, supplies or furniture; replace light bulbs
    • Document scanning
    • Prepare outgoing items for shipping
    • Due to changing technology in office automation, will be required to learn new features and functionalities of copying machines, faxes, scanning, shipping equipment as introduced at the site
    • Additional duties as assigned

     

    Qualifications

    • High school Diploma or equivalent                           
    • 0-1 year experience working in a mailroom or professional office environment          
    • Some knowledge of metering, weighting, logging and other shipping procedures preferred
    • Some computer skills preferred
    • Ability to perform routine functions of most of the various equipment & systems (fax, scanner, metering, stamping, tracking systems, photocopying, color copying, binding etc.)                                
    • Excellent customer service, professional attitude and appearance are a must
    • Ability to work overtime & meet deadlines

     

    PHYSICAL DEMANDS/WORKING CONDITIONS/MENTAL QUALIFICATIONS

    • Requires regular twisting/turning/squatting/bending/reaching/lifting and prolonged periods of sitting, standing or walking
    • May regularly lift and carry up to 20 lbs. and move (push mail cart) over 50 lbs
    • May occasionally lift up to 50 lbs
    • Frequent use of hand and foot controls
    • May occasionally need to climb stairs

     

    What We Offer:

    • Competitive pay & benefits!
    • Comprehensive training and development programs that prepare employees to advance from within
    • A company focused on creating a positive work and client environment
    • Employee discounts on entertainment, products, and services nationwide!

     

    Come Join Our Team!

  • 23 Days Ago

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Business Process Analyst, FIS University Program
  • FIS
  • Little Rock, AR FULL_TIME
  • Position Type : Full time Type Of Hire : Associate Development Program (Full Time Hire) Education Desired : Bachelor's Degree Travel Percentage : 0%Job DescriptionAre you curious, motivated, and forwa...
  • 18 Days Ago

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Business Office Manager
  • The Blossoms
  • Little Rock, AR FULL_TIME
  • Under the direction of the Administrator, the Business Office Manager manages all business functions and personnel including but not limited to accounts receivable, accounts payable, resident trust fu...
  • 19 Days Ago

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Business Development Manager
  • Food Sales East LLC
  • Little Rock, AR FULL_TIME
  • Live your values, love your job with FSE!! Are you in the food service industry and tired of the hours and stress? There is an opportunity for a more satisfying and rewarding work/life balance with Fo...
  • 20 Days Ago

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District Business Manager/Treasurer
  • Clinton School District
  • Clinton, AR FULL_TIME
  • This position oversees the financial and administrative operations of the District. This individual supervises accounting/HR personnel to assure the departments accomplish its objectives by selecting,...
  • 21 Days Ago

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Business Development Manager
  • PWC Brand
  • Little Rock, AR FULL_TIME
  • Priority Wire & Cable, a leading supplier of wire and cable in the U.S. and Canada, is seeking a Business Development Manager to lead owner and end user acceptance efforts around the country. This rol...
  • Just Posted

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0 Business Process Optimization Manager jobs found in Conway, AR area

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Drone Operations Manager
  • Lexicon, Inc
  • Little Rock, AR
  • DRONE OPERATIONS MANAGER Lexicon offers a unique combination of capabilities. Our services include construction manageme...
  • 3/28/2024 12:00:00 AM

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Licensed Practical Nurse
  • Department of Veterans Affairs
  • Conway, AR
  • Summary This is an OPEN CONTINUOUS ANNOUNCEMENT and will remain open until September 30, 2024 or until all positions are...
  • 3/28/2024 12:00:00 AM

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Data Center Mechanical Technical Program Manager
  • CBRE
  • Little Rock, AR
  • Data Center Mechanical Technical Program Manager Job ID 159861 Posted 20-Mar-2024 Service line GWS Segment Role type Ful...
  • 3/27/2024 12:00:00 AM

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Pharmacist- Sign-On Bonus and Relocation Available
  • WALGREENS
  • Conway, AR
  • Job Objectives Provides pharmacy consulting services with empathy to patients regarding the effective usage of medicatio...
  • 3/27/2024 12:00:00 AM

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Store Manager - Clinton - Full Time
  • Goodwill of the Heartland
  • Little Rock, AR
  • ** Store Manager - Clinton - Full Time** **Job Category****:** Retail **Requisition Number****:** STORE002242 Showing 1 ...
  • 3/26/2024 12:00:00 AM

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Manufacturing Accountant
  • Pure & Gentle, Inc.
  • Conway, AR
  • Job Description Job Description RELOCATION PACKAGE INCLUDED - $5,000 (Seguin, TX) ROLE AND RESPONSIBILITIES The Manufact...
  • 3/26/2024 12:00:00 AM

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Lead Market Design Engineer - Remote Eligible
  • SPP
  • Little Rock, AR
  • Southwest Power Pool (SPP) is about more than power. We're about the power of relationships. Our employees have the oppo...
  • 3/26/2024 12:00:00 AM

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Vice President of Operations
  • Goodwill Industries of Arkansas
  • Little Rock, AR
  • Job Description Job Description Join Our Team as Vice President of Operations! Are you a seasoned leader with a passion ...
  • 3/25/2024 12:00:00 AM

Conway is a city in the U.S. state of Arkansas and the county seat of Faulkner County, located in the state's most populous Metropolitan Statistical Area, Central Arkansas. Conway is unusual in that the majority of its residents do not commute out of the city to work. The city also serves as a regional shopping, educational, work, healthcare, sports, and cultural hub for Faulkner County and surrounding areas. Conway's growth can be attributed to its jobs in technology and higher education with its largest employers being Acxiom, the University of Central Arkansas, Hewlett Packard, Hendrix Coll...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Business Process Optimization Manager jobs
$118,550 to $151,015
Conway, Arkansas area prices
were up 1.2% from a year ago

Business Process Optimization Manager in Muskegon, MI
Business process optimization includes gathering information about process performance, defining the scale of the process, setting the project boundaries, identifying imperfections, actual and potential bottlenecks, and determination the opportunities for improvements and enhancements the processes, cost reduction and cost savings.
December 04, 2019
Business Process Optimization Manager in Savannah, GA
Various adaptations of these early methodologies faded and morphed through the last decade into what is now broadly categorized as “enterprise process performance improvement,” the simple concept of optimizing processes to ensure value and quality delivery of services to customers.
February 02, 2020
Business Process Optimization Manager in Abilene, TX
The Business Process Optimization Manager directly supports our Service and Support team and the broader GCS organization by identifying, leading, and contributing to people, process, and technology projects projects utilizing lean methodologies, project management best practices, analytics, and functional knowledge.
January 23, 2020