Business Process Optimization Manager jobs in Chillicothe, OH

Cristy's Pizza is a successful restaurant operation with over 35 years of experience and recognized as a Top 100 Independent Pizzeria. Creating a fun and fast paced place to work and investing in people is our top priority. Diversity, equity, and inclusion is central to our mission and allows the building of a winning team based on different backgrounds and skillsets.

POSITION DESCRIPTION DETAILS
The General Manager knows the restaurant business backward and forward and can anticipate problems before they occur. They should be a self-motivated individual with a proven track record of achieving results and building a winning team based on their strong knowledge of operational procedures and shift positions. The General Manager will benefit from Cristy’s belief in sharing the rewards that come from goal achievement and the positive performance results through our competitive bonus structure. The General Manager will be expected to build and maintain a strong relationship with direct reports (restaurant managers) and team members. Balance fun with attention to quality and creating an amazing guest experience.

OUR IDEAL CANDIDATE
The focus of this job is making connections with people, motivating and inspiring them to achieve results. While the job requires strong initiative and self-direction, results are only achieved with and through people. A sincere appreciation for people and how they are each uniquely motivated is the foundation for designing and implementing interactive communication and decision-making processes. A self-confident, extroverted style that can enliven, engage and positively impact individuals and groups is essential. The ability to understand, quickly react and motivate others to adapt to the changing organization environment is a critical key to success. In general, the core of this position requires a motivated and motivating team builder and organization developer.

CORE VALUES

• Hospitality

• Humble

• Hustle

• Teamwork

• Constant Improvement

RESPONSIBILITIES INCLUDE

• Act as the driver of goals set by the company and carry out these goals in a way that protects the business and shapes the future of the company.

• Accountable for day-to-day restaurant operations.

• Recruit, hire, train/develop and empower a talented and motivated team.

• Lead a team including scheduling and assignment of duties for anticipated business projections.

• Ensure all policies, standards of operations and procedures are followed.

• Create an unmatched dining experience by delivering the highest quality food & beverage which make memories by exceeding guest expectations.

• Provide a fun, clean and safe guest, and team environment.

• Respond effectively and accurately to customer concerns and feedback.

• Develop relationships with local business owners, managers, and town officials; promote the brand in the local community through word of mouth and restaurant events.

QUALIFICATIONS INCLUDE

• High School diploma or equivalent required; College Degree a plus

• 5 Years of relevant experience in restaurant management, required

• Food Safety Level 2 Certification required (will train)

• Familiar with Entrepreneurial Operating Systems (EOS) a plus

• Experience in scheduling entertainment, a plus

• Experience in the pizza industry, a plus

• FoodTec POS, Office 365, and Microsoft Office experience, a plus

POSITION TYPE
Full Time

WORK ARRANGEMENT
In Office

SALARY RANGE

• Pay starting at $60,000 / year monthly bonus

• Bonus based on meeting performance, profitability and customer satisfaction goals

• Potential of up to $75k in salary / year

WHAT WE OFFER

• Medical

• Life Insurance (Company Paid)

• Telehealth (Company Paid)

• YMCA membership discounts

• Life Mart Discount Program on major brands and every day essentials

• Paid vacations

• Free and discounted meals

• Professional training and development opportunities

• Innovative, constantly evolving environment

We conduct background checks as part of our pre-employment screening process and follow all EEOC and FCRA regulations regarding the use of criminal records in the hiring process.