Business Process Optimization Director manages teams that study and develop optimization changes to an organization's business processes to improve operational efficiencies, quality, service, and profitability. Conducts research on best practices and industry trends for the business. Being a Business Process Optimization Director oversees the in-depth analysis of existing workflows. Utilizes flowcharts and process maps to define existing processes and identify areas needing improvement. Additionally, Business Process Optimization Director engages and organizes subject matter experts and cross-functional groups to collect inputs. Implements the tools required to collect and measure relevant data, identify key performance indicators (KPI), and produce a data-driven analysis of critical functions. Introduces new business processes to the organization and produces documentation, tools, and training to support adoption. Requires a bachelor's degree. Typically reports to a director. The Business Process Optimization Director typically manages through subordinate managers and professionals in larger groups of moderate complexity. Provides input to strategic decisions that affect the functional area of responsibility. May give input into developing the budget. To be a Business Process Optimization Director typically requires 3+ years of managerial experience. Capable of resolving escalated issues arising from operations and requiring coordination with other departments. (Copyright 2024 Salary.com)
Our people make the difference. We believe in our employees and give them daily opportunities to grow as professionals and make their mark on the business. Each person brings unique skills to his or her role, and with employees around the globe, we have a diverse workforce that we-and our clients-deeply value. We're looking for people with a wide range of work experiences and skills, as well as those pursuing a career in managed business process services for the first time. We welcome people from diverse backgrounds who want to work hard and who take pride in what they do. As an employee, you'll have a rewarding and enriching work environment. You will be encouraged to innovate. Your coworkers will respect and value your opinions. Each day, you will have the opportunity to make an impact on a globally recognized company. At Canon, you'll have more than just a job with competitive pay and benefits-you will have a long and rewarding career.
Canon Business Process Services, Inc. offers a comprehensive portfolio of managed services and technology across information and document management, business process outsourcing
The AS400 Programmer II will work on a team with responsibilities for enterprise-wide applications on the IBM AS/400 (System i). Support of existing systems as well as new development. The incumbent will be responsible for developing and maintaining various applications in a fast paced user environment.
EDUCATION
· Bachelor’s degree in Computer Science or equivalent
EXPERIENCE NECESSARY
· Expertise in systems productivity, data management, operating systems, new technology and product development life cycles
· A broad knowledge of development and implementation requirements
· A minimum of 5 - 7 years experience in application development, maintenance and implementation experience.
EQUIPMENT KNOWLEDGE
· Advanced knowledge of standard office equipment
COMPUTER SKILLS
· Excellent Aptitude or experience in software programming
BASIC QUALIFICATIONS
· Solid troubleshooting skills
· Communicate effectively with diverse groups, clients and users
· Excellent verbal and written skills
· Excellent presentation skills
· Strong organizational skills and the ability to quickly assess and prioritize
· Work with peers and team to establish departmental decisions, processes and ensure standardized activities
· Ability to manage several projects/tickets simultaneously
· Ability to manage difficult users, employees and situations
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0 Business Process Optimization Director jobs found in Worcester, MA area