Business Process Optimization Manager jobs in Akron, OH

Exodus Integrity Services, Inc is a rapidly expanding technology company headquartered in Northeast Ohio. EIS provides quality services to our clients by instilling honesty, commitment, and hard work to find the most qualified candidates to fill each opportunity. Our Cleveland based client is looking for a Business Analyst / Product Owner to join their team. This is a hybrid role with 2 days per week in office. Our client is very flexible when work from home is needed. This is a Direct-Hire opportunity with a company that invests in their people, good compensation and a strong benefit package.

Salary Range: $65 - 90k, depending on experience
Location: Hudson, OH
Schedule: Hybrid, 2 days/week on-site with additional flexibility, Hours 8a-5p
Hiring Process: 2 interviews, 1st on Teams, 2nd in-person, quick offer

Job Description:

The biggest pieces for this role is someone who can dig into business process, understand what it is they are trying to accomplish, ask the right questions to find the why. Strong on Client engagement / Operations work - good discovery on the front end . measurement on the back end. Critical-thinking / Curiosity / focused on End-User experience.

You will work on a basket of Client-facing applications. 2 examples: Insight and visibility for clients' Driver Performance / Safety & Training status, etc. Another is a Customer Portal to view real-time claim status / tracking / history, etc.. Client is willing to train the more IT aspects of the role like User Story Creation / Mapping / backlog grooming, etc.. Additional Responsibilities include:

• Works with business managers, stakeholders, and end users to define system and project needs and requirements
• Defines features and creates detailed user stories for IT to fully evaluate scope, level of effort and timing
• Understands the company vision, delivering new/enhanced features that support strategic initiatives
• Locates and defines new process improvement opportunities, and works with management to prioritize business and information needs

About EIS: Since 1997, Exodus Integrity Services, Inc. (EIS) has brought hundreds of companies and thousands of talented IT professionals together. With over 120 years of combined industry and functional experience, the EIS team takes a consultative approach to identify client objectives and create practical initiatives that solve problems quickly and efficiently. We specialize in Consulting Solutions, Contingent and Direct Workforce Staffing, and Healthcare IT Solutions.

• Exodus Integrity Services (EIS) is an equal opportunity employer. In accordance with anti-discrimination law, it is the purpose of this policy to effectuate these principles and mandates. EIS prohibits discrimination and harassment of any type and affords equal employment opportunities to employees and applicants without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. EIS conforms to the spirit as well as to the letter of all applicable laws and regulations.”