Business Process Optimization Manager manages teams that study and develop optimization changes to an organization's business processes to improve operational efficiencies, quality, service, and profitability. Conducts research on best practices and industry trends for the business. Being a Business Process Optimization Manager oversees the in-depth analysis of existing workflows. Utilizes flowcharts and process maps to define existing processes and identify areas needing improvement. Additionally, Business Process Optimization Manager engages and organizes subject matter experts and cross-functional groups to collect inputs. Implements the tools required to collect and measure relevant data, identify key performance indicators (KPI), and produce a data-driven analysis of critical functions. Introduces new business processes to the organization and produces documentation, tools, and training to support adoption. Requires a bachelor's degree. Typically reports to a director. The Business Process Optimization Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be a Business Process Optimization Manager typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)
Description
Circinus is seeking a highly motivated and experienced Program Manager / Business Process Analyst to lead the design, development, operations, and maintenance of customer’s Knowledge Management Environment (KME). This crucial role will oversee the transition from SharePoint 2016 to SharePoint Online (SPO) while ensuring seamless operations and alignment with customer needs. We are looking for a seasoned professional responsible for driving business process improvements and facilitating the successful implementation of technology solutions within the Customer’s organization. This role involves collaborating with stakeholders to understand business needs, analyzing existing processes, and designing effective systems solutions. Will provide strategic guidance, mentorship, and technical expertise to the Knowledge Management team.
Requirements