Business Process Optimization Manager jobs in Chicago, IL

Business Process Optimization Manager manages teams that study and develop optimization changes to an organization's business processes to improve operational efficiencies, quality, service, and profitability. Conducts research on best practices and industry trends for the business. Being a Business Process Optimization Manager oversees the in-depth analysis of existing workflows. Utilizes flowcharts and process maps to define existing processes and identify areas needing improvement. Additionally, Business Process Optimization Manager engages and organizes subject matter experts and cross-functional groups to collect inputs. Implements the tools required to collect and measure relevant data, identify key performance indicators (KPI), and produce a data-driven analysis of critical functions. Introduces new business processes to the organization and produces documentation, tools, and training to support adoption. Requires a bachelor's degree. Typically reports to a director. The Business Process Optimization Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be a Business Process Optimization Manager typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)

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Site Manager I
  • Canon Business Process Services, Inc.
  • ITASCA, IL OTHER
  • Overview

    The Site Manager is responsible for effective management, administration, and control of business functions at identified client site(s). This person oversees the timely and effective resolution of all services contracted by the client while exhibiting exceptional customer service, overall operational efficiency and quality of business services.

    Responsibilities

     

    • Manages & oversee all services contracted by client at the assigned site by providing exceptional customer service & quality
    • Evaluates and resolves high priority and complex problems through communication and negotiation with clients, vendors, and internal professionals in support of a proactive, responsive and friendly customer environment
    • Manages budget, resource allocation, and forecasting tools to ensure best possible use of resources and to plan and report budgetary expenses effectively
    • Manages status reports, productivity reports, and other source documents to ensure optimal performance is met by staff
    • Functions as a liaison between the client & CBPS
    • Prioritize and schedules all work including overflow work to backup facility
    • Ensures proper maintenance and usage of all equipment and supplies
    • Conducts staff meetings to ensure communication of corporate policies and goals
    • Manages staff by selecting and recruiting, developing, and mentoring staff; handle corrective actions as necessary on a timely basis and in accordance with Company policy; evaluating performance; providing training and development opportunities; coach and counsel staff
    • Ensures and analyzes production targets onsite are met daily, weekly, and monthly by measuring against Company goals
    • Interfaces with the client, operations team, and corporate departments as necessary

    Qualifications

    • Associates Degree preferred or comparable work experience 
    • 2 yrs. supervisory exp. as a manager in a professional business setting preferably in the reprographic/mail industry; manage a site with 1-4 non-exempt employees
    • Communicate effectively with diverse groups and clients
    • Exhibit ability to establish personal credibility with customers and staff
    • Ability to execute and deliver the highest quality and production and customer service
    • Establish challenging, constructive, and open workplace culture
    • Work with peers & team to establish departmental decisions, processes & ensure standardized activities
    • Ability to work in stressful situations and meet deadlines efficiently
    • Create a customer focused environment
    • Excellent written and oral communication skills
    • Strong organizational, administrative, record keeping & time management skills
    • Strong team approach to business ethics
    • Must have excellent follow through skills

     

    PHYSICAL DEMANDS

    • Occasionally lifting and/or moving of up to 50 lbs.

    What We Offer:

    Competitive pay & benefits!

    Comprehensive training and development programs that prepare employees to advance from within

    A company focused on creating a positive work and client environment

    Employee discounts on entertainment, products, and services nationwide!

     

    Come Join Our Team!

  • 22 Days Ago

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Manager, Enterprise Operations
  • Canon Business Process Services, Inc.
  • CHICAGO, IL OTHER
  • Overview Oversees national and regional enterprise accounts. Performs operational needs analysis,monitors and refines systems and procedures, and delivers metrics and measurements to management and th...
  • Just Posted

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Human Resources Business Partner
  • Canon Business Process Services, Inc.
  • CHICAGO, IL OTHER
  • Overview Supports assigned business unit or region by promoting, communicating and implementing human resources strategies and initiatives. Builds and maintains influential relationships as a strategi...
  • 21 Days Ago

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Business Process Improvement Manager
  • Rust-Oleum
  • Vernon, IL FULL_TIME
  • Job Title: Manager, Business Process Improvement Location: Vernon Hills, IL Department: Corporate Quality Assurance Reports To: Senior Director, Corporate Quality Assurance Direct Reports/Manages othe...
  • 1 Month Ago

