Business Office Supervisor- Healthcare jobs in Norman, OK

JOB DESCRIPTION:

Summary/Objective 

Responsible for all Facility billing, accounts receivable, and collection activities and

supervision of billing and collections personnel. Responsible for achieving cash

collection and AR goals for the Facility. Works with other department heads to ensure

compliance with all financial regulatory and other requirements. Position may also

manage accounts payable and payroll functions of the facility.

Essential Functions

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

1.    Manages billing, accounts receivable, and collection activities in the facility.

2.    Organizes, evaluates, and monitors business office operations and supervises assigned personnel in accordance with established policies and procedures.

3.    Meets with family members to gather information and ensures that all payer sources are documented and input correctly into EHR.

4.    Assists with Medicaid Pending applications, and works with resident, family and applicable outside agencies to finalize facility coverage through Medicaid.

5.    Ensures integrity and confidentiality of all patient financial data.

6.    Performs collection activities for patient carriers.

7.    Establishes and maintains a system of financial record keeping, to include issuing receipts, preparing and making bank deposits, and recording payments using proper segregation of duties.

8.    Interacts with home office billing team and payers to define billing requirements and ensures prompt payment of claims.

9.    Manages census activities including daily, weekly, and monthly balancing with the nursing and admissions departments.

10. Produces reports for analysis purposes as needed.

11. Manages month-end close activities related to charge capturing and submission of all billing statements and invoices to payors.

12. Ensures compliance with all policies and procedures relating to billing.

13. Monitors all ongoing projects related to AR, billing, and collections within the Facility.

14. Other Duties: Maintain payroll hour data and prepare payroll inputs and personnel files

15. Manages Resident Trust Account for inhouse residents, to include weekly and monthly reconciliations.

16. Manages Facility Petty Cash to include reconciliation and reimbursement weekly and monthly.

17. As this job description is not intended to be all-inclusive, the employee will be expected to perform other duties as assigned.

Standard Responsibilities:

1.    Supports the Facility.

2.    Is knowledgeable of patient/resident rights and promotes an atmosphere which allows for the privacy, dignity and well-being of all residents in a safe, secure environment.

3.    Supports, cooperates with, and implements specific procedures and programs for:

a.    Safety, including precautions and safe work practices, established fire/ safety/disaster plans, risk management, and security, report and/or correct unsafe working conditions, equipment repair and maintenance needs.

b.    Confidentiality and privacy of all data, including patient/resident, employee and operations data.

c.    Compliance with all regulatory requirements.

d.    Compliance with and enforcement of current law and policy to provide a work environment free from harassment and all illegal and discriminatory behavior

4.    Supports and participates in common teamwork: Cooperates and works together with all co-workers; plan and complete job duties with minimal supervisory direction, including appropriate judgment.

5.    Uses tactful, appropriate communications in sensitive and emotional situations.

6.    Reports complaints, problems and concerns regarding co-workers, management or residents in accordance with company policy.

7.    Promotes positive public relations with patients, residents, family members and guests.

8.    Completes requirements for in-service training, acceptable attendance, uniform and dress codes including personal hygiene, and other work duties as assigned.

9.    Agrees to comply with the Standards of Conduct.

Perform other task and duties as assigned

AAP/EEO Statement 

Our facility provides equal employment opportunities. We are committed to complying with all state, federal, and local laws that prohibit discrimination in employment, including recruitment, hiring, placement, promotion, transfers, compensation, benefits, training, programs, reductions in workforce, termination, and recall. Our facility strives to provide equal opportunity for employment to all individuals who are properly qualified and able to perform the duties of their employment, without regard to employees’ legally protected characteristics (“protected class”) including: age, sex, race, color, creed, religion, national origin, ancestry, citizenship, marital status, pregnancy, medical condition, physical or mental disability, sexual orientation, gender identity, sex stereotyping, or genetic information.