Business Process Optimization Director manages teams that study and develop optimization changes to an organization's business processes to improve operational efficiencies, quality, service, and profitability. Conducts research on best practices and industry trends for the business. Being a Business Process Optimization Director oversees the in-depth analysis of existing workflows. Utilizes flowcharts and process maps to define existing processes and identify areas needing improvement. Additionally, Business Process Optimization Director engages and organizes subject matter experts and cross-functional groups to collect inputs. Implements the tools required to collect and measure relevant data, identify key performance indicators (KPI), and produce a data-driven analysis of critical functions. Introduces new business processes to the organization and produces documentation, tools, and training to support adoption. Requires a bachelor's degree. Typically reports to a director. The Business Process Optimization Director typically manages through subordinate managers and professionals in larger groups of moderate complexity. Provides input to strategic decisions that affect the functional area of responsibility. May give input into developing the budget. To be a Business Process Optimization Director typically requires 3+ years of managerial experience. Capable of resolving escalated issues arising from operations and requiring coordination with other departments. (Copyright 2024 Salary.com)
The Business Process Analyst is a management track-level position within Midland Mortgage, a Division of MidFirst Bank’s, Business Initiatives team, where you will present recommendations for process redesign, project manage agreed upon initiatives, and build your leadership skills. In this role, you will have the opportunity to work with senior management and make a positive impact in the Company by pursuing your creative ideas, managing them to resolution, and building valuable relationships and influence. This is a fun and challenging position with excellent upward mobility and exposure to all aspects of the business!
Responsibilities of the position include:
**This position is onsite in the Oklahoma City office not offering hybrid/remote
Position Requirements:
Candidates must possess exceptional analytical skills, excellent verbal and written communication skills, the ability to work independently and collaboratively, an aptitude to manage multiple projects simultaneously and a capacity to work in a deadline-driven environment. Essential skills include creativity, self-motivation, organization, attention to detail, inquisitiveness and outstanding problem-solving abilities.
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