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Business Process Analyst Manager
  • BCS Financial Corporation
  • Oakbrook Terrace, IL FULL_TIME
  • Position OverviewThe Business Process Analyst Manager plays a critical role in enhancing BCS Financial Corporation’s organizational efficiency and effectiveness by working closely with users, stakehol...
  • 1 Month Ago

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Mailroom Coordinator II
  • Canon Business Process Services, Inc.
  • ELMHURST, IL OTHER
  • Overview Under general supervision, is responsible for all mail, packages and interoffice correspondence handling and dispatching for all classes of mail/packages. Responsible for the handling, routin...
  • 19 Days Ago

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0 Business Process Optimization Manager jobs found in Chicago, IL area

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Associate Delivery Manager
  • C3.ai
  • Chicago, IL
  • **Associate Delivery Manager** at C3 AI New York, NY; Houston, TX; Redwood City, CA; Atlanta, GA; Chicago, IL C3 AI is s...
  • 3/28/2024 12:00:00 AM

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Delivery Manager
  • C3.ai
  • Chicago, IL
  • **Delivery Manager** at C3 AI New York, NY; Houston, TX; Redwood City, CA; Atlanta, GA; Chicago, IL C3 AI is seeking a h...
  • 3/28/2024 12:00:00 AM

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Operations Manager
  • University of Chicago
  • Chicago, IL
  • Department BSD MED - Hospital Medicine - Administration About the Department Our section prides itself on its strong and...
  • 3/28/2024 12:00:00 AM

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Lead, Infra Middleware
  • Northern Trust
  • Chicago, IL
  • About Northern Trust: Northern Trust, a Fortune 500 company, is a globally recognized, award-winning financial instituti...
  • 3/28/2024 12:00:00 AM

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Sr. Manager- Consumer Insights - Innovation (Taste Elevation & Easy Meals Made Better)
  • The Kraft Heinz Company
  • Chicago, IL
  • General information All posting locations: Chicago, Illinois, United States of America Job Function: 05 - Marketing Date...
  • 3/28/2024 12:00:00 AM

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Advanced Practice Provider (APN or PA), Bariatric Surgery
  • University of Chicago
  • Chicago, IL
  • Department BSD SUR - General Surgery: Clinical About the Department General surgeons at the University of Chicago Medici...
  • 3/28/2024 12:00:00 AM

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Director, Strategic Consulting - Pharma (Remote)
  • PUBLICIS GROUPE
  • Chicago, IL
  • Company Description Job Description If you are looking for an opportunity to capitalize on the convergence of tech, data...
  • 3/28/2024 12:00:00 AM

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Station Manager
  • XpresSpa
  • Chicago, IL
  • Apply Description XWELL is a leader in promoting health and wellness for airport travelers, boasting two decades of dedi...
  • 3/26/2024 12:00:00 AM

Chicago (/ʃɪˈkɑːɡoʊ/ (listen), locally also /-ˈkɔː-/), officially the City of Chicago, is the most populous city in Illinois, as well as the third most populous city in the United States. With an estimated population of 2,716,450 (2017), it is the most populous city in the Midwest. Chicago is the principal city of the Chicago metropolitan area, often referred to as Chicagoland, and the county seat of Cook County, the second most populous county in the United States. The metropolitan area, at nearly 10 million people, is the third-largest in the United States, and the fourth largest in North A...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Business Process Optimization Manager jobs
$136,762 to $174,215
Chicago, Illinois area prices
were up 0.8% from a year ago

Business Process Optimization Manager in Muskegon, MI
Business process optimization includes gathering information about process performance, defining the scale of the process, setting the project boundaries, identifying imperfections, actual and potential bottlenecks, and determination the opportunities for improvements and enhancements the processes, cost reduction and cost savings.
December 04, 2019
Business Process Optimization Manager in Savannah, GA
Various adaptations of these early methodologies faded and morphed through the last decade into what is now broadly categorized as “enterprise process performance improvement,” the simple concept of optimizing processes to ensure value and quality delivery of services to customers.
February 02, 2020
Business Process Optimization Manager in Abilene, TX
The Business Process Optimization Manager directly supports our Service and Support team and the broader GCS organization by identifying, leading, and contributing to people, process, and technology projects projects utilizing lean methodologies, project management best practices, analytics, and functional knowledge.
January 23, 2020